Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service, great communication would recommend! Holly was very friendly & helpful
Katherine · 14 June 2023
Agent replied · 13 June 2024
Dear Katherine, Thank you for your great 5 star review, and mentioning your experience with Holly in our Fitzrovia office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m a working professional from Spain working in London for the next two years. This branch helped me find the perfect 1 bedroom for myself that met all the search criteria I gave them. During all the viewings and phone calls I had with the agents, they were all super helpful and informative. Would highly recommend working with this branch.
Maria · 14 June 2023
Agent replied · 13 June 2024
Dear Maria, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLeorenta was extremely helpful throughout the process of finding a flat in London. She showed me multiple flats and provided me with guidance on how to make the moving process more efficient.
Homar · 14 June 2020
Agent replied · 13 June 2024
Dear Homar, Thank you for your great review regarding our Fitzrovia office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThis morning l had the pleasure, in conversing with a colleague by the name of Mr. Alex Squance. Within moments of leaving the agency, l received an email confirming my visiting request for the afternoon. Alex's actions and promises were met on time and are a testament to himself as a person and as a company representative.
Unfortunately, the rental was not for me. In hindsight, after dealing with more than 30 agents since Wednesday, l can honestly say none until now have come close to encapsulating the professionalism l experienced today.
Tim · 14 June 2020
Agent replied · 13 June 2024
Dear Tim, Thank you very much for your great review regarding our Fitzrovia Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGeorge from the letting team has recently helped me to secure a lovely flat in the Fitzrovia area. Throughout the whole process he has been very professional and friendly, always kept me updated and informed of what was happening. All the paperwork was sent via email links available to sign digitally online which saved a lot of time for us. I would highly recommend seeking out George's expertise, and Dexters is definitely one of the most reliable agencies I've dealt with in London.
Yangzi · 14 June 2020
Agent replied · 13 June 2024
Dear Cherry, Thank you very much for your great review regarding our Fitzrovia Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleUgur was an excellent agent with great availability, friendly and dependable.
Teddy · 14 June 2023
Agent replied · 13 June 2024
Dear Teddy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmmanuel was extremely professional, helpful, friendly, and always replied quickly. He helped me find the perfect flat within my budget. 10/10.
Jake · 14 June 2022
Agent replied · 13 June 2024
Dear Jake, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service and communication throughout the whole renting process. Special thank to George for helping us with any additional questions and queries we had.PositiveResponsiveness, Quality, Professionalism, Value
Rares · 14 June 2021
Agent replied · 13 June 2024
Dear Rares, Thank you for your great review regarding George and our Fitzrovia office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend it. Such an amazing team. Special mention to Alex Squance who helped me through the whole process in the most efficient and professional way possible. Thank you for everything.
Rosa · 14 June 2020
Agent replied · 13 June 2024
Dear Rosa, We greatly appreciate you putting aside the time to submit a review about our Fitzrovia Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI’m a student at LSE and I love the Fitzrovia/soho area. They asked me for my search criteria and I was always only sent properties that matched what I requested for, which was great! They found my friends and I a 3bed and helped us sort out our Visa’s as we’re international students. They were all soooo helpful!!
Harri · 14 June 2023
Agent replied · 13 June 2024
Dear Harri, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters and would 100 percent recommend them! Nahida guided me through my options as a first time renter and gave me a tailored experience to my specific needs. She was extremely responsive to any calls and emails and did her best to give me as much options as possible within my requirements/budget.
Rukaya · 14 June 2023
Agent replied · 13 June 2024
Dear Rukaya, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorge gave some of the best service you could ever ask for. Extremely professional, informative and knowledgeable. Couldn't recommend more. Thanks again George and the team.
Ashley · 14 June 2021
Agent replied · 13 June 2024
Dear Ashley, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleWanted to give a shout-out to Jadasa at Dexter's. She's a fantastic property manager who helped me out for a smooth transition into my new home and is definitely satisfied with her professionalism and help.
Tyhuy · 23 September 2024
Agent replied · 23 October 2024
Dear Tyhuy, We really appreciate you taking the time to leave such lovely comments about Jadasa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleThe staff are very knowledgeable about the area, I dealt with the Fitzorvia branch. They are friendly and they will pull out all of the stops to get you into a property that you qualify for.
