Trusted Agent profile · London
★★★★★
2,609 reviews across 2 platforms
17 Broadway Market, London E8 4QJ, United Kingdom, E8 4QJ
Dexters's office in London, at 17 Broadway Market, is rated 4.4 out of 5 across 2,609 reviews on two platforms, including 678 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Team made it extremely easy to move…
The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.
Dear Rohan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI submitted an issue in my flat and…
I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.
Dear Mohammad, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotBAD EXPERIENCE WITH BUYING FLAT
Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID
Dear AQ, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI have immense gratitude for Jadasa…
I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!
Dear Alis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMo was brilliant - he couldn’t have been more responsive and helpful. He made the whole process (from the viewing to the signing process) smooth and enjoyable - would recommend to anyone! Thank you Mo! :)
Dear Mo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mo. Please do not hesitate to contact us again. Kind regards, Asma
5/5
TrustpilotAlistair Maclean was a pleasure too…
Alistair Maclean was a pleasure too work with form a conveyancers point of view - willing to help but also willing to let us do our work and keep the parties happy and informed.
Dear DB, Thank you for taking the time to leave a lovely review regarding Alistair. Kind regards, Asma, Customer Relations Team
2/5
TrustpilotTook 10 months not to sell my flat
Dexters tried to sell a flat for me. The branch manager won my business by proposing a high valuation which in the end turned out to be unrealistic. However, I then received an offer quickly and accepted it. Then, in spite of my doubts about the buyer and several conversations with the guy at Dexters who was supposed to chase the buyer, 6 months later the buyer pulled out. Dexters put the flat back on the market and claimed to have found buyers who turned out to be false leads. After 10 months I gave up and used another, more realistic agent who isn't with a large chain of pushy salespeople. He gave good advice about pricing (and then about reducing the price), got an offer and has now taken the sale to completion. This positive experience has made me realise what a mistake it was to use Dexters in the first place.
Dear Philip, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent Service. Many Thanks to Mia
I assume everybody knows how difficult to rent a flat in the Uk for a first time…However I would say many thanks to Mia for making this happened for me. She’s been there anytime I need a help. She even answered my silly questions, guided me and helped me to get a beautiful flat. Many thanks.Kerem
Dear Kerem, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were really impressed by Dexters in our search for a rental. Natasha was competent, professional and friendly, and helped us find a suitable apartment quickly in a competitive market. We would recommend both Dexters and Natasha - thank you for all your help!
Dear I Wong, Thank you for your kind comments regarding the Hackney team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleZilan has been utterly brilliant in helping me with my viewings, to make an offer and navigating the entire buying process. SHe came up with great ideas and made things feel exciting and seamless. Thank you so much.
5/5
TrustpilotVictoria Nugent has been a great help
Victoria Nugent has been a great help throughout my move out process and further assistance on making this much more smoother. Thank you very much for all your support and constant updates for each stages.Wish you best luck!Kind regards,Nikhil.
Dear Nikhil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Assistance from Mohammed Amin
I've been trying to get some work arranged in my property for several months without much success. However, Mohammed Amin was a great help and stepped in to get the access arranged as quickly as possible. Thanks Mohammed!
Dear Mathew, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team.
5/5
TrustpilotBest letting agents
Their service is second to non . They are prompt and quick to resolve issues. Many thanks to Lorraine in the maintenance team kingston. Fantastic and hardworking lady
Dear Henry, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Customer Relations Team
5/5
GoogleJoe Read did an absolutely amazing job at renting our house. Speed was superb and tenants are great, just a super polished and efficient process start to finish. Thank you again!
Dear Oliver, Thank you for your kind comments regarding the Hackney team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleI never normally write reviews, but I had to on this occasion. I've moved a few times since living in London and I have to say Joe is the best estate agent I've ever dealt with, he was super patience and went above and beyond to find me the right place. His communication between me and landlord when finalising everything was excellent. Thanks Joe.
Dear Aaron, Thank you very much for your great review regarding our Hackney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a fantastic experience working with Mo Abdirahman who gave lots of advice and made the letting process so smooth.
Dear Luis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
1/5
TrustpilotNot reliable service
The property management team responded very slowly, no updates and very little progress is made. Issues are dragging on and takes forever to be solved.When we first moved in our balcony lock was broken and it took in total 5 months to solved. The property was also very dirty and bugs were found.We were also left without hot water for 2 weeks which could have been solved much quicker if the team is more responsible.They takes a lot of time to get things solved even though they always promised to do it asap. We dont find the service reliable at all.
Dear Tra Nguet Tran, Thank you for providing further information, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAlistair was amazing
Alistair was amazing. Helped our client to achieve objectives of a quick sale and reassured both parties. An estate agent who genuinely cares.
Dear Salina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI’ve had my fair share of dealings with estate agents, and my experience with Hicham has felt worlds apart from the others. He’s responsive, attentive and you feel like he’s genuinely trying to get the best for you - the complete opposite to how I usually feel! Couldn’t recommend Hicham and dexters enough!
Dear Iona. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDexters recently rented a property to myself and friend. Our estate agent was Cameron Stewart, who did the most amazing job! He took so much of his personal time to assist us with viewings and constantly updating with the communication from the landlord. It made our experience so pleasant! Thanks Cameron and Dexters!
Dear Francesca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWaste of time
All properties I've viewed in London with Dexters were terrible deals.
Dear Maxim , I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you and have your details removed. Kind regards, Asma, Customer Relations
5/5
TrustpilotExcellent Service …
I would like to thanks Dona for her impressive speed and response in assisting me, awesome to have someone pleasant to deal with , thank you again
Dear Shelia, We really appreciate you taking the time to leave such lovely comments about Dona. They will be so pleased to read your 5-star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDonalina Gargrupe: excellent property mangement
Donalina has been exceptionally professional and helpful in getting quotes for improvement works on my property, as well as organising the jobs in an efficient way with excellent communications throughout. Many thanks for the great service!
Dear Adam, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlways a 5 star service
Always a 5 star service. We use Dexters for all our residential properties. Nothing is too much trouble for them and they are always prompt and efficient. A big thank you to Louis and the team.
Dear Vicky, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
