Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

370 reviews across 1 platform

39 Westferry Road, London, E14 8JH

Dexters's office in London, at 39 Westferry Road, is rated 4.8 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great agency. Jordan was very helpful, responsive and professional.

Nazar · 17 March 2026

Agent replied · 17 April 2026

Dear Nazar, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Our service from Wayne West was second to none. He has restored my trust in estate agencies and it was a true pleasure to work with. During our property search Wayne was courteous, extremely responsive and highly informative. Truthfully, I was quite apprehensive about renting and he has really put my mind at ease and supported me along the process. Thank you very much, Wayne - we hope to work with you again in the future :)

David · 26 August 2023

Agent replied · 25 August 2024

Dear David, Thank you for your kind comments regarding Wayne and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Zhora and team were fantastic! From the moment we initially spoke, they were super proactive and motivated to let my flat and it worked - the flat was let before it even officially hit the market. They are also so knowledgeable and really helped with the additional aspects that needed to be done, ensuring that the process was so smooth and seamless. I was so impressed and would recommend working with the Dexters team!! Thanks so much.

T · 26 August 2023

Agent replied · 25 August 2024

Dear T w, Thank you for taking the time to leave a lovely review regarding Zhore and the team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have had the immense pleasure of working with Tyreek. We took great comfort in knowing that our letting process was being handled by someone that was not only knowledgeable but also professional, friendly, and reliable. Tyreek is proactive and extremely hard-working - definitely look forward to working with him again in the future! Well done!

Vinamra · 3 October 2024

Agent replied · 24 October 2024

Dear Vinamra, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Jesse was great, really friendly and informative!

Talia · 17 March 2026

Agent replied · 17 April 2026

Dear Talia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We are new landlords, we had a great experience working with Dexters. They are very proactive, constantly follow up on the prospective tenants, we never had to worry about anything. We highly recommend collab with Dexters. We are really grateful to the entire team especially Tyreek Ishael Burke, Edward and Adam Slaney.

S · 26 October 2024

Agent replied · 9 November 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Jeyda was so great and proactive when it came to finding a place for me. She provided multiple options for me to choose from and because she knew how much I wanted one flat in particular, she even put in extra effort outside her working hours to help me get it - Thank you so much!

Melissa · 18 August 2024

Agent replied · 24 October 2024

Dear Melissa, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Lewis is truly amazing! Trustworthy and a great person to have handle your home! So professional and helpful!

Velma · 22 November 2025

Agent replied · 13 December 2025

Dear Velma, We really appreciate you taking the time to leave such lovely comments about Lewis. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Jeyda from Dexters to view a property, and I could not be happier with the experience. From start to finish, she was professional, knowledgeable and very personable. I highly recommend Jeyda for anyone looking for a dedicated and friendly real estate agent.

Pierre-Hugo · 9 November 2024

Agent replied · 9 December 2024

Dear Pierre-Hugo, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I would like to formally commend Jamie Donaghey-Schiavo for delivering the most exceptional customer service I have experienced from a letting agent in over 16 years. During our recent property search, we came across Dexters while enquiring about a listing that particularly interested my fiancée. From the very first interaction, Jamie distinguished himself through his professionalism, honesty, and transparency. His communication was consistently clear and timely, and he approached every stage of the process with efficiency and genuine care. What truly set Jamie apart was his proactive attitude and his willingness to go above and beyond, particularly when assisting us in resolving an issue with our application. He remained supportive throughout, demonstrating not only competence but also a remarkable level of empathy and emotional intelligence. His approach made what is often a stressful experience feel personal, reassuring, and genuinely human. In an industry where such qualities can be rare, Jamie represents the very best of what a letting agent should be. I sincerely hope this feedback reaches his superiors, as his outstanding conduct and work ethic deserve recognition. He is a true asset and should be considered a standard-bearer for excellence at Dexters. Thank you once again for an exceptional experience.

Nicolae · 16 April 2026

5/5

Google

Thanks to Tyreek for being a very patient agent who helped us and personally made sure we got the property we wanted. Was always available even out of office hours and took the effort to reply to texts and calls. Great agent who knows how to get the job done.

Debdoot · 3 October 2024

Agent replied · 24 October 2024

Dear Debdoot, We really appreciate you taking the time to leave such lovely comments about Tyreek. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I worked with Frankie Bullock on letting my flat. He was quite helpful both with details of the showing and the surrounding area, as well as the full process of securing the flat. I greatly appreciated his quick responses to my emails that allowed me to secure the flat in a competitive environment!

Thomas · 23 September 2025

5/5

Google

Dexters agency was really helpful when we reached out to them with our let requirements. Special thanks to Jamoy who dedicated a lot of time and effort to help us find the right place. He was extremely professional during viewing bookings and proactive with the search of available options.

