Trusted Agent profile

Dexters reviews

★★★★★ Excellent

370 reviews across 1 platform

39 Westferry Road, London E14 8JH

Dexters's London office at 39 Westferry Road is rated 4.8 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Seda was fantastic in helping us find a beautiful 2-bedroom, 2-bathroom home within our budget. She assisted us with all our questions and was very quick in responding to every query. Our tenancy was ending 10 days before the move-in date of our new apartment, but she handled the situation seamlessly by ensuring our current landlords extended the tenancy for those additional 10 days. She made sure we didn’t face any issues during the move and supported us throughout the entire process. Overall, she made what could have been a stressful experience smooth and hassle-free.

Saloni · 27 March 2026

Agent replied · 17 April 2026

Dear Saloni, Thank you for your kind comments regarding Seda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Great experience with Dexters! Jilka was professional and very informative, we felt very much at ease handing over our property to Dexters. She understood our needs and delivered. Property management is key for us, Dexters have been great in organising any requests we had and getting the property ready to be rented. Would highly recommend Jilka and her team at Dexters. Not forgetting Olivia who has been great too! Thank you!

Harbans · 20 March 2026

Agent replied · 17 April 2026

Dear Harbans, Thank you for your kind comments regarding the Canary Wharf team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Kinza and Jesse were very kind and helpful in showing properties at New Providence Wharf. They answered all questions, showed me the additional gym property, and helped to tailor the search for my needs and interest. Robert also helped me in the property search. He was excellent in showing the approporiate properties, which I was looking for. He also reached out to me as soon as flats began to be available.

Pálma · 17 March 2026

Agent replied · 17 April 2026

Dear Pálma, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Jamie is a star! From the very beginning of our property search, he has been very helpful and accommodating. Offering all the best options that matches our criteria. He gives updates and is very on it with his clients! Highly recommended if you are looking for a property to rent in London.

Rose · 17 March 2026

Agent replied · 17 April 2026

Dear Rose, We really appreciate you taking the time to leave such lovely comments about Jamie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I was assisted by Jamie and his colleagues during my rental search, and I was very pleased with the support provided. Jamie was punctual, responsive, and highly professional throughout the process. He and his colleagues handled all matters efficiently and offered clear guidance at every stage. I would recommend Dexters.

Nathan · 17 March 2026

Agent replied · 17 April 2026

Dear Nathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Jesse was professional, knowledgeable, and genuinely attentive to what we’re looking for. He took the time to answer all our questions and has been very helpful and proactive in supporting our property search. We really appreciated his guidance during our viewing and would highly recommend!

Niveditha · 17 March 2026

Agent replied · 17 April 2026

Dear Niveditha, We really appreciate you taking the time to leave such lovely comments about Jesse. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Jesse and Kinza were both very nice and extremely helpful during the viewing. They took a lot of time to answer all of our questions and made sure to show us everything thoroughly. The whole process felt very smooth and quick from start to finish.

Leonhard · 17 March 2026

Agent replied · 17 April 2026

Dear Leonhard, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Wanted to thank Jesse for all his support getting us into our new home. Always helpful and practical he was a real star. No one likes moving however Jesse made the end to end process a smooth one. ☝️

Geoffrey · 17 March 2026

Agent replied · 17 April 2026

Dear Geoffrey, Thank you for taking the time to leave a wonderful 5 star Google review. Jesse will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Highly recommend, Jesse and the team were fantastic in our experience. Incredibly responsive, friendly and professional, which made the application and move in process incredibly easy. Without a dealt the best agency we've dealt with in London.

Jack · 17 March 2026

Agent replied · 17 April 2026

Dear Jack, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a great experience working with Gibril Koroma during my flat search. He was professional, attentive, thoughtful and very patient throughout the process with me. After each visit, Gibril really took the time to understand my needs better and tailored the recommendations accordingly, which made a huge difference. The options provided were always relevant and he made sure everything was handled honestly and smoothly including the cost discussion. I really appreciated the effort and care, and I’d happily recommend Gibril to anyone looking for a reliable agent.

Mae · 17 December 2024

Agent replied · 24 December 2024

Dear Mae, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I recently had the opportunity to interact with the Dexters team regarding a property inquiry I had. I spoke with various agents over the phone regarding my property search, and everyone was very helpful, particularly Frankie. He responded promptly to my queries and showed eagerness to finding a suitable property for me. He was friendly and approachable, and in the end very understanding. I had a satisfactory experience with Dexters and would likely use their services again in the future.

Kawsara · 17 December 2024

Agent replied · 24 December 2024

Dear Kawsara, We really appreciate you taking the time to leave such lovely comments about Frankie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I had an excellent experience with Frankie during the property search process and would highly recommend them to anyone looking for rental properties. From the very first inquiry, their team was responsive, professional, and friendly. Frankie took the time to understand my needs and helped us find a properties that matched our requirements. Frankie’s communication was top-notch, and he was always available to answer any questions I had. I also appreciated the transparency throughout, with no hidden fees or surprises. Thank you Frankie, definitely a five-star service!

Sohaib · 25 November 2024

Agent replied · 9 December 2024

Dear Sohaib, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frankie. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I recently worked with Jamoy M, and I was really impressed by his professionalism and customer service. From the very beginning, he was responsive, helpful, and transparent in answering all of our questions. He took the time to understand our needs and were patient throughout the process, offering great advice and guidance on the properties we viewed. I would absolutely recommend him to anyone looking for a letting agent, as he clearly prioritize customer satisfaction and go the extra mile to ensure a smooth experience.

