Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,610 reviews across 2 platforms

17 Broadway Market, London E8 4QJ, United Kingdom, E8 4QJ

Dexters's office in London, at 17 Broadway Market, is rated 4.4 out of 5 across 2,610 reviews on two platforms, including 678 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

678

Reviews on Google

This office

Trustpilot logo

1,932

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Professional service and all relevant information on the property provided. many thanks Sam OkojiePositiveProfessionalism

Javier · 12 June 2021

Agent replied · 11 June 2024

Dear Javier, Thank you for your review, and mentioning your experience with Sam in our Hackney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

Really easy to deal with. I'd highly recommend. Hicham was relaxed, friendly and informative.

Rob · 12 June 2021

Agent replied · 11 June 2024

Dear Rob, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

1/5

Trustpilot

Dumping

I keep getting leaflets, when my letterbox says no junk mail!! They have no respect!!! What a nasty company!!! I don't need their rubbish!!!F U for making me pick up your rubbish!!!

H · 24 April 2024

Agent replied · 10 June 2024

Dear HSB, I am sorry to read your 1* review. I am unable to locate you on our database. I have requested further information to be able to assist and look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very grateful to Petros and the team

Very grateful to Petros and the Dexters North Property Management team for their help and support in recent weeks, as we sought to renew our lease. They're very easy to engage with and always prepared to answer our questions promptly.

Anastasios · 31 October 2023

Agent replied · 10 June 2024

Dear Anastasios, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Decent property managers

Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.

Benjamin · 12 March 2024

Agent replied · 10 June 2024

Dear Benjamin, Thank you for leaving a 4* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika is delightful

I'm incredibly pleased with the service provided by Monika, one of the property managers. She has been consistently helpful and responsive. I couldn't ask for more.

Victor · 2 August 2024

Agent replied · 24 August 2024

Dear Victor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

i have known natasha from great eastern…

i have known natasha from great eastern street for many years and she has got me out of trouble many times. she has a knack of knowing who i am immediately and her finger is right on the button.peter schia

Peter · 19 October 2023

Agent replied · 10 June 2024

Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters is managing our property since 2015

Dexters is managing our property since the last 8 years. We are very happy with their work and service. Specially Connor Rowan, who is our current property manager, and he has been very supportive of our recent mutiple property issues.

Mailingakash · 18 October 2023

Agent replied · 10 June 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Had the please of working with Georgia

Had the pleasure of working with Georgia. She is very helpful and knowledgeable. She’s great to speak to and enthusiastic. I would definitely recommend.

Charlotte · 3 September 2024

Agent replied · 28 October 2024

Dear Charlotte, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

My heating was not functioning after…

My heating was not functioning after having been away for 1 month aboard. Emailed Dexters that evening and next day an engineer was sent over to fix the issue. Resolved the next day so cannot fault the service!

Catriona · 5 December 2023

Agent replied · 10 June 2024

Dear Catriona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A really good relationship

Continue to enjoy a really good relationship with the team including Jadasa Andjadiumi and Louis Botcher. They are there for every eventuality and work professionally and efficiently. Quick responses and they sort things out. Very approachable and nice people.

Liz · 9 November 2023

Agent replied · 10 June 2024

Dear Liz, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa and Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have had the pleasure to work with…

I have had the pleasure to work with Alistair Maclean and he has been amazing. Pro-active chasing the chain and always keeping all parties updated. Very good experience and would highly recommend. Agent who really looks after the client and makes the sale process smooth. Kind Regards Louise James

Louise · 26 January 2023

Agent replied · 10 June 2024

Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Customer Service

I have found Dexters to be very supportive if and when there is an issue with the property ( which is rare )....they responded quite promptly and made me feel at ease. The commuication is also consistent and excellent.Ibrahim

Hisham · 7 November 2023

Agent replied · 10 June 2024

Dear Hisham, Thank you for taking the time to leave a wonderful 5* Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Once we had decided to move agent this…

Once we had decided to move agents this was the best decision They had staff management meetings to discuss the best way forward with our property !! we had an offer after only two weeks with few offers ( after only two ) weeks very professional very courteous and kept us in the loop at all times

Paul · 15 February 2022

Agent replied · 10 June 2024

Dear Paul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Billy made sure we got our apartment quickly and efficiently. What a fella.

Jake · 12 June 2021

Agent replied · 11 June 2024

Dear Jake, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Tenancy

Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.

Juliet · 12 October 2023

Agent replied · 10 June 2024

Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Greg, Jordan and the rest of the lettings team are highly effective, motivated and smart people. I'm very happy as a landlord to be using them - they found me excellent tenants very quickly, and have continued to provide a friendly and professional service. I'd certainly recommend them to anyone. My tenants were also very happy and said they'd been much better treated than by their previous lettings agent...

Mark · 11 June 2018

Agent replied · 11 June 2024

Dear Mark, We appreciate you taking the time to submit your review regarding the service you received from our Hackney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Professional, Stress free

I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!

Sajeeva · 4 November 2023

Agent replied · 10 June 2024

Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters - a great team and an exemplary job

Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.

Patrick · 25 April 2023

Agent replied · 10 June 2024

Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service by Sagar Patel in the maintenance team

Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!

Harini · 23 April 2024

Agent replied · 10 June 2024

Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

Eunice managed understood my needs perfectly and managed to find my dream property within weeks. Eternally grateful for the amazing job she did for us and the extended Dexter's team. Would definitely use Dexter's again in the future!

Linn · 24 November 2023

Agent replied · 23 November 2024

Dear Linn, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Really professional and Poppy was very…

Really professional and Poppy was very kind and helpful! Highly recommend

Delina · 23 September 2021

Agent replied · 10 June 2024

Dear Delina, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters are fantastic. In particular, Jordan Welfare is an amazing agent. Extremely professional and very easy to work with.

Olivia · 11 June 2019

Agent replied · 11 June 2024

Dear Olivia, We appreciate you taking the time to submit your review regarding the service you received from our Hackney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Trustpilot

Not as I would have liked.

My rental went far from great. I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.

Cler · 24 January 2024

Agent replied · 10 June 2024

Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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