5/5
Frankie was super helpful and kind throughout the process. Made the experience very pleasant whilst keeping me on track to do all my paperwork. Would definitely go with Dexter's again
Trusted Agent profile · London
★★★★★
380 reviews across 1 platform
39 Westferry Road, London, E14 8JH
Dexters's office in London, at 39 Westferry Road, is rated 4.8 out of 5 across 380 reviews on 1 platform, including 380 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Frankie was super helpful and kind throughout the process. Made the experience very pleasant whilst keeping me on track to do all my paperwork. Would definitely go with Dexter's again
5/5
Jeyda was absolutely amazing with helping Me get my flat! I couldn't recommend her highly enough. Any issues or questions I had she was brilliant in helping me with them. Incredible at her Job and the best letting agent I've ever had for sure.
Dear Franky, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I worked with Jeyda and she was really helpful. She helped find a property that met most of my requirements and was very professional.
Dear Kimi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Good services provided and responsive to queries. Gibril was very knowledgeable about the flat we viewed and was open to all questions.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
Hettie was an incredible asset in our search - she’s organized and responsive and that made working with her truly a pleasure. The most helpful of all the agencies we worked with through our search without a doubt, and we have only good things to say.
Dear Daniella, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
My experience with Dexters was great. Harvey was brilliant. He showed me the video of the flat that I was interested in on the same day, and I signed the lease the next day! He was always available to answer all my questions and help me negotiate with the landlord. Everything was very smooth and quick. Thank you Harvey and Dexters!PositiveResponsiveness, Quality, Professionalism, Value
Dear Merve, I was delighted to read the comments in relation to our Canary Wharf office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
Maisie was very professional, kind, prompt and overall helpful with accommodating to our needs and pretences while house hunting. I would highly recommend working with her!
Dear Shani, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
It was my first time dealing with Dexters. Jeyda was the person I dealt with. Very responsive, helpful and dealt with all issues and questions well. Been very patient with our requirements and hope to finalise a flat soon.
Dear Sushmitha, Thank you for your kind comments regarding the Jeyda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
Jeyda Hassen was amazing. She understood all my requirements, share with us as many options as she had with videos and pictures and was easy to contact via phone, email or text. Thank you!
Dear Miguel, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
Jamoy was very helpful in the search and really friendly. He really listened to what I was looking for and found good solutions for it.
Dear Matilde, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
Jamoy was super helpful, only gave me the right recommendations and viewings. Dexters took great care of us and were quite reliable during our hectic flat hunt.
Dear Lynn, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Jamoy is a great asset to Dexters, super proactive and helpful. Would recommend him to anyone searching for a property
Thank you for your kind comments regarding Jamoy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
I have an amazing experience with dealing with Dexters. Zhora is the most professional, helpful, caring real estate agent we have ever met. She does everything fast , professional, she takes everyone personally and tries her best to make the whole experience as pleasant and easy as possible. Would definitely recommend to use this agency. Really pleased. Thanks a lot for the wonderful job you doing.
Dear Sarah, Thank you very much for your great review regarding our Canary Wharf Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
We are very grateful for John Miller’s outstanding services in helping us obtain the type of tenants we were seeking in a very short period of time over the summer. John was particularly helpful throughout, always available, courteous, responsive and easy to work with. We sincerely thank and highly recommend John and Dexters.
Dear Alessia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team
5/5
Absolutely love it! Once I sent the enquiry for a property I was interested in, I got a call from Frankie within an hour and went for viewing on the same day, he was extremely helpful with everything and made sure everything goes smoothly, everything was successful in a short amount of time, 10/10 would recommend this agency, especially when the staff are so friendly and understanding. Thanks a lot!!
Dear Baesevv, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
Jesse has been a delight to work with. He was very efficient and had gone out of his way in helping us to obtain the property we were interested in, according to our specific needs.
Dear Kurwin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Dexters has been really helpful with my home search especially agent Tyreek Burke. Tyreek has been so patient and resourceful.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
Jeydah is a reliable and professional property agent. Her attentive service and knowledge of the market make her a great choice for anyone in need of real estate assistance.
Dear Neha, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
5/5
This was the first time we engaged with Dexters to rent an apartment in E14 and while their inventory felt mostly average, our agent, Frankie Bullock, was a saviour! He found us a lovely flat and helped close the deal within a few days. I was particularly impressed by how he remembered and incorporated our requirements while shortlisting / suggesting apartments despite a long search period. He was very professional and represented the landlord’s needs strongly but also supported us to move things along. Very approachable and responsive. Only reason for my 4 stars is for more paper/ admin work we’ve had to do with Dexters than other agencies (might be new rules)
Dear Jyotsna, Thank you for taking the time to leave a lovely review regarding Frankie. Kind regards, Asma, Customer Relations Team
5/5
Hello i wanted to share my experience with miss jeyda hassan, i have dealt with a couple of agents before but i have never came across someone as nice, friendly and helpful as her. Her responses were quick she was always trying to help, i went on a couple of viewings with her and she would always welcome you with a nice smile. She helped me find the apartment i was looking for and she was amazing help.
Dear Mohannad, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Canary Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
Jamoy was very helpful and understanding of what I was looking for in a flat. It was a pleasure working with him.
Dear Nicole, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Jeyda provided me with excellent customer service. She responded promptly to all my queries in a professional & friendly manner. I would highly recommend Jeyda & the team.
Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Lovely experience ! Frankie was super helpful and understanding, he made sure everything went steadily and swiftly, many thanks.
Dear Paata, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our XXXX office will be thrilled to read this. Kind regards, Asma
5/5
Stellar service provided by Dexters, end to end. On this occasion it was by Adam Slaney, who assisted me through a complex transaction that lasted just over 4 weeks, including organising licensing application, tenancy contract, regulatory inspections, inventory, and onboarding a number of tenants. I was kept informed every step of the way, and he was always open to answering silly landlord questions. This level of service and careful attention to detail is precisely why I continue to use Dexters time and again. Thank you once again Adam, and of course the wider team for their patience and getting this over the line. If you're a landlord or tenant - will always recommend paying a quick visit to Dexters, or giving them a call.
Dear Arif, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma , Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.