Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant team
Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.
Jennifer · 22 October 2023
Agent replied · 10 June 2024
Dear Jennifer, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOur big thank you to Natasha Bedenik…
Our big thank you to Natasha Bedenik and her team at Dexters for managing our property in the Docklands. Natasha had been looking after this property for many years while with previous agents before they were taken over by Dexters. Natasha has always shown herself to be knowledgeable, professional, and very helpful. She has always been prompt with her responses to any queries and in providing a fantastic service. I would highly recommend Natasha and Dexters to landlords and tenants alike.
Harmander · 19 October 2023
Agent replied · 10 June 2024
Dear Harmander, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRepair of Side Gate
During the repair process of a side gate, Idis Plaatjies at Dexter was very helpful in calling me to keeping me update throughout the whole process from start to finish. This included making sure I was happy with the finished replaces from repair contractor Mr Totman who did a brilliant job restoring the side gate and gave advice to maintain it. I will be happy to contact Dexter if there’s every a problem in the future and that’s the reason for 5 stars.
Patrick · 18 October 2023
Agent replied · 10 June 2024
Dear Patrick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRai was incredibly easy to deal with…
Rai was incredibly easy to deal with and made the process as simple for us as possible.
Jack · 6 October 2026
★★★★★ 5/5
TrustpilotDanilo - 5 stars for you!
The performance of any company is defined by the performance of their employees. I didn't have great experience with Dexters to be honest initially. But since Danilo has become the property manager, everything is super smooth. Danilo is extremely professional, polite and considerate towards tenant's needs. So prompt in responding to emails and not missing any point. His communications skills are great plus he is easily approchable. He makes sure that your issues/questions are resolved and follows up on it. He is honestly the best broker I have ever dealt with. Dexters need to re-examine their staff and need to hire more leads like Danilo in order to stand out in the market. Excellency at the peak, thank you!
Swati · 13 October 2023
Agent replied · 10 June 2024
Dear Swati, Thank you for taking the time to leave a wonderful 5 star Google review. Danilo will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSOOO Impressed
The management of my flat was recently taken over by Dexters. I have been so impressed! Rachel Deacon-Holmes is my property manager and she has exceeded my expectations. My flat had not been properly managed previously and she had to quickly sort out some serious water damage. There have been a lot of other issues and both Rachel and Tom Bussman have been absolutely superb in assisting me in dealing with some overwhelming refurb works in order to bring my flat up to a particular standard. They have both responded promptly and given me honest advice in terms of getting and making the most of my flat. They have both been handed a tricky situation to sort out and they are doing it professionally and responsibly. for now it is still in the process of being done. I cannot thank them and Dexters enough as I could not manage it myself!!! Thank you Rachel and Tom! Rosannna
Rosanna · 13 October 2023
Agent replied · 10 June 2024
Dear Rosanna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is a Joy to deal with
Jessica-Joy has recently taken over coordination for my tenancy. I noticed a number of items in my rental either broken or malfunctioning because of aged appliances or routine wear and tear related breakdown.Jessica promptly arranged a site visit and verified details herself and wrote a comprehensive report to the landlord, which has resulted in the landlord successfully agreeing to fix a number of items on this list. Jessica was professional, organized, friendly in demeanour, and clear in her communication both with me and with the landlord.
Amol · 11 October 2023
Agent replied · 10 June 2024
Dear Amol, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Amber Bowers, and I couldn't be happier with the experience. From the moment I reached out, her professionalism and warm personality shone through. She not only addressed my concerns but went above and beyond to ensure I felt heard and understood.Amber's expertise in her field is truly impressive. She guided me through a complex process with ease, explaining each step in a way that made me feel confident in the decisions we were making. Her attention to detail and dedication to delivering results were evident throughout our interactions.What sets Amber apart is her genuine care for her clients. She took the time to get to know me and my specific needs, making the entire experience not just productive but also enjoyable. It's rare to find someone who combines competence with such a personable approach.I wholeheartedly recommend Amber Bowers to anyone seeking assistance in her area of expertise. She's not just a professional you can trust, but also a delightful person to work with. Thank you, Amber, for making what could have been a stressful process so smooth and pleasant!
JS · 9 October 2023
Agent replied · 10 June 2024
Dear JS Happy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amber, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNyshaea was amazing at helping us find our dream flat and was so knowledgeable. Would definitely recommend!
