Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleAlways very helpful and sought to process our deposit refund quickly and efficiently. Special mention goes to Charlotte Kennedy for all her help!
Sam · 29 July 2019
Agent replied
Dear Sam, Thank you very much for your great review regarding our Clapham South Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleGreat people to do business with Professional , helpful, understanding , market aware and realistic.PositiveProfessionalism
Peter · 26 August 2021
Agent replied
Dear Peter, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAutumn has made renting a place very simple. Great help and friendly service!PositiveResponsiveness, Professionalism
Dexter · 21 June 2021
Agent replied · 20 June 2024
Dear Dexter, It’s great to hear that you have had a brilliant experience with Autumn and our Clapham South office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleGreat experience with Autumn at Dexters. Very professional, friendly and helpful in our search!PositiveProfessionalism
Vicki · 21 June 2021
Agent replied · 20 June 2024
Dear Vicki, Thank you for your kind words regarding our Clapham South office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience and service from Leo Monteiro - thanks for being so prompt and professional with our query.
Jessica · 29 July 2019
Agent replied
Dear Jessica, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe were delighted to meet Tisanna. Thank you for your professional and friendly service.
Darshana · 20 November 2020
Agent replied
Dear Darshana, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Autumn. Really helpful with arranging viewings. Honest and not too pushy.
Rohan · 28 October 2020
Agent replied
Dear Rohan, We really appreciate you taking the time to leave a five star review regarding your experience with Autumn in our Clapham South office. I will pass on your comments to the team who will be thrilled to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience here, and found the perfect rental flat... :) Would recommend to family/friends!
Ting · 29 July 2019
Agent replied
Dear Ting Ting, We are delighted to read that our Clapham South Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe received great service from Tianna Josephs-AtwellPositiveResponsiveness, Quality, Professionalism, Value
Dom · 21 June 2021
Agent replied · 20 June 2024
Dear Dom, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWonderful service from Dan, very helpful and quick to answer any questions throughout the whole process.
Richard · 29 July 2019
Agent replied
Dear Richard, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleShayla and Alfie very helpful into he search for a place to rent, and always friendly.
Robert · 29 July 2019
Agent replied
Dear Robert, I am writing to say thank you for your kind comments about the service you received from our Clapham South Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleLeo Monteiro and the Clapham South team manage my property very efficiently and make lettings easy.
Stephen · 29 July 2019
Agent replied
Dear Stephen, Thank you for your review regarding your experience with our Clapham South Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAlfie helped me through my last two property searches and was a star both times!
Rachel · 29 July 2019
Agent replied
Dear Rachel, Thank you for your review regarding your experience with our Clapham South Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleFantastic Team, Alfie and Julian deserve a special mention, nothing too much trouble.
A · 26 March 2020
Agent replied
Thank you very much for your great review regarding our Clapham South Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic Team, Alfie and Julian deserve a special mention, nothing too much trouble.
S · 31 July 2019
Agent replied · 30 July 2023
Thank you very much for your great review regarding our Clapham South Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Liz.
PatrickPositiveQuality, Professionalism
Head · 21 June 2021
Agent replied · 20 June 2024
Dear Patrick, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGood service - very happy with our Property Manager Charlotte Kennedy.
Chris · 29 July 2019
Agent replied
Dear Chris, Having read your review, we would like thank you for your feedback about our Clapham South Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Leo Monteiro, who is very thorough and efficient.
Colin · 29 July 2019
Agent replied
Dear Colin, Having read your review, we would like thank you for your feedback about our Clapham South Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGood prompt service with good responsive team
Giles · 30 July 2020
Agent replied · 30 July 2023
Dear Giles, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Liz.
Patrick
Patrick · 10 December 2020
Agent replied
Dear Patrick, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGood prompt service with good responsive team
A · 26 March 2020
Agent replied
Dear Giles, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat to deal with. Would heavily recommend!
James · 29 July 2019
Agent replied
Dear James, I am writing to say thank you for your kind comments about the service you received from our Clapham South Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAmazing service from Alfie Brown! 5*
Charlie · 29 July 2019
Agent replied
Dear Charlie, We are delighted to read that our Clapham South Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleCharlotte Kennedy: Very friendly and attentive
Helena · 29 July 2019
Agent replied
Dear Helena, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.