Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience working with Crystal Gordon. She was extremely professional, responsive, and helpful throughout the whole process. Crystal made everything clear and straightforward, and her communication was always quick and friendly.
It’s rare to find someone who is both efficient and genuinely supportive, and Crystal definitely stands out. I would highly recommend working with her if you’re looking for a reliable and knowledgeable lettings consultant.
Joel · 16 March 2026
Agent replied · 16 April 2026
Dear Joel, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleJust been through the process of renting a flat. Our estate agent Edward Paus was brilliant for us. He helped and kept us informed every step of the way, while also being personable, which is nice given the process of renting a flat can be stressful! I would throughly recommend Edward to anyone who is looking to rent. He was a pleasure to work with.
Freddie · 16 February 2026
Agent replied · 16 April 2026
Dear Freddie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleThe Dexters team were truly amazing.
We had been on the market for a few months with another agent with no luck, we came on with Dexters and Sally had us under offer at asking price in 4 days. Sally was very communicative, reassuring and professional.
We then had Verity to see us through quite a challenging exchange. She was cool, calm and explained what was going on every step of the way.
We would highly recommend using Dexters, massive thank you to Sally and Verity!
Nick · 11 July 2025
Agent replied · 9 September 2025
Dear Nick, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleCrystal Gordon made my journey so smooth and I couldn’t have asked for a better person. I’m very indecisive and sometimes can be difficult to work with when making decisions, especially long term ones. She always kept me updated and gave her expertise advice when needed. She made me feel comfortable and in control of what I needed and wanted. This journey of finding the right property is so much easier now and I’m grateful this company has agents like her! I’ll definitely be recommending
Shantay · 16 February 2026
★★★★★ 5/5
GoogleHope was fantastic to work with while we were looking for a flat to rent. She made the whole process quick and easy for us, and was always friendly, responsive, and helpful along the way. We really appreciated how smoothly everything was handled.
Pam · 16 March 2026
Agent replied · 16 April 2026
Dear Pam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent service from Hope throughout the entire process. She was professional, responsive, and a real pleasure to deal with. Communication was clear and timely, and everything was handled efficiently. I would definitely recommend Hope to anyone looking for a reliable and knowledgeable estate agent.
Amalia · 16 February 2026
Agent replied · 16 April 2026
Dear Amalia,Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent service throughout! Crystal Gordon was professional, responsive and very easy to deal with. She explained everything thoroughly which made things stress-free. It’s clear that Crystal takes pride in her work and she genuinely cares for her clients. Highly recommend!
Jada · 16 February 2026
Agent replied · 16 April 2026
Dear Jada, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSally Thorpe was a fantastic estate agent to work with. She was very helpful, professional, and generous with her time, showing my son and me a number of great properties. We really appreciated her effort, knowledge, and the support she gave us throughout the process and I would happily recommend Sally to anyone looking for a new home.
Mariyana · 2 September 2025
Agent replied · 9 September 2025
Dear Mariyana, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleWe found Dexters really helpful throughout our house-buying process. The agents were always responsive and supported us without being aggressive or pushy. We’d like to especially thank Sally for her help in the initial stages of the purchase and Verity, for getting us over the line with the exchange! Both were really knowledgeable about the purchase and kept us informed at every step.
Kate · 11 July 2025
Agent replied · 9 September 2025
Dear Kate, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI had the please of dealing with Dunica and she was such a delight at every stage of the interactions I had with her. I felt listened and considered during a process that can often times feel the opposite. Very grateful for the assistance provide by Dunica and even though I did not secure a property through Dexters( due the things out of their control) I came away from the experience knowing that if ever I find myself property hunting again I know where exactly I’d start my search and with who!
Tiffany · 10 April 2026
Agent replied · 16 April 2026
Dear Tiffany, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI highly recommend Dexters for your Real Estate and Letting requirements. Dominic was incredibly helpful, knowledgeable and friendly. In fact, all the members of the team that I have met have been very courteous and friendly and they know their stuff. With so many estate agents and letting agents around and often physically clustered close to each other, and as someone who has had experience of many agencies, I can confidently say that Dexter stands out.