Lara · 10 October 2024

Agent replied · 24 October 2024

Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Shannon was amazing and helped us find the perfect flat with our tight deadline! I work from home and have machinery so I have certain boxes that need to be ticked and the flat she found for us was everything we needed and more! She made sure we were the first to view the flat as she arranged it with the tenants very last minute and kept in constant contact with us through the whole process. I would definitely use Shannon’s expertise again!PositiveResponsiveness

Helen · 26 August 2022

Agent replied · 25 August 2024

Dear Helen, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Jeyda was very helpful, always prompt in responding to our queries as well as making requests to landlords on our behalf. Despite a range of challenging requests from our side, Jeyda successfully negotiated terms suitable for both parties. In the end we ended up going ahead with another property as our requirements had changed, however Jayda's approach was the most positive we experienced throughout our flat-hunting journey.

Hristo · 30 September 2023

Agent replied · 25 August 2024

Dear Hristo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

They’ve really gone downhill. The agent simply suggested a full deposit refund when the tenant missed a mattress, 2 chairs, a lamp, plus others. When evidences are presented she kept delaying a fair solution to me (am happy for the deposit holding official to decide what’s fair). Extremely unhelpful to say the least. Maybe I’ve missed something. Something for reference anyway if you decide to engage with them. And this is just tip of an iceberg. Really not the Dexters i knew 5 years ago

Kwan · 18 April 2025

Agent replied · 26 May 2025

Dear Kwan, I am concerned to read your comments and have passed them to the Director of our Canary Wharf office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

Recently worked with Jamoy at Dexter’s who assisted me in successfully getting our new flat. Working with Jamoy throughout the process was a pleasure especially as he kept us updated at each step and answered all the many questions we had. His communication and customer service skills has made this an extremely positive experience, glad to have had him as an agent and would definitely recommend!

Pallavi · 26 August 2023

Agent replied · 25 August 2024

Dear Pallavi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of interacting with Jamoy from Dexters while searching for a one-bedroom apartment. Jamoy's professionalism, market knowledge and genuine concern for my needs were incredibly helpful throughout the process.It's rare to encounter such dedication and customer care. Highly recommend Jamoy and the Dexters team to anyone seeking guidance in the property market.

Elizaveta · 28 March 2024

Agent replied · 25 August 2024

Dear Elizaveta, It’s great to hear that you have had a brilliant experience with our Canary Wharf office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

5/5

Google

We were provided with Jeyda Hassan for finding a home by Dexters and it was such a pleasure getting to work with her since her expertise made everything easier for us. Highly recommend Jeyda to be chosen as your agent when contacting with Dexters.

Minnay · 21 October 2024

Agent replied · 9 November 2024

Dear Minnay, Thank you for your kind comments regarding Jeyda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Ruby was extremely helpful in helping us land the contract. She contacted me just a couple of hours after I had submitted an information request and had scheduled a viewing for the next day. We were able to send the offer on the same day and the landlord liked it. Dexters managed to do it on a late Friday evening, too! And then Ruby was there for us on each step of the way. Highly recommended!

Murad · 26 August 2022

Agent replied · 25 August 2024

Dear Murad, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Had a really good experience working with Dexters in what was a very stressful period of flat hunting. Having registered my details, Bogdan was quick to share an amazing property with us. He was quick to respond to any queries we had and provided adaquate information on the process. Cathy was also an amazing help, her communication was great in keeping us up to date and it was a pleasure to work with them both!

Hannah · 26 August 2022

Agent replied · 25 August 2024

Dear Hannah, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Canary Wharf office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the pleasure of finding a new home thanks to my agent, Jesse. Jesse was very reliable and quick to respond to any questions or concerns on our end. I appreciate his efforts and would always come back to him when having to move house again.

Louis · 18 August 2024

Agent replied · 25 August 2024

Dear Louis, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

Tyreek was very helpful with my renting process. It was my first time renting and he made it very easy for me, and provided clear explanations. He is also very friendly and an easy going person. I Recommend everyone to use tyreek’s services.

Sosia · 3 October 2024

Agent replied · 24 October 2024

Dear Sosia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Jeyda is the most helpful agent I've ever worked with! She updated me on new properties that matched my criteria several times a day. She was very quick in scheduling viewings, and she always was on time for viewings. I was able to reach her at any time during work hours, and she responds to emails almost immediately. I cannot recommend her enough!

Dimitrije · 26 August 2023

Agent replied · 25 August 2024

Dear Dimitrije, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 370 reviews across 1 platform: 370 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 370 reviews, and 4.8 out of 5 on Google from 370 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

Where is Dexters's London office?

Dexters London, 39 Westferry Road, London, E14 8JH.

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