Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen I met Sarah walking in Hoxton, I knew she was the one.....To sell my property. A few months later I instructed her to sell it and it was under offer within days. Sarah made the whole process easy and hassle free.
Jonathan · 13 September 2023
Agent replied · 11 June 2024
Dear Jonathan, It’s great to hear that you have had a brilliant experience with Sarah. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a contractor, GSP Property Maintenance
As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.
Nadeesha · 31 October 2023
Agent replied · 10 June 2024
Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFound my dream home with these guys - Tom in particular was invaluable at getting the transaction over the line. Would thoroughly recommend!
Sam · 15 March 2026
Agent replied · 16 April 2026
Dear Sam, We really appreciate you taking the time to leave such lovely comments about Tom. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotA big thank you to Rai Gega, our Tenancy Manager
He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.
Loredana · 18 September 2026
★★★★★ 5/5
GoogleKatherine Williams has been extremely supportive throughout the renting process. She sorted everything out very efficiently and professionally. Would highly recommend.
Ken · 26 October 2024
Agent replied · 9 November 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe had a window in our flat…
We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.
Rose · 19 December 2025
★★★★★ 5/5
GoogleYasmin Jackson was lovely to work with. She was very professional and was great at finding new properties to look at. Highly recommend!
Victoria · 23 September 2024
Agent replied · 23 October 2024
Dear Yasmin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotJoe was really helpful throughout the…
Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.
David · 15 February 2024
Agent replied · 10 June 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha and team
We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.
MD · 24 October 2023
Agent replied · 10 June 2024
Dear MD, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotexcellent service
I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!
Sameeya · 15 November 2023
Agent replied · 10 June 2024
Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI wanted to thank Alex, the branch director, for helping us sort out a long-standing key problem. He was very hands on and kept us informed of any progress. When Royal Mail failed to deliver our key, Alex went the extra mile to arrange for it delivered by his staff to our home. Great service!
Linda · 10 June 2022
Agent replied · 11 June 2024
Dear Linda, Thank you for your review, and mentioning your experience with Alex in our Shoreditch office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSarah was fantastic throughout the whole letting process from viewing to taking possession of the property. She is incredible professional and lovely to deal with, and has a ‘no question is too small’ approach. She’s also very organised and made sure everything ran quickly and smoothly. Couldn’t recommend Sarah as a letting agent high enough!
Stine-Lise · 10 June 2022
Agent replied · 11 June 2024
Dear Stine-Lise, Thank you for your review, and mentioning your experience with Sarah in our Shoreditch office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElla from Dexters
Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.
Steve · 20 May 2026
Agent replied · 6 June 2026
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleBailey and her team had been very helpful managing my tenancy, very proactive with dealing with issues and updating regularly on progress.
Toby · 2 October 2024
Agent replied · 23 October 2024
Dear Toby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 1/5
TrustpilotDisappointed !
Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!
Ff · 8 April 2024
Agent replied · 10 June 2024
Dear FF, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience working with Clay from Dexters to secure my apartment in London. He was professional, friendly, and helpful throughout the process. Clay took the time to answer all my questions, and made what can often be a stressful process feel seamless and straightforward. If you’re looking for an agent, I recommend reaching out to Clay. Thank you for all your help!
Tessa · 16 December 2024
Agent replied · 23 December 2024
Dear Tessa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe Team made it extremely easy to move…
The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.
Rohan · 16 May 2024
Agent replied · 10 June 2024
Dear Rohan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters helped us complete the sale of our property during a difficult time with Covid. They did what they said and were able to arrange positive viewings which led to a strong sale.
Andrew Nicholas was our consultant and he made the process run smoothly. He had great communication and helped us complete the sale in good time. Highly recommended.PositiveResponsiveness, Professionalism
Matthew · 10 June 2021
Agent replied · 11 June 2024
Dear Matthew, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shoreditch Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRachel in NW London responds quickly…
Rachel in NW London responds quickly and practically to any issues arising in managing my flat. She is available to tenant and landlord alike. She respects my interests while recognising that the property is the tenant's home. Thank you Rachel.
Sarah · 11 October 2023
Agent replied · 10 June 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI submitted an issue in my flat and…
I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.
Mohammad · 5 July 2024
Agent replied · 23 August 2024
Dear Mohammad, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotBAD EXPERIENCE WITH BUYING FLAT
Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID
AQ · 29 May 2024
Agent replied · 10 June 2024
Dear AQ, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have immense gratitude for Jadasa…
I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!
Alis · 30 October 2023
Agent replied · 10 June 2024
Dear Alis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleClay helped us find our first home in the UK, he was patient and so helpful. His communication was clear and timely!
Gunchi · 15 March 2026
Agent replied · 16 April 2026
Dear Gunchi, Thank you for taking the time to leave a wonderful 5 star Google review. Clay will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleDexters has been great at every step helping us find a suitable rental property, especially Jenade who has gone above and beyond to help us through all the steps. We couldn’t be happier using Dexters to guide us through our rental journey.
Sydney · 14 August 2023
Agent replied · 11 June 2024
Dear Sydney, It’s great to hear that you have had a brilliant experience with Jenade. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
