Trusted Agent profile · London
★★★★★
1,072 reviews across 1 platform
170 High Street, London, W3 6QZ
Part of Dexters, see every office.
Dexters's office in London, at 170 High Street, is rated 4.8 out of 5 across 1,072 reviews on 1 platform, including 1,072 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAaliyah was great and really helpful when I was looking for a flat :)
Dear S, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Acton Office. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleKim has been extremely helpful throughout our tenancy. Her efforts in dealing with our needs has been unmatched.
Dear Nivene, We greatly appreciate you putting aside the time to submit a review about our Acton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDealing with Dexters was a delight following some very negative experiences with other estate agents. Billy Goggin from the Acton office has been unbelievably helpful through the process of finding a flat, and right through the tenancy. He always goes above and beyond to answer any queries - I highly recommend using Dexters.
Dear Rebecca, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleStaff were very welcoming and helpful, left feeling satisfied with their assistance. Would definitely recommend to family and friends
Dear Jad, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleMe and my family were having a hard time finding a house and we came across with one of your employees DK and he helped us a lot.
Dear Ansh, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Acton office. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleGood work from Dexter's finding me a new flat. I took the first place I saw and I hope I haven't been hasty.
Dear Nils, Thank you for your kind comments. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleHighly recommended. We're trying to rent a flat for months and other agencies just let us down. We found Dexter's Acton and they helped us with everything; agents were friendly and helpful. Aran the best agent forever. Thank you ☺️
Dear Lina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dexters Acton and Aran in particular, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur property manager Kim Coxhill is very helpful and efficient. We can always count on her!
Dear Marko, Thank you for your great review regarding our Acton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThank you Wassim, quick to process my application, very helpful and professional!
Dear Antony, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleJohn has been nothing short of a ray of sunshine throughout the sale of my property. When I wake up I always wonder when he will be calling me and feel a warm satisfaction in the pit of my stomach when he calls to give me the great news
5/5
GoogleAn amazing service quick and reliable, was very helpful 100% recommended Daniele ❤️
Dear Habib, We are really pleased to read your positive review regarding the service from our Acton Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleDanielle was helpful and had good knowledge of the area I was interested in
Dear Mike, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleCass and his team are very helpful and the most professional to deal with. Highly recommended!
Dear Magdalena, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters has been absolutely brilliant to deal with. Big shout out to Billy, legend.
Dear Meredith, We are delighted to read your comments in relation to Billy and our Acton office. Our service levels are really important to us and comments like this makes all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
1/5
GoogleDextors Acton sometimes undersell properties just to make a quick sale, that's good for buyers but bad for owners. They should sell properties at the right price.
5/5
GoogleThese guys really go over and above. A special thanks to Billy for top quality service..
Dear Celina, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI recently sold my flat through Dexters Acton through a great representative called Michael Shaw. He was very helpful and professional and made the purchase incredibly easy. I could not recommend Dexters and Michael enough. Please use these guys if you are thinking of selling / buying in the local area! And ask for Michael Shaw should you want an easy stress free sale.
Dear Luke, Thank you for taking the time to write a review about the great service you received from our Acton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI had a really good experience with dexters acton branch specifically with Lara-Rose Elsi who was amazing, she took her time to show me around different properties. She even rearanged personal commitments to make it possible to view a couple of properties to match my time. She was professional, punctual, commited and reliable. I highly recommend dexters.
Dear Has, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI had the best service from Lara Rose, who made the whole experience a very smooth and efficient one. She made me feel very comfortable and answered all of my questions. I highly recommend dexters Acton, and I also highly recommend speaking to Lara Rose.
Dear Rawan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had a great experience with Danielle, she was friendly and knowledgeable, I would recommend
Dear Kim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleWould highly recommend Dexters Acton. Had a great experience with Danielle in the sales team!
Dear Zoe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
GoogleI was very disappointed with the service to be honest. We go to check the house you can’t believe how was dirty and they said they will do a professional cleaning but nothing done. We can’t move to this house like this we have to clean it paint it and bring new furniture.
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDealing with Dexters was a delight following some very negative experiences with other estate agents. Billy Goggin from the Acton office has been unbelievably helpful through the process of finding a flat, and right through the tenancy. He always goes above and beyond to answer any queries - I highly recommend using Dexters.
Dear Rebecca, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDanielle offered an excellent service.The team at the branch gave a very good service when she was on breakthroughout the whole process.
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