MM · 25 November 2024

Agent replied · 9 December 2024

We really appreciate you taking the time to leave such lovely comments about Jamoy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I was struggling to find a place to live to start my relocation to london and then Dexters had contacted me and shown me this beautiful house to live in! Jesse was my agent and he was really helpful setting me up and being a good medium … More

Will · 13 November 2025

Agent replied · 13 December 2025

Dear Will, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Dexters Canary Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Jordan was very helpful, responsive and professional in helping us negotiating with the owner and quickly getting the place we wanted within days of viewing. Dexters has an easy to follow process on referencing and contract signing as well. Would recommend it to anyone looking for professional letting agencies.

Sabrina · 13 November 2025

Agent replied · 13 December 2025

Dear Sabrina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Dexters Canary Wharf office will be thrilled to read this. Kind regards, Asma

5/5

Google

Jilka was very helpful in helping me sort malicious damage done to my flat when it was in the hands of other agents, she also advised me to use the Property Redress scheme.

Mel · 17 March 2026

Agent replied · 17 April 2026

Dear Mel, Thank you for your kind comments regarding the Canary Wharf team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Many thanks to Robert for his professionalism and helpful approach in refining my property search, he was attentive to my preferences and always pointed me in the right direction for top quality options

Matt · 17 March 2026

Agent replied · 17 April 2026

Dear Matt, Thank you for taking the time to leave a wonderful 5 star Google review. Robert will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Jeyda was amazing. She took the time to understand exactly what we were looking for and went above and beyond to find us the perfect flat that fit all of our needs. Her knowledge of the local area and the property market us impressive, and she made the entire process smooth and stress-free. What really stood out was Jeyda’s friendly and approachable manner, making us feel comfortable and confident in every step of the way. From scheduling viewings, and negotiating terms, to handling paperwork and offering advice, she was always efficient and reliable, while empathetic. Would definitely like to work with her again.

Anca · 21 October 2024

Agent replied · 24 October 2024

Dear Anca, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Canary Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I’ve had an excellent experience working with Jesse Osaro and Jamie Donaghey while searching for a 1 bed 1 bath or 2 bed 2 bath flat. Both have been incredibly accommodating and understanding of my busy schedule and changing circumstances throughout the process. Jamie conducted a viewing with me and was very patient while showing me the flat and walking me through all the amenities. He took the time to answer my questions and ensure I had a clear understanding of the property. Jamie has also been proactively sharing many properties that match my criteria, which has been extremely helpful during my search. Overall, both Jesse and Jamie have been professional, responsive, and supportive, which has made the property search much smoother and more pleasant. I’m very grateful for their help and would highly recommend working with them.

Shruthi · 17 March 2026

Agent replied · 17 April 2026

Dear Shruthi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jesse and Jamie. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We had the pleasure of Tyreek help us find a rental property to move into. After our 1st option was taken he went out of his way to find us more properties to view. During one of the viewings the original property came back on the market and he quickly showed it to me. Unfortunately my partner couldn’t make the 1st viewing - due to me really liking the property Tyreek made arrangements to see the property again in the afternoon and we made an offer and it was accepted. The process was smooth and helpful and we were kept updated as it went through the checking. Great service and professionalism.

Craig · 3 October 2024

Agent replied · 24 October 2024

Dear Craig, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had the pleasure of working with Edward while searching for an apartment, and I couldn’t be happier with the experience. From the very beginning, Edward was professional, attentive, and truly dedicated to finding me the perfect place. He took the time to understand exactly what I was looking for and consistently provided listings that matched my criteria. What stood out most was his patience and willingness to go the extra mile. He made the entire process stress-free, providing valuable insights and answering all my questions with expertise. Edward was always prompt in his communication, making sure I was updated at every step of the way. Thanks to his hard work, I found an apartment that I absolutely love. If you’re looking for someone who genuinely cares about your needs and delivers exceptional service, I highly recommend Edward. He truly exceeded my expectations, and I couldn’t be more grateful!

Abolfazl · 24 September 2024

Agent replied · 24 October 2024

Dear Abolfazi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Edward. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Ms Jilka Patel was so helpful throughout the whole process. We are really appreciated on her great efforts and will use Dexters again ! With deepest thanks, from James

James · 3 April 2026

Agent replied · 17 April 2026

Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

If it’s your first time contacting the agency, or if you're feeling a bit nervous about speaking on the phone, ask for Frankie! He is an outstanding agent, professional, friendly, and attentive. He really listens to your needs and guides you through the process without being pushy or making you feel uncomfortable. Frankie kept me regularly updated via email and phone with properties that suited my interests. I truly appreciated his help and highly recommend reaching out to him.

Shamina · 17 October 2024

Agent replied · 24 October 2024

Dear Shamina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

My partner and I have found our new home via Dexters. While our requests got lost in a bureaucratic maze at many large agencies, Dexters gave us a viewing quickly and smoothly. After the viewing, Jesse was always prompt to respond to our queries and was even helping us lock down our offer details. We are currently at the referencing stage, but so far, our experience with Dexter and with Jesse in particular has been nothing but excellent!

Balázs · 10 October 2024

Agent replied · 24 October 2024

Dear Balázs , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 370 reviews across 1 platform: 370 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.8 out of 5 across all 370 reviews, and 4.8 out of 5 on Google from 370 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

Where is Dexters's London office?

Dexters, 39 Westferry Road, London E14 8JH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.