Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleExpensive, poor customer service and they don't take care of the properties they have rented.
After paying almost £500 in commissions to them, they commited to change certain items of the house, several calls and it looks like it's impossible to deliver a cooker in London, such a hustle....
They rent the property with few lights missing and all they say is contact head office or buy them yourself....
The heating in the property is not heating enough, all they need to do is to purge the radiators to make it work fine, but they tell you to contact head office to ask permission to landlord to do it yourself (which I would if they weren't inside a metal case that I can't open)
Missing some keys in the house, I can't open/lock certain doors from outside the house and the answer is you are not going to get these keys....
Hope they read this review and make me delete it, if you are a customer and you are reading this now you know what are you going to face.
Sergio · 29 May 2018
★★★★★ 5/5
GoogleThe quality of the services provided by this company has been exceptional.Their honesty and dedication to work has earned them my trust and loyalty as customer.I highly recommend this company their outstanding services
Abbas · 25 September 2024
★★★★★ 5/5
TrustpilotAn excellent Letting and Management Agency - look no further!
I wholeheartedly recommend David Daniels to let and manage your property. I have been with them, as a landlord, for over 15 years now, and I find their management procedures very thorough and professional, often going the extra mile to make sure everything is catered for, both for the tenant and the landlord. I feel well supported, leaving me a happy and stress-free landlord! Thanks in particular to Hellana, Auste and Charlotte.
SG · 18 March 2021
★★★★★ 5/5
GoogleRented a property through David Daniels with great success. They kept me updated throughout the process and made it as stress free as possible. They listened to my requirements and found me a property that i was looking for!
Would defo recommened. 5*
George · 28 May 2020
Agent replied · 28 May 2023
Many thanks for the kind words.
★★★★★ 1/5
GoogleAbsolutely terrible customer service - have not experienced this bad customer service ever. The letting agency does not reply to any emails directly. They only reply when the landlord has needed to get in touch with the letting agency directly to get things sorted.
In addition to this, I was charged £380 for an agency fee for signing up with my flat even though the agency didn't even turn up to the viewing. The old tenant showed me around and answered my questions. Please do avoid if possible.
Saara · 29 May 2016
★★★★★ 1/5
GoogleDon't really deserve a star, but I can't leave a review without it!
The customer service is absolutely appalling! The lady I spoke to was about to hang up because I was complaining
about unannounced visit to the property!
Absolutely unprofessional!
Stay away!
Rangel · 27 February 2024
★★★★★ 1/5
GoogleAbsolutely terrible customer service - have not experienced this bad customer service ever. The letting agency does not reply to any emails directly. They only reply when the landlord has needed to get in touch with the letting agency directly to get things sorted.
In addition to this, I was charged £380 for an agency fee for signing up with my flat even though the agency didn't even turn up to the viewing. The old tenant showed me around and answered my questions. Please do avoid if possible.
Saara · 28 August 2015
★★★★★ 2/5
GoogleThey have been the worst estate agents i have ever been unfortunate enough to use.
Once they had our money they couldn't have cared less, and i would advise everyone to go elsewhere unless you like dealing with a bunch of morons who are out to get every penny from you that they possibly can.
Everything they said about our property was a lie, we had a broken toilet for the entire 8 months, a boarded up back door for two months all of which we constantly rang them about and every time they said they had no record of us ever reporting such problems.
The house was in such a horrific state when we first moved in that we were forced to pay for a hotel for the night until the house had been gutted of stale food and dirty underwear, all for which we got the pleasure of paying David Daniels a ridiculous amount of money.
I must say that this all refers to the workers in the Stratford office as we have always found the management team to be helpful and polite.
Sally · 30 May 2014
★★★★★ 5/5
GoogleDavid Daniels made renting our property an easy process. They were friendly, knowledgable and professional and found suitable tenants quickly. They were incredibly helpful and organised everything to ensure our property met government standards. Highly recommended.
Michael · 28 May 2021
Agent replied · 28 May 2023
Many thanks for the kind words. We are glad to have been of assistance.
★★★★★ 5/5
GoogleI have been dealing with David Daniels since 2013 both in terms of sales and lettings. They have been professional throughout and always willing to help in both regards. Their management services are also great. Thoroughly recommend them.
