Davis and Gibbs London reviews

★★★★★ 1/5

Google

Viewed a property in Brixton yesterday via Davis & Gibbs - I arrived and thought: 'how strange, this looks nothing like it does in the pictures advertised...' - sure enough, after checking with the agent, the pictures online were actually for the flat on the floor below - a completely different layout / no. of rooms & bedrooms to the flat I was viewing and available to rent. The flat looked completely different and was far less spacious to how it looked in pictures online. The agent was apologetic but that kind of gaff is inexcusable. Am sure it was just a mistake, but it felt like a con! Wasted my time, in truth.

Thomas · 22 August 2016

★★★★★ 1/5

Google

Absolutely awful experience with this agency! If you want to be lied to, ignored, taken advantage of and mistreated than this is the right agency for you. - Agency didn't bother to book a cleaning team, so I moved into a dirty flat. It took them 3 days to finally get someone round, after myself and my land lady endlessly calling them asking them to do this. - Agency never told me how to use my 3 different sets of keys (after land lady specifically told them how to use the keys and to please tell myself and my flat mate how to use them properly before we moved in) this resulted in us getting locked in the building and having to fork out for a locksmith. Asked agency to pay the bill as it was completely their fault, wrote countless emails, called and texted various agents within Davis & Gibbs, got completely avoided and ignored. After paying over £300 in agency fees you would think you would get a high standard of customer care and service. Think of the worst service you can possibly get and Davis & Gibbs will give you that.

Zerrin · 22 August 2016

★★★★★ 1/5

Google

I wish I have read the other reviews earlier. I found a flat on zoopla which was listed by this agent. We arranged viewing today. Me and my husband traveled a long way there, and they showed me a completely different flat! A much worse one. The guy who showed us around wasn't the one I called yesterday so he just said he knew nothing about it. I then messaged the guy I spoke to, he didn't apologize or explain anything, just ignored me! Horrible, they lie to their customers. Dont recommend!!!

Chang · 22 August 2016

★★★★★ 5/5

Google

Alec and everyone was very helpful when i was trying to find a specific flat. Alec went out of his way to help me find the "lad pad" i desired !

Will · 22 August 2017

★★★★★ 2/5

Google

I feel sorry for the employees who are forced to act as both the pawns and protectors of their shameful directors. If you call up to complain to Mr Brian Gibbs or Mr Stephen Davis you'll be told they're unavailable, and if you do actually get through to one of them you'll only face a wall of aggression. In my experience they will initially try to dupe you into a modestly competitive agency fee to get the business (after which you'll wonder why you ever picked them), but if you are wise to their ploy, as i was, you can easily grind the fee down to 5% let-only fee, or 9% fully managed. I was even offered a minimum fee of £500 including VAT to let my 1-bed, with them saying that they'd bulk-up their fee from the tenant admin charge - apparently the greater of one week's rent or a minimum of £300!! just to run a credit-check and check over an application form and employment letter that the prospective tenant has to source for them himself! They also have a load of extortionate hidden costs in their contract so be aware and don't get caught out. If you are a landlord or prospective tenant, there are plenty of alternatives near their Oval office that won't scam you over quite so hard.

David · 22 August 2013

★★★★★ 5/5

Google

Spoke to Anthony on the phone. He help me out so much, so friendly and inviting. Would definitely recommend him.

Maria · 22 August 2021

★★★★★ 5/5

Google

I have never rented before so was unsure about the whole process. I contacted Davis and gibbs who assured me they could find the right property for me. And they did! They found the right property within a short time and helped walk me through all aspects of the procedure. Thanks very much to everyone in the team I appreciate your help and support and would highly recommend you to family and friends.

Michelle · 22 August 2017

★★★★★ 5/5

Google

I had a pleasant experience with Davis & Gibbs and the service from Anthony was informative and helpful, thank you again!

A · 2 October 2018

★★★★★ 5/5

Google

I had a pleasant experience with Davis & Gibbs and the service from Anthony was informative and helpful, thank you again!

