Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSimply the best experience I could ever ask for - letting team in Douglas Martin is just amazing. I strongly recommend Paul who's helped us to rent 2 houses - 1 for myself & family, the other one for my brother & family.
The process was extremely easy both times and Paul couldn't be more helpful and patience with us as he was. Douglas Martin will definitely be our first estate agency choice also for the next step, when we'll look to buy a house in Hendon area.
Anthony and Amy are also extremely pleasant to deal with, whenever we need anything (one of the houses is also managed by Douglas Martin)
Thanks again,
David Bugar
Boris · 28 August 2018
★★★★★ 5/5
GoogleI just bought a propriety and my agent was Rafi which was amazing and big support in my journey of 3 months ! Always there to answer all my questions and he made my process so much easy!
Thank you very much Dexters, thank you very much Rafi G
Nadia · 23 September 2024
Agent replied · 23 October 2024
Dear Nadia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleRafi G, at Hendon, was an exceptional agent when it came to me buying a property. He was honest, had my best interests at heart and tried to make the process as seamless as possible. I’d recommend him to anyone looking for a diligent and highly capable estate agent!
Ammar · 23 September 2024
Agent replied · 23 October 2024
Dear Ammar B, Thank you for leaving a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI have had one of the best experiences with estate agents at Dexters Hendon. Polite and courteous staff. Received a call back from George, the Director at Dexters Hendon branch, who was attentive and honest in his approach. Would definitely recommend! Great service overall.
Nundish · 4 December 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleA very pleasant experience with Douglas Martin, our first time dealing with the estate agents. Paul Segal and the entire lettings team were professional and friendly from start to finish. The whole process was seamless as we went from finding the perfect property for us to rent, to signing the contract and collecting the keys in no time at all. Everything was explained clearly and they were always available to answer any questions we had. We would highly recommend using them.
Esilian · 28 August 2017
★★★★★ 5/5
GoogleThe renting team showed a high level of professionalism, patience, efficiency, courtesy, and punctuality. Therefore, I strongly recommend Douglas-Martin.
Yousuf · 27 August 2023
Agent replied · 26 August 2024
Dear Yousuf, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m so thankful to Paul for all his efforts in securing us a flat that checked all the marks.
He was constantly on it and quick with updates as well as very accommodating and willing to get us the best conditions in a very short time.
It’s a pleasure to work with someone who takes initiative without the chase.
Really happy with the agency during our move.
Anna · 27 August 2023
Agent replied · 26 August 2024
Dear Anna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Douglas Martin. This was my first time selling a property and they couldn't have been anymore helpful, informative, reliable and friendly, they always kept me in the loop. I had the pleasure of dealing with Richard Lipman and Nick Harris and couldn't recommend them enough, both went above and beyond. I had multiple offers within the first few days that the property was marketed which was great so I would highly recommend Douglas Martin and would use them in the future. Thanks for all of your help!
Jasleen · 28 August 2016
★★★★★ 5/5
GoogleI have been in contact with Anthony Ranabahu from the letting team to search an apartment, it is not unknown that house search is really stressful and gruelling.However Ant has provided his inputs and information to make the process easier for us. He made sure to have communication on time also accommodating our requirements during the offer process so that both landlord and tenants are happy.
Iram · 27 August 2023
Agent replied · 26 August 2024
Dear Iram, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSpoke to a lovely girl called Aulona, she was super helpful when I wasn’t 100% in what I wanted.
Lo · 5 September 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleDominic Helped us throughout greatly !. With multiple viewings he tried his best to get me and my roommate a good viewing appointment set up. We had some conditions with our living situation yet he was kind enough to call us back time after time informing us of our options for stay and updated . He has been soo patient, pleasant and professional !
