5/5
GoogleDenis is the best! Amazing customer service
Trusted Agent profile · London
Dendrow London reviews
★★★★★
104 reviews across 3 platforms
2 The Parade, Haven Green, London, W5 2PB
Dendrow's office in London, at 2 The Parade, is rated 4.6 out of 5 across 104 reviews on three platforms, including 74 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleDendrow have provided very good service in the time I have been their client. They are prompt with reminders and all round very good service. I would highly recommend them.
5/5
GoogleDendrow have been exceptional from day 1. The entire team have been professional, helpful and very accommodating; making our stay incredibly comfortable. They have a good set of systems in place and are always quick to respond. Highly recommend.
5/5
GoogleMr Vasillis Bitsa helped us find the perfect property for our budget. Was very fast to reply and provide both videos of the property and answers to any of our questions. Made the whole process easy and stress free and was undoubtedly better than other agencies I have used in the past.
5/5
GoogleFantastic experience dealing with Dendrow. We have moved house a few times but never was it made so smooth and easy.Considering how stressful it is to move house , would highly recommend Dendrow.
Agent replied · 14 June 2024
Thank you kindly for your positive review of Dendrow. As a small business reviews help us tremendously.
5/5
GoogleVery good friendly service. Highly recommend the Dendrow if you are going to rent the flat. I had a tenancy agreement with them during seven years and always received quick response and help if needed. Very friendly and professional people. Thank you!
Agent replied · 14 June 2024
Irina, Really lovely to hear from you and read your positive review of Dendrow. Thank you for being part of the Dendrow Family for the last 7 years. we would like to wish you all the best with your new home and future endeavours.
5/5
TrustpilotFriendly, fast and efficient...
We are currently renting a house from Dendrow and I have been really happy with the service that we have received so far. They have gone out of their way to help me and my flatmates during the coronavirus and we are very grateful for all that they have done for us. Special mention needs to be made about John and his maintenance team. We have had a few minor issues since moving into the flat and he has always been incredibly helpful, polite and made sure that the problem was fixed almost immediately. After living in a house for a year where the estate agent never made an effort to fix anything (unless we sent at least three emails)....this experience has been very refreshing. I genuinely feel like as an agency they do try their best to keep their customers happy. I would definitely recommend them.
5/5
GoogleThe staff were very professional, kind and response. I particularly appreciated how John, Matthew and Barbara accommodated my unique circumstances and did everything possible to assist me and family.
Agent replied · 14 June 2024
Thank you Redi for you 5-star review of Dendrow and the team. I’ll pass your compliments onto the team as well. As a small independent company, I believe we can assist and accommodate unique circumstances, really ensuring we can exceed expectations.
5/5
TrustpilotGreat Maintenance Team @ Dendrow
Have been a tenant with Dendrow now for quite a while, and recently needed to have some maintenance works performed with them at my accommodation. The team have been absolutely amazing! I needed the works performed around also needing to gain entry back into the flat myself, which meant stalling the works at times however the team were super understanding and able to work around my needs. Works done within timeframe and to a very high standard. Great communication throughout and minimal disruption. Thanks guys!!
5/5
GoogleOutstanding agency! Really hands, prompt and communicative throughout the process. Really made our experience signing up for a new home, hassle free and seamless. Could not recommend highly enough! Excellent service!
5/5
GoogleThe staff at Dendrow have been absolutely fantastic throughout the moving process. Shareena and Matthew have been very attentive to any issues and have made the process seamless.
Agent replied · 14 June 2024
Thank you Ben for your positive review. I’ll pass on your compliments to both Shareena and Matthew. I’m sure they’ll appreciate your kind words.
5/5
GoogleSaam Forouhar did a fantastic job helping me and my friend find a great property for us, as well as move in as fast as possible!!
Agent replied · 14 June 2024
Thank you Johnathan for your 5 star review of Saam and Dendrow. It really is wonderful news and we’re so glad that your happy with our service and your new home.
1/5
TrustpilotHad a terrible experience
Had a terrible experience. More a scam than an agency. They were impossible to contact at all times, especially when I needed my deposit back. They were avoiding my calls and ignoring my emails. It took me a month and mentioning court to even get a response. And this is just the tip of the iceberg. From not showing up to viewings to calling and asking for the same details again and again... Terrible. Would definitely not recommend to anyone.
5/5
FacebookWe really appreciate Dendrow's efforts in helping to secure us a tenant. We alone would not have found tenant's at a good/fair rate for the flat. I don't normally like dealing with estate agents but in this case Amar, Zead and Tiana at Dendrow have achieved what many other agencies including the larger, well known ones have not been able to, and in only a couple of couple of viewings as well. In our view this is genuinely impressive. They are all really decent, nice people too and seem to work collaboratively as a team rather than competitively as individuals looking for a commission which is really nice to experience and restored my faith in estate agents. Thank you.
5/5
GoogleOne of the best agency I could have asked for while renting in London. Precise, honest and quick communication! Valeria M.
Agent replied · 14 June 2024
Thank you Valeria for your 5-star review of Dendrow. I’m thankful for your kind words and I’ll make sure to let the rest of the team know as well.
5/5
GoogleI’ve had a great experience with Dendrow, they were very responsive to my emails. The moving and leaving procedures were smooth and very fast! Special shout-out to Barbara Rusnak who was very helpful and responded very quickly
5/5
TrustpilotDendrow resident
Dendrow are a very easy and friendly company to be involved with in renting premises. Firstly the prices of the flats are very affordable making it very competitive for London prices. This has definitely made it easy for me and my partner to live in London on part time income. Secondly any issues with the flat, although only a couple of occurrences, are quick in response to fix any issue.
5/5
GoogleWether you are the buyer or the seller, Dendrow are the best people to work with. Supper helpful and supportive. Ask for Denis Anglelus, he is "Amazing" and will look after you!
5/5
GoogleReally great experience. Dendrow were super professional, quick to respond and just made the entire process of renting in this day and age so easy and pleasant. Can highly recommend
5/5
Google5 Star for Dendrow~ Saam responses quickly to my viewing booking. The renting process is simple and smooth! Thanks Dendrow Ealing!
Agent replied · 14 June 2024
Dennis, Thank you for your positive review of Dendrow. We shall pass the message to Saam as well. He will be overjoyed at your positive comments.
5/5
GoogleGreat place, very friendly and supportive staff. Quick response to the repairs, enquiries.
5/5
GoogleI had a great experience with Denis (Dendrow Ealing) as he was always very helpful, hardworking and went out of his way to help us completing the purchase.
5/5
GoogleGreat service from Denis being fast and responsive in all communication. The rental process was handled easily even from abroad and every step was professionally managed!
1/5
TrustpilotThis company are snakey and very rude
This company are snakey and very rude. They have been very manipulative. Will NEVER use them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dendrow London
How many reviews does Dendrow London have?
Dendrow's London office has 104 reviews across three platforms: 74 on Google, 4 on Facebook, 26 on Trustpilot.
What is Dendrow London's rating?
Dendrow London is rated 4.6 out of 5 across all 104 reviews, and 4.9 out of 5 on Google from 74 reviews.
Where is Dendrow's London office?
Dendrow London, 2 The Parade, Haven Green, London, W5 2PB.