Amie · 22 August 2018

★★★★★ 1/5

Google

Extremely unprofessional staff, they told me to pay the deposit in order to confirm the rent of an apartment, and he was pretty rushy about it, telling me I had only 30 min left for sending the money before he gives the apartment to someone else. In the end, I payed the deposit but he still gave the property to someone else. Nicely Done!NegativeProfessionalism

Maxime · 26 August 2020

★★★★★ 1/5

Google

Extremely unprofessional staff, they told me to pay the deposit in order to confirm the rent of an apartment, and he was pretty rushy about it, telling me I had only 30 min left for sending the money before he gives the apartment to someone else. In the end, I payed the deposit but he still gave the property to someone else. Nicely Done!

Max · 22 August 2020

★★★★★ 1/5

Google

Stay away. Scam. This agency is a joke. The poorest experience I have ever had. Property management does not exist, after you sign a rental agreement they do not care about you at all. After I have to fix all issues myself in the flat from my pocket, they made unrealistic deposit deductions, which I had to recover through submitting a claim with a deposit scheme.

Krzysztof · 29 July 2019

★★★★★ 1/5

Google

Stay away. Scam. This agency is a joke. The poorest experience I have ever had. Property management does not exist, after you sign a rental agreement they do not care about you at all. After I have to fix all issues myself in the flat from my pocket, they made unrealistic deposit deductions, which I had to recover through submitting a claim with a deposit scheme.

A · 2 October 2018

★★★★★ 5/5

Google

Sean Fitzpatrick is very personable, professional and informative. I highly recommend him as a representative for David and Gibbs!

Ray · 9 November 2017

★★★★★ 5/5

Google

I was lucky and pleased that I had Kyle from Davis & Gibbs Brixton helping me finding the right place where I live now. It's been a challneging time having to do this during the lockdown, he was very efficient understanding with what I was looking and found the place for the time I needed. highly remmended!PositiveResponsiveness, Professionalism

Lalo · 21 June 2021

★★★★★ 1/5

Google

Worst experience of my life with an agency. If you're a tenant, stay away. They'll be delightful up until you sign the contract and then you're on your own. They'll also attempt to screw you over with the deposit, claiming 'intensive cleaning' when we left the place in a much better state than when we moved it. Would absolutely NOT recommend.

Noemi · 22 August 2020

★★★★★ 5/5

Google

Anthony was very friendly, professional and understanding during the viewing

Kevin · 19 April 2021

★★★★★ 5/5

Google

Anthony was quick and extremely helpful in facilitating the leasing of a house. Very friendly, would recommend.

Simo · 22 August 2017

★★★★★ 1/5

Google

Absolutely terrible communication, booked a viewing days in advance, drove over 2 hours to see the house and called when we were round the corner to say we'd be 5 minutes late, only to discover they'd cancelled the viewing without letting us know.

David · 22 August 2022

★★★★★ 5/5

Google

Very impressed with the service provided to me by Kyle. I felt he went above and beyond to find a beautiful property for my friend and I and negotiated an excellent price! He was extremely quick at answering any queries I had, would 100% recommend D&G to anyone.

Millie · 22 August 2021

★★★★★ 5/5

Google

Sven really was brilliant at helping us through the whole process of renting our flat! Thank you!

Thea · 17 April 2024

★★★★★ 5/5

Google

Words can’t describe the professional experience I had with Anthony. He Made the whole process as smooth as possible, provided me with all the information I required without any hassle. Never met anyone so passionate about what they do! I’ll fully recommend this agent

Adam · 30 October 2020

★★★★★ 5/5

Google

Very pleased with the service provided by Davies and Gibbs - professional, friendly and helped to achieve our purchase in every way. Highly recommended!

Stephen · 13 April 2023

★★★★★ 5/5

Google

Not really one for writing reviews but letting my property through Davis & Gibbs could not have been better. The whole process was smooth and the staff were professional, responsive and very helpful every step of the way. Thank you very much, I highly recommend your services.

Sheri · 22 August 2017