Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealt with Richard in the office. Cant say a bad word about the level of customer service that i received from him. Full of knowledge and the process ran smoothly with no bumps along the way. If anyone is wanting to rent in the area or put their property on the market in that area, Richard is the person that you need to use.
Clarissa · 15 June 2017
★★★★★ 5/5
GoogleGreat service and communication when we recently signed our new letting agreement, many thanks to Luis!
Berend · 14 June 2022
Agent replied · 13 June 2024
Dear Berend, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThank you, Amani Shaikh, for the five-star customer service. Dexters and their daughter brands, alongside the companies I happily work with as a relocation agent in London, always provide great service and a positive experience! Regards, Ivan.
Ivan · 25 June 2024
Agent replied · 24 August 2024
Dear Ivan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend Dexters Fitzrovia!!
I visited a few weeks ago, and a lovely gentleman named Ugur provided exceptional service! The team demonstrated professionalism and knowledge throughout. Their personalized approach, attention to detail, and friendly demeanour made my property search a breeze.
Thank you, Ugur and Dexters Fitzrovia, for your outstanding support!
Ricco · 18 August 2023
Agent replied · 13 June 2024
Dear Ricco, We are delighted to see your 5* review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations
★★★★★ 5/5
GoogleI had a great experience with Aleks finding a flat in London. He is very professional, helpful and responsive, taking the time to explain the process. Would highly recommend.
Isobel · 28 October 2024
Agent replied · 11 November 2024
Dear Isobel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleLouie was really helpful from the first day. He understood my budget, what I was looking for and promptly showed me a property which turned out to be the one I moved into today! He made everything very clear, was great at following up on any queries I had, by phone or email. Would definitely recommend Louie!
Steve · 25 August 2020
★★★★★ 5/5
GoogleGreat experience with Dexters! The team was professional, helpful, and made the whole process smooth and stress-free. Ugur particularly assisted me greatly with my application, highly recommend working with him
Dominik · 9 October 2024
Agent replied · 23 October 2024
Dear Dominik, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 1/5
GoogleAs a few others, I’m surprised about the positive comments, but then it’s common that agents ask for a positive review. As tenants, we found this branch to be unprofessional as property manager as they very poorly treated us.
The branch manager seems to be backing the rudeness and arrogance of the staff.
N0un · 14 June 2023
Agent replied · 13 June 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJessica Bacaj Thank you so much for your help and great customer service.
Carlo · 26 March 2026
★★★★★ 5/5
GoogleGeorge was efficient, helpful and never had any problems in communicating with my friends and I about the flat. Great service
Grace · 14 June 2021
Agent replied · 13 June 2024
Dear Grace, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleLouie was really helpful from the first day. He understood my budget, what I was looking for and promptly showed me a property which turned out to be the one I moved into today! He made everything very clear, was great at following up on any queries I had, by phone or email. Would definitely recommend Louie!
Steve · 14 June 2020
★★★★★ 5/5
GoogleHolly was very helpful!
Fung · 14 June 2023
Agent replied · 13 June 2024
Dear Fung, Thank you for taking the time to leave a lovely review regarding Holly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery professional and experienced agency. Made my needs and criteria feel heard and accounted for. My agent was Alesky Koitka and his colleague Lorenza and in my three years of living in London they have been the best agents I have personally dealt with. Highly recommend !
Khadija · 17 October 2023
Agent replied · 13 June 2024
Dear Khadija, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters team were helpful and fast with response. Would like to point out Amani, who is the agent that showed the apartment I have rented and was very helpful, explained all the steps in the renting process and responded to all the questions.
Liza · 15 January 2024
Agent replied · 13 June 2024
Dear Liza, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amani. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHi I just wanted to come on here and say that I had the best experience with Louie lazar. We felt super comfortable with him and the communication was so good from the start, thanks to him we got our flat within 2 days after looking for 10+ days with other agents and being left hanging with 0 communication. Really happy!
Alba · 14 June 2022
Agent replied · 13 June 2024
Dear Alba, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDan Harris was extremely helpful, professional and easy to get along with. He made buying my flat a joy.
Sam · 14 June 2021
Agent replied · 13 June 2024
Dear Sam, Thank you for taking the time to leave such great feedback regarding your experience with Dan and our Fitzrovia office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmani has helped me with a few searches and has been great with the communication and providing useful advice. Always on point. Thank you very much!
Valeria · 28 October 2024
Agent replied · 11 November 2024
Dear Valeria, Thank you for your kind comments regarding Amani and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI was very impressed by the fast, efficient and friendly service from Leorenta. She inspired full confidence and took the stress away from finding a tenant.
Gigi · 28 October 2024
Agent replied · 11 November 2024
Dear Gigi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI would highly recommend Dexters Fitzrovia and George in particular. They have a great selection of properties and really go out of their way to help you find the perfect place and then get settled quickly. George was a pleasure to work with, very responsive, flexible and professional, simply the best agent we have had in London!
Nathalie · 15 June 2019
★★★★★ 5/5
GoogleDexters has done a great job in finding me a tenant for my flat, especially in this competitive market. Their rates is reasonable as well, special shout out to Richard Hibbert for being attentive to my requests and finding me a suitable tenant. I do not have to worry about anything as he sends me regular updates.
Xun · 15 June 2019
★★★★★ 5/5
GoogleI went into this office last month to help me find a place as from august - they were all so helpful and I was attended straight away. I loved the professionalism from all the agents and they were quick to find me the rental I was looking for.
Elsa · 14 June 2023
Agent replied · 13 June 2024
Dear Elsa, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Renee at Dexters for finding a property for myself and my gf.
After I was unfortunately robbed by a false agency he helped me out and understood my predicament and need to find a new property for me to start university on time with a place to live, which he so did. 5star service
Antonio · 15 June 2019
★★★★★ 5/5
GoogleWe have been in our new place which is managed by Christopher Peters at Alvin Place for a month now. Christopher has been fantastic in helping us get over the hurdles of initially moving in. He is very hands on, very helpful and always reacts immediately to requests.
I thoroughly recommend Chistopher. He has been great.
James · 15 June 2019
★★★★★ 5/5
GoogleAmazing service provided by Estefania and Jadasa for finding our flat in London and organising our arrival!
They provided us with a lot of help finding the perfect place for us and we love it. Lots of help provided for our fist flat as foreigners, was not easy to understand everything.
Recommend them if you need help yourself!PositiveResponsiveness, Professionalism
Emmanuel · 14 June 2022
Agent replied · 13 June 2024
Dear Emmanuel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.