Davis and Gibbs London reviews

★★★★★ 5/5

Google

Our agent, Elle, was most helpful throughout the whole process of selling our flat. She is very passionate, enthusiastic and hardworking, which made it very easy to choose her after meeting several other agents from other companies. Elle could easily be reached on email or mobile, was communicative with updates, was considerate of our needs as parents in full time work and went out of her way to help us quickly resolve issues which really should have been handled by the conveyancers. Elle was a breath of fresh air after a bad experience from another agent, so we couldn’t have asked for a better agent. Thank you Elle!

Lydia · 22 August 2019

★★★★★ 5/5

Google

The service I received at Davis & Gibbs was excellent. I dealt with Anthony, he was a very good Negotiator one of the best I have come across an absolute pleasure to deal with. From the outset he was very personable and willing to offer help at all times. He was always happy to answer any questions I had and was able to reassure me the property met my requirements. I would most definitely be recommending Anthony at Davis & Gibbs in the future to family and friends. Thank you!

Sarah · 29 July 2019

★★★★★ 5/5

Google

On moving from Brighton we were looking for a flat to rent in the Oval/ stockwell/ vauxhall areas We called up Davis & gibbs and spoke to a chap called Anthony who was extremely helpful, Friendly and took Time to understand our needs and requirements and in doing so took us to see a few properties which we loved. We made an offer and within 2 weeks was fully signed up and ready to go references completed and all! It was an extremely efficient service and I'd definitely recommend Anthony and Davis & gibbs as a Company to any Future Tenants Looking to rent

A · 2 October 2018

★★★★★ 5/5

Google

On moving from Brighton we were looking for a flat to rent in the Oval/ stockwell/ vauxhall areas We called up Davis & gibbs and spoke to a chap called Anthony who was extremely helpful, Friendly and took Time to understand our needs and requirements and in doing so took us to see a few properties which we loved. We made an offer and within 2 weeks was fully signed up and ready to go references completed and all! It was an extremely efficient service and I'd definitely recommend Anthony and Davis & gibbs as a Company to any Future Tenants Looking to rent

Anthony · 22 August 2018

★★★★★ 1/5

Google

Absolutely terrible experience, do not use this estate agent. Stephen Davis is very helpful however, the staff are not. Anthony is extremely unprofessional not to mention rude on several occasions. He is reluctant to help or find any solution apart from what suits him which makes things very difficult. Kwame is again unhelpful and allowed for contractors to enter our property without telling us which is against the terms of our contract. Communication from the team to us consisted of the staff repeatedly pointing the blame at us rather than accepting responsibility for their own mistakes - customer service non existent. Unless working with Stephen Davis, who has been great at sorting our issues through this process, do not use this estate agent.

Ella · 22 August 2017

★★★★★ 5/5

Google

I have been a landlord with Davis & Gibbs for a number of years now. I also own properties in other parts of the country and have used other agents in London. I can honestly say from a landlords point of view they are one of the best, most professional and efficient agents I have ever dealt with (especially Chris). If every agent was as good as them I would be a happy man. On top of this I recently had an unfortunate situation with a contractor that Christopher went over and above to sort out and came to an amazing solution. The whole company really went out on a limb for me. I recommend them highly.

Nicholas · 22 August 2017

★★★★★ 1/5

Google

Absolutely terrible experience, do not use this estate agent. Stephen Davis is very helpful however, the staff are not. Anthony is extremely unprofessional not to mention rude on several occasions. He is reluctant to help or find any solution apart from what suits him which makes things very difficult. Kwame is again unhelpful and allowed for contractors to enter our property without telling us which is against the terms of our contract. Communication from the team to us consisted of the staff repeatedly pointing the blame at us rather than accepting responsibility for their own mistakes - customer service non existent. Unless working with Stephen Davis, who has been great at sorting our issues through this process, do not use this estate agent.

A · 2 October 2016

★★★★★ 1/5

Google

Davis and Gibbs’ business model is based on rinsing as much money out of tenants (and landlords, presumably) as possible. They hire inexperienced 19 year olds with minimal local knowledge and zilch property expertise. Said 19 year olds will say basically anything to get you to agree to the tenancy. In our case, we knew one of us would not be able to sign on to the full two year tenancy, so we asked if we would be able to swap them out when needed if we found someone to take on the rest of the tenancy. We were told this would be possible, at a small fee of £15. Fast forward to when the time came. We informed them that we had found a replacement tenant with all of the relevant paperwork. We were asked to cover £300 in ‘landlord fees’ to change the tenancy. Naturally we challenged them on this. They said that we had made the £15 figure up, and that they can’t look into what was said when we were signing the contract anyway as the agent who negotiated our deal had since left the agency. They ignored all of our calls and emails, waiting until the last possible minute to inform us that: “What we are asking is for you to compensate your landlord for the cost she is going to incur as it is not her fault that you need to breach the tenancy agreement. The cost that your landlord will incur is £300 because it is stipulated in her agreement with D&G. We are not obliged to break down or justify our fees to landlords.” This was accompanied with the implied threat of eviction were we to move in the new tenant without paying the fee. They are essentially using a loophole in the current legislation to be able to charge tenants (and landlords) whatever they want. They intentionally time tenants out by replying to emails at the last possible minute (1 week minumum turnaround time), leaving you unable to establish the facts and seek help or advice from the relevant organisations. I’m also still yet to see a tenancy deposit scheme certificate or a valid gas safety check. Wish me luck getting those out of these absolute jokers. Renters, avoid this letting agent like the plague. Landlords, while you may think they’d act in your interests, their only interest is in themselves and their profits. Avoid. Attaching some pictures of the beautifully maintained property, in case of interest. Don’t worry about all that water damage - it’s cosmetic, so the landlord doesn’t need to take any action (how convenient)

