Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

855 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

855

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

As a professional landlord I've worked with many agents and in my opinion Dexters are the best. They know the market and develop an effective sales strategy and stay on top of it. I have no hesitation in recommending Dexters.

John · 29 July 2019

Agent replied

Dear John, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Everyone at Dexters has been extremely helpful. Both Alex and Mel have made the move a very simple transition for us and made sure we are well informed. Would recommend to anyone looking to let a property in the area!

Molly · 29 July 2019

Agent replied

Dear Molly, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I received brilliant service from Narayan, who went out of his way to make the rental process as quick and easy as possible.

Darya · 4 December 2022

Agent replied · 30 September 2023

Dear Darya, thank you very much for the kind comments you have posted for Narayan. We really appreciate you taking the time to do this and would like to wish you all the best in your new home. Kind regards, Asma Chughtai - Customer Relations Team

5/5

Google

The guys in Chiswick were amazing! Great service and really professional throughout the process. I would highly recommend Dexters over any other agent!

Jonny · 29 July 2019

5/5

Google

I would highly recommend Dexters, very professional and helpful. Made a stressful experience alot easier. John and George worked hard on behalf.

Donna · 4 December 2022

Agent replied · 30 September 2023

Dear Donna, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

What a great experience! Narayan handled my rental enquiry super efficiently & within 48hrs I had the house I wanted! Highly recommended

The · 4 December 2022

Agent replied · 30 September 2023

Thank you very much for your great comments and know that Narayan will be really thrilled you have left these for him. Many thanks again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

George of Dexters did a very good job of follow up of the conveyancing and all matters relating to the sale. Thank you

Wayil · 30 September 2022

Agent replied · 30 September 2023

Dear Wayil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters team acted in the most professional manner, helping me to rent a property. Their letting agent Manu, was one of the most reliable persons I came across in past 15 years of renting in London. Thank you.

Razvan · 29 July 2019

Agent replied

Dear Razvan, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great experiencing of working with letting team, in particular Ginevra who has always responded with professional courtesy attentiveness

Fatima · 4 December 2020

5/5

Google

Ginevra helped me find a tenant quickly despite the COVID lockdown reducing the number of potential tenants. She was always very professional in her approach. I’d definitely use Dexters again.

Linda · 30 September 2021

Agent replied

Dear Linda, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Arek has done a very good job findig our new accomodation for renting. The paperworks went wery smoothly, and he was very flexible and polite during the whole process. I would highly recommend his service to anyone.

Kíra · 10 December 2019

Agent replied

Dear Kíra, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Looking for a property in Chiswick through Dexter, which offers a number of quality choices for us. The guy Akshay who showed us around is very helpful and has given us lots of useful advice. Definitely recommend!

Shlee · 19 November 2019

Agent replied

Dear Shlee, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

Bad communication and shady dealings. Did not meet expectations and terms.

Isaac · 23 September 2023

Agent replied · 30 September 2023

Dear Isaac, Thank you for your feedback, we’re sorry to hear your experience wasn’t as we would have expected it to be. All feedback is very important to us and we appreciate you bringing this to our attention. We would like to look into this matter further, if you could kindly contact me at customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I want to thank the team at Dexters for selling my house in these difficult times and circumstances. They were very professional and I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Allan · 20 June 2021

Agent replied · 19 June 2024

Dear Allan, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

It has been a pleasure working with George Steer in order to get a completion over the line. He was very professional and helpful at all stages of the transaction. - Streathers Solicitors

Catriona · 24 December 2020

Agent replied

Dear Catriona, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Staff are really helpful and always on the end of the phone (in particular George and Toby). Very friendly and professional.

Rachel · 29 July 2019

4/5

Google

Generally a very professional service. When I have an issue or query I can rely on Dexters to deal with it quite swiftly from their end. Staff are always courteous and friendly and easy to deal with.

Emma · 29 July 2019

Agent replied

Dear Emma, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I had a pleasant phone call with sami, he stayed with me for a long while and was professional the whole time.

Zee · 18 October 2024

5/5

Google

Great service, very easy process, and kind staff (including Shahida who was a great help throughout).

Joshua · 3 April 2023

Agent replied · 30 September 2023

Dear Joshua, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently rented thought Dexters and had an amazing smooth experience. All paperwork completed within 4days which made it stress free. I have referred my friends who are also looking in Chiswick. Thanks again Sacha Monrose

Aleisha · 29 July 2019

Agent replied

Dear Aleisha, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fantastic pro-active service from Toby and James in the Chiswick branch throughout the whole process of selling. They delivered several offers and a very quick sale where other local agents hadn't been able to. Highly recommend!

Kelly · 29 July 2019

Agent replied

Dear Kelly, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Really the worst estate agent ever. The worst customer service ever, no communication or responsibility for taking care of the flat. Property manager changes every couple of months, no one takes responsibility.

Agata · 30 September 2020

Agent replied

Dear Agata, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Natalie at dexters chiswick was always very professional, friendly, and responded quickly to phone or email correspondence. Highly recommend.

Sarah · 4 November 2022

Agent replied · 30 September 2023

Dear Sarah, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I found the overall service from Dexters and specifically their consultant Arek Kulis to be excellent. Thanks to this service, my transition from an overseas resident to a London resident was very straight forward.

David · 10 December 2019

Agent replied

Dear David, Having read your review, we would like thank you for your feedback about our Chsiwick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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