Trusted Agent profile · London
★★★★★
759 reviews across 2 platforms
164 King Street, London, W6 0QU
Part of Dexters, see every office.
Dexters's office in London, at 164 King Street, is rated 4.9 out of 5 across 759 reviews on two platforms, including 758 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe have had a great experience with Hannah, Sian & the rest of the sales team. They have a positive, can do attitude & have been a pleasure to work with!
Dear Stephanie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GooglePaul Biris from Hammersmith office is a very efficient agent who well understands your concerns and requirements and is always willing to go extra mile to help. It has been a very nice and smooth experience of getting my first home in London through Paul. Wishing Paul and Dexters the best wishes and very good luck.
Dear Riasen, Having read your review, we would like thank you for your feedback about our Hammersmith Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI have received the best help by Daniella , she helped me find a place quickly and very stress free. Very willing to help with all my needs at any time in trying to find what I needed.
Dear Ella, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent experience with Dexter's, their responses to messages were always speedy and informed and they couldn't have made the rental process any easier. Our contact Gina gave the best customer service and I would like to personally thank her for all of her help.PositiveResponsiveness, Professionalism
Dear Tom. Thank you for your 5* Google for the team in Hammersmith. We are so pleased to read your review and hope we can assist you in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleExcellent service with an excellent agent! Would definitely recommend
5/5
GoogleDexters have been excellent. After a few false starts selling our property they were super patient, stuck with us and on the 3rd time lucky, sold it at the first viewing. Always helpful, very responsive, great communication. Can't recommend enough.
Dear Lavina, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters at Hammersmith have taken care of my lettings for the past 12 months or so. They operate a seamless process from finding a new tenant to managing any issues that may arise through the tenancy period. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleEllie’s been really helpful and easy to deal with throughout the process. She’s kept everything clear and stress-free from start to finish - highly recommend.
5/5
GoogleDexters was extremely helpful in helping us find the perfect property. Our agent, Manny, was great at answering every question we had as first time renters, and gave us very professional and honest advice throughout! We are very happy with the property and the friendly service we received from Manny and Dexters.
Dear Nanami, I was delighted to read the comments in relation to our Hammersmith office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleRecently used dexters to look for a new place to rent and my man Daniel working here done a great job in locating a great place for me and my partner. Stayed in contact and updated me all the way through the process and sorted out all necessary documents. This guy deserves a payrise!
Dear Quay, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI had a wonderful experience working with Alice on the purchase of my new home. With it being my first time, Alice helped with all aspects from solicitors to mortgage advisors which really made the whole experience a breeze. I look forward to working with Alice and Dexters again in the future.
Dear Alastair. I was delighted to read the comments in relation to our Hamemrsmith office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleBella Lopez in rentals has been most helpful and professional in helping me find a place to rent. She listens to my requirements and applies that to properties she thinks may suit me. It’s not often you find an agent like her.
Dear Jyoti, It’s great to hear that you have had a brilliant experience with our Hammersmith office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRecently used dexters to look for a new place to rent and my man Daniel working here done a great job in locating a great place for me and my partner. Stayed in contact and updated me all the way through the process and sorted out all necessary documents. This guy deserves a payrise!
Dear Quay, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleAvni especially helpful and prompt in dealing with everything. Sian also great. Only problem was originally valued at £300,000 butold for £159,000. Excellent service a pleasure to do business with dexters
Dear Nettie, Thank you for taking the time to leave a 4 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDelightful team at the Hammersmith branch with Hannah pulling out all the stops to get my property sold. Fantastic communication and an open honest approach that was a breath of fresh air.
Dear Felix, Thank you for leaving a lovely 5* review, Hannah will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations
5/5
GoogleI had a very good experience with the Dexters sales team, Sian showed me around few properties and was very helpful. Overall I recommend getting in touch with dexters to start your property search.
Dear Dilara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSian and Avni have been a great support with the sale of my flat, going out of their way to ensure a smooth and successful process for all involved.PositiveResponsiveness, Quality, Professionalism, Value
Dear Georgina. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery impressed with the service provided by Dexter's (Christian and Daniella in particular) when finding a place to rent. It's been a smooth process from start to finish, to ensure that we feel comfortable in our new home.
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters worked as our property manager for years and did a great job, so when it came time to sell our flat, we knew we wanted them to do it for us. They did a great job, had great communication and got the job done well, even in post-COVID 2020. Would recommend.
Dear Erin, Thank you for taking the time to leave your great review. We are delighted to read that we have achieved our aim of delivering a five star service. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleManny has provided exceptional service and helped us execute a tenancy within a short time frame. She went the extra mile to ensure she met our expectations and provided solutions when things were not possible. Extremely grateful for the speedy service.
Dear Zanub, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent communication and detail from Dexter team. Sold flat extremely quickly and were very diligent with work. Would recommend with complete and utter assurance.
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAvni & Matthew are just brilliant. Best team working towards a prompt completion. Thank you so much for all your hard work - keep up the team spirit it works wonders!
Dear Tim & Elya, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThey provided such great service very pleased!
Dear Mia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleVery professional people. I've found the perfect one bedroom apartment thanks to this agency. I have been through the whole search and process with Paul Biris, a great person and very kind. He took care of us, focusing on our needs and helping us. I would totally reccomend him and Dexters agency. THANK YOU
Dear Federico, Thank you for taking the time to write a review about the great service you received from our Hammersmith Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
