Trusted Agent profile · London
★★★★★
2,603 reviews across 2 platforms
5A Sandys Row, London, E1 7HW
Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,603 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThese guys were incredibly helpful when…
These guys were incredibly helpful when I was looking for some advice
Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleVery professional team. Any issues with the flat dealt with promptly. From a tenant's perspective, would definitely recommend them.
Dear Craig, Thank you very much for your great review regarding our City Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWorst property manager in London
Worst property manager in London. To be avoided.
Dear Thibaut, I am sorry to read your comments regarding your experience with Dexters and have brought this to the attention of the Director of Property Management to review. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery response and helpful service. Samuel Aldred in particular has been a true headache-saver. High recommend!
Dear Angela, We are delighted to read that our City Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotExcellent job West Hampsted branch…
Excellent job West Hampsted branch (Felix)
Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleWas a good experience dealing with Christopher, efficient and prompt and provided good guidance
Dear Sailesh, Having read your review, we would like thank you for your feedback about our City Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleChristopher Dowds has provided me with a first class letting service with great market insight and always willing to help and advise when needed. He works well in securing a good relationship between tenants and landlords and understands the importance of maintaining long term working relationships.
5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
5/5
TrustpilotIncredible help
Incredible help, never been happier
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGreat, good communication and low stressPositiveProfessionalism
Dear TurkTau, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery professional throughout the process, have always found very good tenants for my property.
Dear Anu and San, Thank you for taking the time to write a review about our City Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
5/5
GoogleGreat service from agents and staff, in special Chris Dowds the director.
Dear Silver Plus, Having read your review, we would like thank you for your feedback about our City Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAmazing service. George Taylor and Sam Aldred are great professionals. I definitely recommend.
Dear Kleber, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
4/5
TrustpilotAll good
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Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGot help from Mads. He was really concerned about my needs and helped me find the perfect apartment. I would recommend everyone to get in touch with Mads Rasmussen - I’m sure that he can help you just as he has helped me!!
5/5
GoogleAmazing service - ☺️PositiveQuality
Dear Charlotte, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Louise Smith Customer Relations Team
5/5
GoogleWe had an amazing experience with Abigail Clarke
Dear Elena, Thank you for your great review! I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
5/5
GoogleI was in contact with Mads Damborg who showed me the apartment I wanted to get really fast and was really involved in my apartment search! I definitely recommend this agency, they are reliable and fast!
5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
