Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

1,072 reviews across 1 platform

170 High Street, London, W3 6QZ

Part of Dexters, see every office.

Dexters's office in London, at 170 High Street, is rated 4.8 out of 5 across 1,072 reviews on 1 platform, including 1,072 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

1,072

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great service given by Dexter’s in Acton. Namely Danielle. Very knowledgeable, polite and bubbly young lady. Keep it up

Raman · 25 November 2024

Agent replied · 9 December 2024

Dear Raman, Thank you for taking the time to leave a wonderful 5 star Google review. Danielle will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Fabio helped me find a great place to move into. He was super helpful and kind throughout the process. Thanks a lot !

Emilia · 24 September 2024

Agent replied · 24 October 2024

Dear Emilia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Excellent experience. Billy was friendly and approachable from the moment we met him and was very helpful throughout the process.

Thomas · 29 July 2019

Agent replied

Dear Thomas, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kim is our Property Manager, she is helpful & really nice - a rareity in the world of estate/letting agents!!

Rebecca · 29 July 2019

Agent replied

Dear Rebecca, We greatly appreciate you putting aside the time to submit a review about our Acton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Went into the office for directions, and the lettings team where very helpful. Thank you Billy and the team.

Simon · 26 November 2019

Agent replied

Dear Simon, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Billy has been really helpful in finding us tenants! Always responds quickly and the team have a great culture!

Mollie · 10 November 2019

Agent replied

Dear Mollie, We appreciate you taking the time to submit your review regarding the service you received from our Acton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lara Rose Elsi, is a wonderful women who understood our needs and found a absolutely beautiful and right property for us. She helped us in each step as a beingers we didn't know much , with her guidance it was all smooth experience.

Kranti · 26 July 2023

Agent replied · 20 June 2024

Dear Kranti, It’s great to hear that you have had a brilliant experience with Lara Rose. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Shocked! Worst service I ever had. Dexters said the property I contacted for wasn't suitable for couples but then I confronted that in the description it was saying it was suitable for couples and they said it wasn't suitable for us because we have a baby. Dexters discriminates against families and babies, don't use this agency if you care about equality.

Paulo · 8 June 2021

Agent replied

Dear Paulo, I am sorry to read your review and understand that you have spoken to the Director of the office in relation to this, who has further clarified with you the licensing restrictions for this specific property. Kind regards Louise Smith Customer Relations Team

5/5

Google

Julian is extremely tenacious, helpful and professional - great team and great service

Dr · 4 June 2021

Agent replied

Dear Dr. Bijna, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team

5/5

Google

After searching for three months straight with no luck, Dylan helped us to secure our dream rental property in a fiercely competitive market. From start to finish the team were professional and efficient. Cannot recommend them enough. We're looking forward to the next steps!

Marie-Clair · 21 June 2023

Agent replied · 20 June 2024

Dear Marie, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've interacted with Simon and Lara to help with letting a property and I have nothing but praise for them. They're knowledgeable, reply quickly and deliver high quality results. I'm very happy with their service and I look forward to more of the same.

David · 21 June 2023

Agent replied · 20 June 2024

Dear David, We really appreciate you taking the time to leave such lovely comments about Simon and Lara. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Acton team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It is a blessing to be helped and guided by Simon, his professionalism and kindness really make the journey much much easier.

Raul · 24 September 2024

Agent replied · 24 October 2024

Dear Raul, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Love this place, John was so helpful in selling me a house, think I might go and buy another

Andrew · 29 July 2019

Agent replied

Dear Andrew, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I rented a flat through Dexters and the service was fantastic. Billy was particularly helpful through-out the whole process.

Jessica · 29 July 2019

Agent replied

Dear Jessica, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Amazing people and company! Ellie O'Shea was so helpful when we were buying our house! Thank you so much!

Eloise · 29 July 2019

Agent replied

Dear Eloise, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Experienced great service from Dhruv and Fabio. He was very presiced and gets task done very fast.

Chinedu · 5 December 2024

Agent replied · 9 December 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Julian and his team are amazing, really friendly and accommodating beyond expectations. Could not recommend higher! Thank you.

Daniela · 4 October 2019

Agent replied

Dear Daniela, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I would recommend Dexter's letting agency - both Cass and Billy have been professional, helpful and very proactive.

Alexandra · 4 October 2019

Agent replied

Dear Alexandra, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Peter and daniella are the guys very good people best sales people in whole of londo

Ari · 13 December 2024

Agent replied · 27 December 2024

Dear Ari, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Peter from Dexter Acton shows us properties. He is so nice and did perfect jobs. I highly recommend him to anyone wants to view properties.

Jaehoon · 25 July 2024

Agent replied · 24 August 2024

Dear Jaehoon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Aaliyah was great and really helpful when I was looking for a flat :)

Salma · 1 January 2021

Agent replied

Dear S, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Acton Office. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Ellie made our experience really enjoyable and helped us find our dream home. Couldn't rate her high enough!

Jo · 29 July 2019

Agent replied

Dear Jo, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Highly professional service from Dexters. I have been consistently impressed by their management of my property. From finding tenants in a challenging rental market to management visits and maintaining my property with excellent tradesmen. Kim, who manages my property, is very communicative and makes sure she calls at a time convenient for me in Australia. Dexters give me complete peace of mind as an overseas landlord.

Charlie · 29 July 2019

Agent replied

Dear Charlie, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We have been using the letting services of Dexters Acton Estate Agents for 2 years now and the service we are receiving is of the highest quality. Any issue is dealt with promptly and i get prompt responses to queries whether by email or phone. I have to single out Grace Kehoe as a very efficient person in that office. Will definitely continue to use them.

Nihad · 29 July 2019

Agent replied

Dear Nihad, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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