Eve · 22 August 2024

★★★★★ 5/5

Google

Davis and Gibbs were very helpful throughout our move. In particular, Callum Brook was a very accommodating, friendly and helpful estate agent, quick to respond and very thorough when helping us move. Would definitely recommend and thank you Callum!

George · 13 April 2024

★★★★★ 5/5

Google

I’ve had a very good experience with Davis & Gibbs when renting my new apartment with them. In particular, Callum was very friendly, helpful and professional in helping sort all the relevant details for the move. Would recommend

Samai · 17 April 2024

★★★★★ 1/5

Google

Raymond, an estate agent, forgot about my viewing, turned up without any knowledge of the house (eg. No info on utilities, layout, etc) and then ignored two days of calls when I was trying to put in an offer on the property.

Rachel · 13 November 2025

★★★★★ 5/5

Google

I have just purchased a property with Davis and Gibbs. Throughout a long and difficult purchase, Elle was fantastic! She kept me well informed throughout, was always happy to answer any questions I had and was very flexible in giving me access to view the property. She went above and beyond to stay on top of solicitors to manage the process, and make sure that we got the sale over the line. Thank you Elle!

Abi · 22 August 2017

★★★★★ 5/5

Google

Callum has been a great support to us throughout our entire move-in process. His professionalism and expertise were evident from the start, always taking care to answer our questions promptly and with high attention to detail.

Sophie · 13 April 2024

★★★★★ 1/5

Google

Estate agents generally have a bad name. Davis and Gibbs are the epitome of this bad name. They were lazy, unprofessional and generally incompetent during our time with them. We hired a flat for three years with them. They failed to keep on top of deposits, took ages to reply to emails with lots of hassling and we had difficulty getting our deposit back from them. I wouldn’t recommend anyone to use them.

James · 19 October 2024

★★★★★ 4/5

Google

Brian was very helpful in a very fast purchase with a seller who at times was tricky. Everything was completed in 9 weeks and Brian did his best to keep things moving and answer questions the seller didnt know for which I was extremely grateful.

David · 13 April 2023

★★★★★ 5/5

Google

Had a very pleasent process! Valerija was lovely! She was very responsive to my requests and it all happened quickly.

Martin · 13 April 2024

★★★★★ 5/5

Google

Great staff, always happy to help. Excellent property management team who are quick to respond and fix any issues. Chris was particularly helpful even though I called on a Saturday and he was not in the office, he spent the time to find a contractor to fix my leak and ensure I had hot water. Really great service.

Caroline · 22 August 2017

★★★★★ 5/5

Google

A great overall experience - our agent Sven was so helpful and an excellent communicator throughout the whole process.

Katharine · 17 April 2024

★★★★★ 5/5

Google

The service provided by Elle Belmont was nothing short of excellent - we could not have asked for a better agent. Being a first time buyer, Elle made the process very straightforward and as stress-free as possible. Please note you will be in good hands with her.

Henry · 22 August 2021

★★★★★ 5/5

Google

The service we received from Anthony was extremely helpful, he made things run so smoothly for us. We have had really bad experiences using estate agents in London in the past. Having said that Davis & Gibbs sent us a God Send via Anthony helping us with our new place dream apartment in south London.

David · 22 August 2018

★★★★★ 5/5

Google

The service we received from Anthony was extremely helpful, he made things run so smoothly for us. We have had really bad experiences using estate agents in London in the past. Having said that Davis & Gibbs sent us a God Send via Anthony helping us with our new place dream apartment in south London.

New · 31 July 2018

★★★★★ 5/5

Google

It was an over all very nice experience of working with the company. Sven was very helpful.

Qasim · 13 April 2024

★★★★★ 5/5

Google

Elle went above and beyond to help us find and secure our ideal family home. She was brilliant with comms, friendly and always happy to help or answer any of our queries. We could not have done it without Elles help and would highly recommend D and G for a smooth completion. Thanks Elle!

Annie · 22 August 2018

★★★★★ 5/5

Google

I have just had an outstandingly good experience with Davis & Gibbs. Elle Belmont, the Sales Director was excellent. I could not fault her. She was straight talking, helpful and did what she said she would do. I would definitely do business with her again.

Alice · 22 August 2021