Sunil · 15 December 2024
Agent replied · 22 December 2024
Dear Sunil, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleOur agent Hope was very friendly and helpful in our property search. We had no issues using Dexters and Hope helped us secure a lovely property! Would recommend!
Alex · 14 April 2026
Agent replied · 16 April 2026
Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI have recently been looking for a rental in London, and so far it has been a great experience. Crystal has been super helpful and attentive in helping me on my property search.
Hugo · 16 February 2026
Agent replied · 16 April 2026
Dear Hugo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleCrystal has been incredibly friendly, warm, and helpful during what has been a stressful period! Super easy to get in contact with, and has been a big support x
Maddie · 16 March 2026
Agent replied · 16 April 2026
Dear Maddie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHope was fantastic! She showed me the flat that I then decided would be mine, advised me and helped me throughout the transition, quick and efficient. Thank you very much for your availability and kindness!
Allegra · 20 January 2026
Agent replied · 25 January 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHannah has been super helpful and quick to respond to everything every time I called she had all the answers ready for me. Best agent I worked with.
Salih · 16 March 2026
Agent replied · 16 April 2026
Dear Salih, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleHope Wells was fantastic throughout the process, quick to answer questions, clear, and efficient. She helped us secure our place smoothly and close the deal fast.
Marcella · 16 March 2026
Agent replied · 16 April 2026
Dear Marcella , Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of working with Nathan Salter, a real estate agent who helped me navigate the challenging process of purchasing a flat. Despite the process taking about a year due to complications on the seller's side, Nathan's professionalism, patience, and expertise were evident throughout.
His dedication to his clients shone through, especially as we approached the critical last day of my mortgage approval. Thanks to Nathan's efforts, we managed to secure the keys just in time.
Evgeniy · 15 March 2024
Agent replied · 13 June 2024
Dear Evgeniy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nathan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
GoogleHope was great and super quick in responding to viewings, advising on our offer and making sure the flat hunting process went smoothly
Uttishta · 23 January 2026
Agent replied · 16 April 2026
Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJack has been really helpful and always available to help during the process.
Fabio · 2 April 2026
Agent replied · 16 April 2026
Dear Fabio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThe service from start to finish was faultless. Their whole team was extremely helpful, accommodating to our requests and knowledgeable.
Verity was so efficient and did a brilliant job in very difficult circumstances. She genuinely had ours (buyers) and the sellers best interes in mind. Extremely fair, punctual and knowledgable - I can't recommend highly enough. Thanks so much.
Ed & Eliza
Bene · 11 October 2024
Agent replied · 13 June 2024
Dear Bene, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience with Dexters during the purchase of my first flat. A special thanks goes to Sally Thorpe, who was my agent throughout the process. We were really up against it trying to complete before the stamp duty change, but Sally was incredibly attentive, proactive, and totally on top of things. Thanks to her hard work, we managed to get everything over the line in time. I couldn’t be happier with how it all went, thank you, Sally and the Dexters team!
Fraser · 19 April 2025
★★★★★ 5/5
GoogleI had a visit today with Sven
He was amazing
On time
Give us all informations we need and good advice
I recommend Sven if you are looking for a property
Very professional !
Eydenn · 16 September 2025
Agent replied · 23 September 2025
Dear Eydenn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI completed less than a week ago and I do believe that Dexters was the best choice. The plan was to complete by the end of June, but slight problem in the Lease, which meant my Solicitor had to liase further with L&Q but worst of all, Land Registry. They are a law until themselves, but George who lead the Team was great. The fact that they were able to calm and reasure my Buyer to hold on for furthet two and a half months. Whilst George and his Team supported my Buyer i was able to focus on healing from a major operation that i had to have during the sale's process. A big thanks to George and his team, Kenning office deserve my five star.
Wendy · 17 October 2023
Agent replied · 13 June 2024
Dear Wendy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.