Lucy · 15 February 2026
Agent replied · 16 April 2026
Dear Lucy, Thank you for taking the time to leave a lovely review regarding Nyshaea. Kind regards, Asma
★★★★★ 5/5
TrustpilotGeorge and Verity
George and Verity, from branch in London well deserve a 5-star award. As a buyer from overseas, they provided us a lot of information and assistance which made our purchase as smooth as possible, In particular George, he’s quick in response and advise us on time. Even after the deal, George is also responsive and devoted to assist on our enquiries such as applying electricity, water supply etc.I would like to give George more credits. As a buyer from overseas, we have a lot of questions for him after we have moved in the apartment . George has been so dedicated to follow up and advised me without delay and with good advices. Thank you very much George
Polly · 29 September 2023
Agent replied · 10 June 2024
Dear Polly, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George and Vedrity. We hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGrace has been incredibly helpful throughout my home-buying journey. She took the time to show me a variety of properties and made sure I had all the information I needed to feel confident in my decision. Her patience and support were invaluable, and I truly appreciate her effort in helping me find the perfect home. Highly recommend!
Victoria · 2 December 2024
Agent replied · 9 December 2024
Dear Victoria, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
TrustpilotMalachi was excellent at helping to…
Malachi was excellent at helping to handle a payment which tenant was responsible for. Thank you!
Enkay · 6 October 2026
★★★★★ 5/5
TrustpilotSpecial thanks to Sophie
Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie
James · 6 October 2026
★★★★★ 5/5
TrustpilotOutstanding Service
My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's
Charlene · 7 May 2024
Agent replied · 10 June 2024
Dear Charlene, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Vanessa at Acton Dexters
I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.
Catherine · 5 January 2024
Agent replied · 10 June 2024
Dear Catherine, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with dexters property team.
It has been wonderful experience with Dexters in our house hunting journey in London.Our thanks to Manager Corrin Hall, who helped us understand what was happening at every step of the transaction in our renting process. I would also like to make special mention of Mr. Steven, our property manager, for making us familiar with property and going through each and every of our query. Appreciate your help and looking forward to making this stay memorable.
Deepa · 13 December 2023
Agent replied · 10 June 2024
Dear Deepa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Dexter’s have been our letting agents for several years. They combine efficient personal service with consummate professionalism, and have never let us down. In particular, Charlotte has been totally reliable with accounts; but Cerrone in property management is superb. Combining patience, perseverance, efficiency and communication skills, I cannot commend him enough. Thank you all.
Anne · 23 December 2025
★★★★★ 5/5
TrustpilotAlways ask for Nadia, she’s a star.
Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.
Hamza · 25 August 2023
Agent replied · 10 June 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Nadia has achieved this for you. Thank you for taking the time to leave a wonderful review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWaste of Time
I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.
Kcky · 14 September 2024
Agent replied · 28 October 2024
Dear Kcky, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotI have been renting with Dexter for…
I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.
Irene · 23 July 2024
Agent replied · 24 August 2024
Dear Irene, It’s great to hear that you have had a brilliant experience with our property management team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma,
★★★★★ 5/5
TrustpilotTeam member Donalina Gargrupe has been…
Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !
Chloe · 19 December 2023
Agent replied · 10 June 2024
Dear Chloe, Thank you for leaving a Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotWOW I can't tell you how good Andrew…
WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!
Brenda · 19 April 2024
Agent replied · 10 June 2024
Dear Brenda, Thank you for taking the time to leave a lovely review regarding Andrew. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThanks Dexters team for finding us an amazing new home! and special thanks to Erjon! He has been extremely supportive and very responsive during our move in to a new place! He has been professional throughout the process and super helpful from putting an offer down all the way through to signing off! I can’t thank him enough for making the process really quick and easy! He went above and beyond by providing another viewing to me in order to take measurements etc too. thanks Erjon!
Aamir · 14 August 2023
Agent replied · 11 June 2024
Dear Aamir, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Filipe and his team for the exceptional service that they have provided in selling my home . The standard of service I have received has been second to none. I would highly recommend Dexters if you are planning to sell your home, in my view they are the most professional and highly knowledgeable in their field of work. Filipe has always kept in touch and reassured me and kept me informed throughout the process and cannot thank him enough for the professionalism, dedication and passion expressed in selling my home . Thank you so so much !!.
Fatima
Fatima · 14 August 2023
Agent replied · 11 June 2024
Dear Fatima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. The Hackney team will be so pleased to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
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