My point of contact was relatively new member of staff named George. He showed me all of the properties within my parameters and followed up with me every time. His communication skills are very good. The manager Lazarus, (Laz), was very thorough with what was needed for me to qualify and mediated well on my behalf when HomeLet requested extra documents and information.
If you wish to settle in Fitzorvia I highly recommend this team at Dexter's, however I'm sure all of the Dexter's branches are equally competent.
David · 15 June 2019
Agent replied · 13 June 2024
Dear David, Thank you very much for your great review regarding our Fitzrovia Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleLuis is really professional and responsive. Wonderful experience for an oversea student who had never rented before!PositiveResponsiveness, Quality, Professionalism
Xiaoxiao · 14 June 2022
Agent replied · 13 June 2024
Thank you for your 5* rating. We are pleased to read that you have had a great experience with the team in our Fitzrovia. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleKirsty was really helpful and efficient in finding me my new flat! Super friendly service from Dexters as always!
Poppy · 14 June 2022
Agent replied · 13 June 2024
Dear Poppy, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI received an incredible treatment from Jodeane Smith and Richard Hibbert. Jodeane was impecably fast in arranging the visit to the flat, as well as the following steps, and Richard acted as an intermediary between myself and the landlord. Both were really fast and kept me updated during the entire process. Would definetely do business with Dexters, Jodeane and Richard again.
Vanessa · 14 June 2020
★★★★★ 5/5
GoogleIt is so difficult looking for properties at the moment and my experience with Dexters made it much easier and very pleasant, a lovely gentleman named Daniel saw to our needs and what we was searching for and got back to us straight away. I would highly recommend, very well organised and an overall lovely experience.
Edgar · 14 June 2023
Agent replied · 13 June 2024
Dear Edgar, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Fitzrovia office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience when looking for a property was excellent. I felt very confident and able to discuss my options properly with Nahida’s help and assistance. Her understanding with the market and property sector was very good and she was able to assist me in my dealings. She communicated and advised me accordingly and showed excellent professionalism.
Umed · 14 June 2023
Agent replied · 13 June 2024
Dear Umed, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI popped into the office a few weeks ago and was warmly welcomed by Louie Lazar, He was very informative about what properties I could realistically afford on my budget and was very patient with me when I wasn’t sure of the length of tenancy. He was definitely the most helpful person of all the other estate agents I went to see on the High Street.
Thumi · 14 June 2022
Agent replied · 13 June 2024
Dear Thumi, Thank you for sharing your kind words about Louie. Your comments are much appreciated by the Fitzrovia team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleStuart at Dexters is everything you want in an agent. He has a detailed knowledge of the area, since he has worked in the neighbourhood for over a decade. He was able to give us lots of insight into areas that had future potential in ways we hadn't considered. He enjoys what he does and it comes across. He is was a pleasure to deal with in every way. I will be recommending this office to all of my friends looking to move.
Sam · 15 June 2018
Agent replied · 13 June 2024
Dear Samantha, I am writing to say thank you for your kind comments about the service you received from our Fitzrovia Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI can’t thank dexters enough for their exceptional service. Their team in this branch went above and beyond to help me find a rental property that perfectly matched my requirements. Highly impressed. The branch manager, George, kept us updated throughout the whole process - would recommend dexters if looking for a rental in the area.
A · 14 June 2023
Agent replied · 13 June 2024
Dear A, Thank you for your kind comments regarding the Fitzrovia team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with this branch of Dexters to find my new home. On the first phone call, Luis found the perfect apartment for my requirements and timelines. He was always available to help, met my communication preferences, and provided accurate expectations of the flat. Thank you for a wonderful experience, highly recommend!
Saskia · 14 June 2023
Agent replied · 13 June 2024
Dear Saskia, Thank you for taking the time to leave a wonderful 5 star Google review. Luis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad the pleasure of going through Dexter's to rent my flat. We worked with George who was so helpful and knowledgeable of the area and whole process.
Lidia · 14 June 2020
Agent replied · 13 June 2024
Dear Lidia, Thank you so much for the fantastic feedback, the team at Fitzrovia are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
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