Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaula used to manage my property and I cannot recommend her enough. She was the best property manager I have ever had, went out of her way to work around my email problems, managed my anxious tenants like a mother hen and kept me informed at all times. The estate went through a particularly trying renovation project at the time and she liaised with all of us and the project team brilliantly!
Claude · 29 July 2019
Agent replied
Dear Claude, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery impressed with the service received. Carlos was extremely helpful and professional over the phone. Would recommend him to anyone looking for a property.
Ana · 29 July 2019
Agent replied
Dear Ana, Thank you for taking the time to write a review about the great service you received from our Clapham High Street Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleOlivia showed me around a couple of properties and was very friendly, knowledgable and communicative. They have a great selection of properties.
Anabel · 4 December 2024
Agent replied · 10 December 2024
Dear Anabel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleVery happy to find a nice property with this agency, Dunica was very helpful and professional. Thank you!
Franco · 14 April 2021
Agent replied
Dear Franco, Thank you for your kind words regarding our Clapham High Street office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSanjay is great, always there to help and I never have to wait for a call to be returned.
Credit to your team
Sarah · 29 July 2019
Agent replied
Dear Sir/Madam, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe are very happy with the service and staff. Specially Paula Baptista has been very helpful in assisting us to settle down quicker.
Ana · 29 July 2019
Agent replied
Dear Ana, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFinally an agent that does things the right way, extra thank you to Jodie for finding us places and all the great info!
Mark · 29 July 2019
Agent replied
Dear Mark, We are delighted to read that our Clapham High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI went to a couple of house inspections with Ruby from Dexters this week and found her to be very professional and efficient but also very friendly and personable at the same time. She went out of her way to show me a place twice and was very honest and genuine in her approach. If you’re looking to rent a property, look no further than Ruby and Dexters in Clapham North.
R · 29 July 2019
Agent replied
Dear R J, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GooglePaula Baptista has been very efficient and consistent in replying to any queries/concerns we have had about our property politely and promptly.
Charlie · 29 July 2019
Agent replied
Dear Charlie, We are really pleased to read your positive review regarding the service from our Clapham High Street Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMatilda and Dexter’s were great, smooth and quick process getting set-up in our flat!
Hugh · 26 January 2026
★★★★★ 5/5
GoogleHad a great experience renting with Mike Evans, very responsive and helpful throughout. He answered all our questions, kept us updated and helped us get ready to move.
Justin · 27 July 2024
Agent replied · 26 August 2024
Dear Justin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMichael Downey at the Clapham high street branch was absolutely amazing in making this process really smooth and supporting us. He was so friendly and polite and answered all our questions. A big thank you to him and Dexters.
Anou · 24 December 2023
Agent replied · 21 June 2024
Dear Anou, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
GoogleI have just rented a flat and was in touch with Clapham High Street Dexters. The landlord had first agreed on the conditions but just after I signed the contract and transferred the money, the landlord changed her mind. This put me in a difficult situation as I was stuck in my flat research. But the Dexters team finally managed to sort things out and eventually everything was fine.
Carole · 29 July 2019
Agent replied
Dear Carole, Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team.
★★★★★ 5/5
GoogleGreat service and fantastic staff, will def recommend to anyone looking to buy or rent.
Thanks Sanjay for your help :)
Sara · 29 July 2019
Agent replied
Dear Sara, Thank you for taking the time to write a review about the great service you received from our Clapham High Street Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with Adam on and off over many years and he has always given me the best, honest advice.
Johnhelia · 29 July 2019
Agent replied
Dear Johnhelia, We greatly appreciate you putting aside the time to submit a review about our Clapham High Street Office. Every source of feedback is really important to us and we would like to thank you for having awarded us Clapham High Street stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GooglePaula, Natasha and Haranee have always been a pleasure to work with. Communicate well and efficient with what they do!
Alex · 19 November 2024
Agent replied · 10 December 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLevi was fantastic in many ways he found us a property within days and throughout the process was very informative
Ashley · 29 July 2019
Agent replied
Dear Ashley,
Thank you for your review regarding your experience with Levi and our Clapham High Street office.
I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients.
I would like to thank you once again and wish you all the very best for the future.
Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GooglePaula was very responsive to a recent issue we had with our boiler. Prompt turnaround and excellent follow up communications.
Mike · 29 July 2019
Agent replied
Dear Mike, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank you to Gabriel and the sales team for fantastic service, as usual. Look forward to working again with you.
Catherine · 29 July 2019
Agent replied
Dear Catherine, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWith a super speedy move in date there were a lot of teething problems at the beginning of our tenancy which made me a little nervous about how the relationship with Dexters would follow.
That being said Levi and Keeley pulled it out of the bag and have really gone the extra mile to fix every problem and make sure we are happy in our new home.
Recommended!
Felicity · 29 July 2019
Agent replied
Dear Miss Dudley,
Thank you for your review, we aim to deliver a five star service to all of our clients and customers and so I am delighted to read that you have been happy with your experience.
I would like to take this opportunity to wish you all the best for the future and do hope you are enjoying your new home.
Kind regards,
Anna Devey
Customer Relations Administrator.
★★★★★ 5/5
GoogleGabriel is an asset to the Clapham team, always professional and gives brilliant advice. Excellent service from start to finish.
Rachel · 29 July 2019
Agent replied
Dear Rachel, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGot off to a rocky start with this branch but as soon as i let them know they have turned it around and are super helpful. My property manager, Sanjay, has been particularly responsive and handy now that we are moved in and you can trust that he is actioning requests and working hard to get the best result as quickly as possible! Nice branch and very personable!
Marcus · 29 July 2019
Agent replied
Dear Marcus, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham High Street Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJamie Nash has always been very professional, very helpful and very nice!
Margaret · 26 January 2026
★★★★★ 5/5
GoogleExcellent customer service as always. Particular thank you to Paula Kadaj for dealing with Freehold issues on our behalf
Ralph · 12 August 2019
Agent replied
Dear Ralph, We are delighted to read that our Clapham High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