Sharon · 1 October 2023
Agent replied · 26 August 2024
Dear Sharon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dominic, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to extend my sincere thanks to Dexters Estate Agency in Hendon for the exceptional way they managed the sale of my late father’s house. Although there were some challenges along the way, the team remained consistently …
Kasia · 16 December 2025
★★★★★ 5/5
GoogleDouglas Martin were the first choice when selling my property in Hendon. The sale was primarily handled by Ryann. I was kept well informed at every stage of the process, and was given regular updates on viewings and strategy. I found Ryann to be very professional and approachable, and would have no hesitation at all in recommending him and Douglas Martin. Sale now complete! Thank you.PositiveResponsiveness, Professionalism
Sanjay · 27 August 2021
★★★★★ 5/5
GoogleIn what turned out to be an extremely complex and protracted sale process, Rafi managed to keep a cool head despite all the legal complications that came our way. He managed both myself and the vendors' venting our frustrations with professionalism and empathy, while working in the background to keep the purchase on the rails. 7 months later he handed me the keys and I handed him a bottle of champagne- and he deserved it!
Jan-Carlos · 27 August 2022
Agent replied · 26 August 2024
Dear Jan-Carlos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Douglas Martin. From start to finish I was looked after very well. Nick Harris was absolutely brilliant, so helpful and always available to answer our questions and guide us through the process. Thank you so much Nick and the Douglas Martin team for helping me find the perfect flat :)PositiveResponsiveness, Quality, Professionalism
R · 27 August 2022
★★★★★ 5/5
GoogleI had an exceptional experience with Jim Fryer. From the very beginning, he was professional, attentive, and genuinely committed to helping me find the perfect tenant. His knowledge of the market was impressive, and provided valuable …
Daniel · 16 December 2025
★★★★★ 5/5
GoogleMy experience buying a flat with Rafi and the Dexters team was exceptional. Rafi's support and help was instrumental every step of the way. He kept things calm during tense moments, offered invaluable insights, and was consistently available and approachable. His professionalism and commitment made the entire process seamless.
Doron · 28 May 2024
Agent replied · 26 August 2024
Dear Doron, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rafi. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIt's been an absolute pleasure dealing with Rafi, who has been so kind, friendly and helpful throughout the process of selling my property. His body language is excellent, he is very approachable and easy to talk to.
Asvinkumar · 3 December 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAlthough we ultimately did not find our home through this agency, we are very grateful for the help we received from Jim. Throughout the process, he provided us with a lot of valuable information and was incredibly helpful. We truly appreciate the service he provided.
Marco · 27 July 2024
Agent replied · 26 August 2024
Dear Marco, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have sold my house through Ryann at Douglas Martin in Hendon. I chose him as my preferred estate agent as I had already bought it through him a few years back. He has offered a comprehensive service and has guided me through the complete process. He has helped with finding a solicitor and was always at hand to mediate between the buyer and myself. Many thanks for outstanding service.
Tom · 27 August 2022
Agent replied · 26 August 2024
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service was above average in comparison with other local agents. Dominic took time to understand our requirements and to explain what was available. We were allowed to decide without too much undue pressure from the agent. We shall be back hopefully soon as we plan to buy. Our first stop will be Dexters!
Bernard · 30 November 2023
Agent replied · 26 August 2024
Dear Bernard, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Domonic. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have recently moved flats. Anthony is our letting agent and made the long and stresfull process of finding a flat, sorting out all the paperwork and moving as easy as possible. He's been incredibly responsive and made sure all our needs are met every step of the way. We couldn't be happier with Martin Douglas, Anothony in particular.PositiveResponsiveness, Professionalism
Ula · 27 August 2021
★★★★★ 5/5
GoogleRaphy delivered once again! Having originally sold me the property, he has now successfully sold it years later. His expertise, professionalism, and dedication made the process seamless from start to finish. Highly recommend!
Rapha · 3 December 2024
Agent replied · 10 December 2024
Dear Rapha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThanks dexter hendon branch ……
Hello everyone ,
I want say tell short and sweets my experience . I had good experience with Dexter Hendon . Hendon branch provide good service regarding any kind of enquiries . Particularly i talk with Dominic Glover. He advised very very good.
Any way dominic thanks again ….keep it up…..
Thanks
Dishant · 27 August 2023
Agent replied · 26 August 2024
Dear Dishant, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hendon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
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