Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotgreat service from Dexters’s maintenance team
Great service from Lorraine in the maintenance team at Dexters. Helped me to diagnose the problem I was having with my radiator. She then had an engineer come out quickly and fix the problem. Well done and thanks.
M · 25 November 2022
Agent replied · 10 June 2024
Dear M T, Thank you for your kind comments regarding Lorraine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI bought a house from Dexters Shorditch recently. Sarah Grisedale provided excellent service from start to completion. I really appreciate her supper first professional support. Im looking forward more property from them.
UNICOL · 10 June 2023
Agent replied · 11 June 2024
Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been very fortunate to have had Grace V helping with the entire rental process. She has been absolutely brilliant in helping to secure a tenancy and has maintained a fantastic level of communication. I could not recommend her highly enough.
Archie · 10 June 2022
Agent replied · 11 June 2024
Dear Archie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThis companies has an amazing team…
This companies has an amazing team working with them. I had Brian and he gave great customer support and was eager to answer any questions I had
Ethan · 16 October 2023
Agent replied · 10 June 2024
Dear Ethan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLuis Bolis if Dexters Lettings
I recently used Dexters Mr. Luis Bolis for viewing an apartment for rental purposes . Our time was short and Luis. Went above and beyond to get us a viewing on a days notice. It’s a pleasure to work with diligent letting agents like Luis Bolis
Rajesh · 28 October 2021
Agent replied · 10 June 2024
Dear Rajesh, thank you for taking the time to leave us a 5* Trustpilot. We are thrilled to read that you have had a great experience with the team in Fitzrovia. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotPetros has consistently provided great…
Petros has consistently provided great customer service and communication, with timely updates and follow ups
Dilber · 24 June 2024
Agent replied · 23 August 2024
Dear Dilber, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSuperb experience. Their listing was amazing and recent to market. I placed on offer on the same day I saw it and was in contract shortly thereafter. Everything through check-in went smoothly and the agents went above and beyond when I had to take delivery before check-in. I love my new flat!
Magdalena · 10 June 2020
Agent replied · 11 June 2024
Dear Magdalena, Having read your review, we would like thank you for your feedback about our Shoreditch Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and really good value! Thanks Kamen!!!
Giovanni · 13 June 2018
Agent replied · 12 June 2024
Dear Giovanni, thank you very much for taking the time to write your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotSpeedy response
During my tenancy Dexters have responsive and usually very sympathetic to issues with the property I was renting. My agent, Petros, was always very speedy and helpful.
Alessandro · 9 October 2023
Agent replied · 10 June 2024
Dear Alessandro, Thank you for taking the time to leave a wonderful 5 star review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotIgnorant, unprofessional and patronising
This agency are totally unprofessional. They hold landlords in contempt and regard the whole process as a number crunching exercise. Mystery how they have grown so big. Just monstruous.
James · 16 August 2023
Agent replied · 10 June 2024
Dear James , I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters lettings in Kew leave a lot to…
Dexters lettings in Kew leave a lot to be desired. Get everything in writing and don’t assume they will follow professional standards.
Michael · 30 January 2024
Agent replied · 10 June 2024
Dear Michael, I am sorry to read your 1* review comments. I understand you have already been in touch with the Area Director in relation to the matter. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotBoiler Issue Resolved
Kudos to Olivier Babylone for attending to our issue in the flat. He was able to deal with the matter at hand professionally. Thank you very much.
Jeff · 5 October 2023
Agent replied · 10 June 2024
Dear Jeff, Thank you for your kind comments regarding Olivier and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience looking for houses with Louisa! Thank you!
Cornelia · 23 September 2024
Agent replied · 23 October 2024
Dear Cornelia, Thank you for your kind comments regarding Louisa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been on top of the sale process from beginning to end. They found a buyer within a reasonable timeframe and they helped coordinate and smoothen the process all the way up to completion. I would use them again.PositiveResponsiveness, Professionalism
Luca · 13 June 2022
Agent replied · 12 June 2024
Dear Luca, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGood with communication, pushed the right people at the right time and took alot of the stress out of what I believe can be a stressful process. Sarah in particular really helped make my first house purchase happen swiftly and easily.
Christopher · 10 June 2022
Agent replied · 11 June 2024
Dear Christopher, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWill Cracknell managed the sales of my flat and handled the particularly tricky buyers with professionalism and care. A great service from Dexters and they sold my flat within a couple of weeks when keatons couldn’t sell it after 3 months.
Yasmin · 10 June 2022
Agent replied · 11 June 2024
Dear Yasmin, It’s great to hear that you have had a brilliant experience with our Shoreditch office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotQuick maintenance turnaround
Quick maintenance turnaround! Tara, on the maintenance team, was super helpful in expediting a washer/dryer issue I had. She was able to help arrange for someone to come out on a Saturday to fix it. Great experience!
Blair · 22 November 2022
Agent replied · 10 June 2024
Dear Blair, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotGood customer service
Good customer serviceAnd we are very happy with the service we received.Cheers
Jinhai · 1 August 2024
Agent replied · 23 August 2024
Dear Jinhai, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has been supportive and very…
Dexters has been supportive and very helpful to me and my 85 year old mother. Myra Mettam and Josh Ferguson have been particularly good.
Sahar · 4 December 2023
Agent replied · 10 June 2024
Dear Sahar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotUsed Donalina for property management
Used Donalina for property management. Superb- smooth, efficient, gets the just done with the minimum of fuss. Would strongly recommend her and Dexters for property management.
Andrew · 17 October 2023
Agent replied · 10 June 2024
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding property management team
Outstanding property management team! Edward, Lilli, Ryan, Ana, Paris, Rianna and Bianca are all amazing! Thanks so much to the team for all their hard work!
Megan · 12 October 2023
Agent replied · 10 June 2024
Dear Megan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEd Brodkin has always been great
Ed Brodkin has always been great! He is very helpful and knowledgeable. Always able to resolve my issues. Thanks so much to Ed and Maidavale team.
Simon · 12 October 2023
Agent replied · 10 June 2024
Dear Simon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.
Ibrahim · 10 October 2023
Agent replied · 10 June 2024
Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy move by was made very easy and…
My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .
Shaazia · 19 July 2023
Agent replied · 10 June 2024
Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
