Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRented a property from them a few years ago. When seeing it they said there was this great renovation work happening on the building and it would be amazing. After moving in, i had no water, no way of contacting the landlord and 18 months of torture as i had signed the contract.
When i tried going in the branch and speaking to the person that i dealt with, all I got was: It's off our hands now.
You'd think they'd run background checks on the properties they rent.
I do hope it's got better since then
Felipe · 16 March 2018
Agent replied
Dear Felipe, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GooglePhenomenal service from Charmaine, she really went above and beyond to ensure I found the property I was looking for. She also explained things clearly and was extremely patient with my constant questions
Kieron · 24 September 2024
Agent replied · 24 October 2024
Dear Kieron, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleHighly professional team, in particular Danielle (sales). Knowledgeable on the market, and was really responsive to questions / accommodating!
Alex · 15 March 2022
Agent replied
Dear Alex, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThanks Lara very much for your helping and your kindness
Fahad · 13 March 2023
Agent replied
Dear Fahad, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful team at Dexters Acton. Ben was particularly helpful with multiple viewing
Saish · 15 November 2022
Agent replied
Dear Saish, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDistinguised support accross the journey. Dexter Acton made a difference. Thank You.
Matt · 15 December 2022
Agent replied
Dear Matt, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePleasure to have Simon Harding (Acton branch) handling my application & placement. Simon has a highly professional work ethic & knows the market well & found a fantastic place for me & the fam, very quickly. Can’t recommend enough.
Frank · 30 May 2024
Agent replied · 20 June 2024
Dear Frank, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Dextors, and in particular Ellie O'shea. She helped find my family and I the dream house! Would highly recommend and always ask for Ellie she's great!
Sacha · 29 July 2019
Agent replied
Dear Sacha, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleCass Camolas and his team are extremely professional and responsive. It has put my mind as a first time London landlord from abroad at ease!
Amedeo · 1 December 2020
Agent replied
Dear Amedeo, Thank you for taking the time to leave such great feedback regarding your experience with Cass and our Acton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was supported by a member of staff, Danielle, she was friendly and able to answer all of my queries and supported me in making the best decision. She was very knowledgeable and I had a very pleasant experience.
Javneet · 21 May 2024
Agent replied · 20 June 2024
Dear Javneet, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleEllie is an asset to your team! She answered all my questions with superb professionalism along with a friendly attitude. Her service was great and I appreciated her help and advice.
Bailley · 3 November 2017
Agent replied
Dear B Wiseman, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
Google5/5 would recommend, recently had Fabio help me with finding a place to rent, he was very helpful and the whole process went by quickly and smoothly.
Patryk · 2 December 2024
Agent replied · 9 December 2024
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleFantastic service provided by the team! They were able to get me into viewings on the same day and helped me along the way till the very end. 10/10!
Hmm · 1 November 2024
Agent replied · 8 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleWe were quite wary about finding a place to live in London, we started looking and Dexters helped us find one very quickly. We communicated very well throughout the whole process, we received updates regularly.
Max · 25 July 2024
Agent replied · 24 August 2024
Dear Max, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleThey will just come waltzing around in your house with no warning to make multiple viewings for the next tenants.
Not very nice to find out someone just let themselves inside the flat like this and completely trumping 'quiet enjoyment of the property:
Samy · 21 February 2024
Agent replied · 20 June 2024
Dear Samy, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters Acton were brilliant. Very prompt and professional in response which led to a very smooth transaction when purchasing my property. I would highly recommend
Javier · 29 July 2019
Agent replied
Dear Javier, Thank you for your review regarding your experience with our Acton office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleWassim was the person in charge of our search, he is a Very professional, friendly, respectful and responsive individual and would highly recommend him to friends and family.
Sarco · 29 July 2019
Agent replied
Dear Sarco, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI been renting with Dexter from few years and I never been disappointed. Thank you Wassim Kechroud for making all possible and easy for me to rent again.
Anghel · 29 July 2019
Agent replied
Dear Anghel, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAlexander A. provided a great customer service back in summer when I was looking to move out. Thank you Alex for all your professionalism!
Lupu · 1 December 2020
Agent replied
Dear Lupa, Thank you for your great review regarding our Acton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleLara is an excellent agent and it was a pleasure working with her.
Pavle · 16 September 2022
Agent replied
Dear Pavle, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters has been incredible with helping us find our house. As first time renters outside of University, the team couldn’t have been more helpful and patient with us.
Amelia · 9 November 2024
Agent replied · 9 December 2024
Dear Amelia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service and special thanks to Arandeep Kang for helping us navigate smoothly throughout the whole process
Maria · 15 March 2022
Agent replied
Dear Maria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJohn Fletcher was extremely helpful delivering unique insight into the housing market for me. He was available for contact at a moments notice to assist me further.
Matthew · 29 July 2019
Agent replied
Dear Matthew, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from start to finish. They worked hard to made things happen efficiently and smoothly. Best of all, easy to communicate with Mike and his team.
Ashish · 29 July 2019
Agent replied
Dear Ashish, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
