Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you
I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.
Lee · 9 November 2023
Agent replied · 10 June 2024
Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotArchive and Ryan were very professional…
Archive and Ryan were very professional in keeping us informed of properties appropriate for us.
Sasha · 18 November 2024
★★★★★ 5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Jose · 27 July 2024
Agent replied · 24 August 2024
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 10 June 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 10 June 2024
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Jasmine for finding a range…
Thanks to Jasmine for finding a range of properties to look at as we begin our search. Really appreciated her honest and up front approach.
Nicola · 12 May 2021
Agent replied · 22 November 2024
Dear Nicola, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service and Professionalism.
Amazing service, the professionalism I was dealt with was A1. Highly recommended Hasan and his team. Thank you for a stress free service.
Jason · 16 September 2021
Agent replied · 10 June 2024
Dear Jason, thank you for your 5* Trustpilot. We are pleased that your experience with Hasan was enjoyable and wish you the best of luck going forward. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMeron was great to talk with she knew…
Meron was great to talk with she knew all about the market and was very helpful Answering all my questions highly recommended her
Jesse · 15 September 2021
Agent replied · 10 June 2024
Dear Jesse, It’s great to hear that you have had a brilliant experience with Meron. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Bobbie · 16 July 2024
Agent replied · 24 August 2024
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid at all costs!
Avoid at all costs!They are very unprofessional and disrespectful! They are not helpful at all and keep on dragging every request you may have! The staff is rude and not to be trusted! I had the worst rental experience ever and I wouldn’t recommend them!
Tomas · 29 February 2024
Agent replied · 10 June 2024
Dear Tomas, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe was helpful and…
Donalina Gargrupe was helpful and friendly in renewing my tenant's contract.
Elizabeth · 17 February 2023
Agent replied · 10 June 2024
Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad an amazing experience working with Annie, she was determined to get me the sale and I felt really confident working with her with my first ever property purchase! Would highly recommend!
Rose · 15 October 2024
Agent replied · 22 October 2024
Dear Rose, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 1/5
TrustpilotBuying a property being sold via…
Buying a property being sold via Dexters was one of the worst experiences of my life. They failed to determine that the property they were selling had a Japanese knotweed issue costing us time and money. We were constantly harassed for updates even after we had given them, then threatened with the seller choosing another bidder. I will never go near this Estate Agent again.
Amanda · 27 June 2022
Agent replied · 10 June 2024
Dear Amanda, I am sorry that your experience with us was not as we would have expected. I have passed your comments on to the Office and someone shall be in touch with you shortly. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery responsive and great service
Very responsive and great service. Jaden Alie was particularly helpful throughout the whole process of finding a property to rent. Would recommend.
Luke · 24 September 2021
Agent replied · 10 June 2024
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMyra has looked after our rented flat…
Myra has looked after our rented flat in SE london for 8 years at Dexters and before that at the company they took over. She and the team have always done an amazing job both with us and the tenants in the flat. I would heartedly recommend them to anyone.
Stephen · 27 October 2023
Agent replied · 10 June 2024
Dear Stephen Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood customer service
Monika and Dominic, they have Good customer service. When reporting any problem they respond promptly promising to address the problem. And making a follow up giving you updates each and everytime until it is resolved.
Eswatini · 20 August 2024
Agent replied · 24 August 2024
Dear Eswatini, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa Andjadiumi, helped with all the necessary requirements to get our deposit back and handle this situation in a great professional matter, im very glad dexters has someone like her that brings a lot of potential and adds a lot of value to their teams thanks so much.
Leopoldo · 4 December 2023
Agent replied · 10 June 2024
Dear Leopoldo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic
Manon Dechy was excellent in helping us through the process of purchasing a property. Thank you!
Will · 30 June 2022
Agent replied · 10 June 2024
Dear Will, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
Very impressed with Dexters and in particular Felix. Thank you for all your help - would highly recommend using Dexters for a sale.
Rosa · 19 May 2021
Agent replied · 22 November 2024
Dear Rosa, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotVery satisfied in overall with the…
Very satisfied in overall with the supervision of our property by Petros Giorganios, whenever there’s a repair to be made or any issues with the property, he makes us feel valuable and looked after.Recommend Dexters as an agency to be renting with
Natalia · 2 April 2024
Agent replied · 10 June 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIzaaz from Dexter's is a fantastic agent, always going the extra mile. Answering all questions, no matter what time of day, and at the same time always being polite and friendly. Great service for first time buyers who are new to the confusing processes of buying property.
Oliver · 14 December 2023
Agent replied · 11 June 2024
Dear Oliver, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel
Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend
Lilian · 14 July 2023
Agent replied · 10 June 2024
Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service
Amazing service, they where very helpful and efficient trough out the entire rental process.Special thanks to Samson and the whole team.
Andrin · 17 September 2021
Agent replied · 10 June 2024
Dear Andrin, thank you for your 5* review. We are thrilled to read that you had a great experience with Samson and the team. We wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to record my gratitude to Mrs. Ana Ferreira
I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!
Marcos · 25 October 2023
Agent replied · 10 June 2024
Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