ShahedPositiveProfessionalism
Zafreena · 26 August 2020
Agent replied · 28 May 2023
Many thanks for the positive review.
★★★★★ 5/5
GoogleJason at David Daniels was really helpful throughout the purchase process. As a first time buyer it was great to be able to give him a call to ask any questions - he was always very accommodating and helpful.
Joanna · 28 March 2024
★★★★★ 5/5
TrustpilotJason and Dean were brilliant
Jason and Dean were brilliant at helping me navigate a complex sale. Really responsive and honest.
Joanna · 17 January 2022
★★★★★ 4/5
GoogleWe had a very good experience with David Daniels overall. The agency managed the property we lived for 2 years and I can say they were professional and very quick to fix things when needed. Would definitely recommend them to anyone. :)
Nikolaos · 29 May 2019
Agent replied · 28 May 2023
Many thanks for your kind words. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotRent property
I rented the property i wanted from them. They were very helpfull and nice. Many thanks to Lee Correia and Lee Mills
Casca · 8 October 2020
★★★★★ 5/5
GoogleFantastic Service. Always available to Help. My Property has never stood empty Thanks to The team at David Daniels.
A special Thanks to Mr Lee Correia for taking care Of My Property and for Always bringing in good tenants to it.
Thank you guys
Ali · 29 May 2017
Agent replied · 28 May 2023
Thank you Mr Kakavand, many thanks for your kind words.
★★★★★ 5/5
GoogleDavid Daniels handled the sale of my flat and I had great service from Dean Chambers and Dean Correia. They were incredibly professional and helpful throughout the sale. If I need an estate agent again I’ll be coming back to these guys.
Vicky · 29 May 2018
Agent replied · 28 May 2023
Thanks for your kind words.
★★★★★ 1/5
TrustpilotCheats avoid at all times
Stop writing your own reviews David Daniel , on here and other websites !! The language becomes obvious to pick out.
Hated them, bunch of thieves. Avoid them at all cost or try something more reputable and trust worthy. Will never get your deposit money back ! Some of the other reviews on sites seems they write there own reviews, take my advice and avoid them for letting or for that matter any property sales.
Matt · 16 December 2014
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. I have been using David Daniels’s Services for many years - so that says it all. All staff that I have dealt with are professional and friendly. Lee Correia has found a new tenant recently for my property very quickly. The ladies I speak with on a regular basis are lovely. Nothing is too much trouble.
Mrs · 28 April 2022
★★★★★ 4/5
GoogleVery friendly professional service, have helped me to find good tenants and they are very customer focussed and supply good service to both landlords and tenants alike. Always helping with changes in legislation in letting laws etc and giving good advice.
Heather · 29 May 2017
Agent replied · 28 May 2023
Many thanks for your kind words.
★★★★★ 5/5
GoogleWe were very happy with Jason's support when we sold our house, working with us and the buyers to ensure we were able to exchange and complete quickly.
Alex · 26 July 2024
★★★★★ 1/5
TrustpilotAvoid - students beware.
Deposit vanished over the length of time it took to get anything in motion to be resolved. A previous tenants damage and years of neglect blamed upon ourselves. Cracked flooring, broken mirrors, mould and exposed wires in the unventilated bath room. Fake landlords details were given for contact.The house had not legally been split into two separate living quarters as confirmed by the water board.Infested with mice.
Dave · 1 June 2020
★★★★★ 5/5
GoogleI recently sold my house in forest gate through David Daniels. Both Dean Chambers and Dean Correia handled the sale and i had a first class experience. I will be recommending these guys to my friends and family!
William · 29 May 2018
Agent replied · 28 May 2023
Many thanks for your kind words.
★★★★★ 5/5
GoogleExcellent professional services provided by David Daniels, their service has been consistent over the years. Really pleased with the speedy responses, personal touch and will always recommend them to others.
Bim · 28 May 2021
Agent replied · 28 May 2023
Many thanks for your kind words.
★★★★★ 1/5
GoogleVery unprofessional and absolutely scamer never pay them deposit they will make false excuses and forfeit your deposit very disappointed they scam my friend recently...NegativeResponsiveness, Quality, Professionalism, Value
Saqib · 26 August 2021
Agent replied · 28 May 2023
Unfortunately we have no record of your details on our system. Should you wish to discuss any issues further then please do not hesitate to contact us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.