Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,635 reviews across 2 platforms

44 Great Eastern Street, London, EC2A 3EP

Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

674

Reviews on Google

This office

Trustpilot logo

1,961

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our manager is Dominic Glover and he is…

Our manager is Dominic Glover and he is really helpful. Always calls back if we have issue to double-check if it was sorted.

Alina · 21 August 2024

Agent replied · 23 August 2024

Dear Alina, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

We really appreciated all the help we had from Yasmin and Dexters to find our house! She answered all our questions at any time of the day and was very patient when any problems arose. Thanks so much to the team at Dexters!

Alannah · 10 June 2023

Agent replied · 11 June 2024

Dear Alannah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with Sarah and Elli selling my property. I was really pleased with the service right from the beginning to the very end. They are very energetic and positive, and did brilliantly to secure the sale of my property.

Joanna · 10 June 2023

Agent replied · 11 June 2024

Dear Joanna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve been in contact with Sarah to rent a flat in the area. She’s been super nice during all the process and very helpful about all the questions me and my roommate asked her. It’s my first time renting in the Uk but for the time being I totally recommend renting with Dexter!

Giulia · 10 June 2022

Agent replied · 11 June 2024

Dear Giulia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Monika Piszczyk

I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks

HP · 29 February 2024

Agent replied · 10 June 2024

Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Happy with Dexters

I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.

Belinda · 25 May 2022

Agent replied · 10 June 2024

Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yasmin has kept us up to date with all…

Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.

Carolyn · 28 June 2023

Agent replied · 10 June 2024

Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good service

Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.

Nathaniel · 29 August 2024

Agent replied · 23 October 2024

Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Not very happy

I’ve had several experiences with Dexters whilst looking for a flat to buy in London and I can’t say any of them have been a good experience. The first occasion I was lied to from two of the Madia Vale employees. A girl who worked there and then the manager.The flat I made an offer on was about to go through conveyancing, when I found out from a neighbour that the flat had been flooded. When i asked the estate agent she said that she knew nothing of it. I spoke with the manager as to why she wasn’t aware it, (legally I have a right to know before buying) the manager said that she did tell me!We went back and throw but the manager insisted she had told me it had been flooded before making my offer and then he said that he would of told me in the end anyway!The 2nd occasion, was when I was interested in another flat, this time putting an offer on it when an offer had already been accepted and going through conveyancing. I eventually found a lovely flat through another estate agent. The agent who sold it to me used to work at Dexters, so I told him my dealings and he said the reason he left Dexters was because he was told to consistently lie to customers to get a sale, and that was his reason for leaving, He said he doesn't make as much money working for them but he didn’t want the stress of going into work lying to customers every day.Unfortunately they are deceptive and give estate agents a bad name! Watch out if you have any dealings with them. Not all estate agents are like this but for some reason the dealings I've had with Dexters have mostly been dishonest.

Maria · 13 December 2022

5/5

Trustpilot

Renting out for my parents with Dexters…

Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.

ILLIA · 3 November 2023

Agent replied · 10 June 2024

Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor has always been available to us…

Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼

Hajer · 9 October 2023

Agent replied · 10 June 2024

Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Letting agent

We have recently switched to this agent to rent out our property in central London. Their communication, efficiency and attention to detail are fantastic. They give us confidence that every aspect is being attended to. Highly recommend.

Customer · 27 October 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Completely Incompetent

Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…

Alex · 18 November 2023

Agent replied · 10 June 2024

Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The real estate agent who showed me around (Charlie) was kind, courteous, and informative. Very helpful in my property search!

Adrianna · 23 September 2024

Agent replied · 23 October 2024

Dear Adrianna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great help from Neil Plit!

Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!

Addie · 17 July 2024

Agent replied · 23 August 2024

Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service as always

I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond

Systems · 14 November 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First Time As a Tenant

This was my first time as a tenant in London and it was easy with Dexter. Whenever I have an issue, they are ready to solve it. Thanks here to Petros ,North Property Management Team !

Merve · 14 November 2023

Agent replied · 10 June 2024

Dear Merve, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We’ve been with Dexter for the past few…

We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again

Urszula · 23 October 2024

5/5

Trustpilot

Dexters North and Petros Review

Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.

Daniel · 10 November 2023

Agent replied · 10 June 2024

Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Petros!

I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.

Siobhan · 29 April 2024

Agent replied · 10 June 2024

Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Excellent customer service drom Donalina

I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.

Laura · 8 November 2023

Agent replied · 10 June 2024

Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

excellent service Alex and Kamen were really great to deal with comparing to other agencies no comparison 10/10

Amer · 13 June 2018

Agent replied · 12 June 2024

Dear Amer, Thank you very much for your great review regarding our Shoreditch Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

While looking for a flat in London we were lucky to meet Max who perfectly helped us through the process ! Thanks !

GRYNBLAT · 27 July 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Max will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great Experience!

We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)

Cecilia · 17 August 2023

Agent replied · 10 June 2024

Dear Cecilia, Thank you for your kind comments regarding the team. We really appreciate you taking the time to leave a 5* review and wish you all the best in your new flat. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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