Trusted Agent profile · London
Verified
★★★★★
162 reviews across 3 platforms
82-84 Bermondsey Street, London, SE1 3UD
Daniel Cobb's office in London, at 82-84 Bermondsey Street, is rated 4.3 out of 5 across 162 reviews on three platforms, including 118 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotHorrible experience
Horrible experience trying to sell my flat. Within days you realise the showing agent has only got time for the potential buyers and has little or no knowledge about the lease and legal side of the property and not communicate with all sides frequent enough to foresee the problems or tackle all sides with sensitivity and honesty.
5/5
TrustpilotAmir gave me hope....
I currently live in St Albans and googled agents in Battersea as I want to sell my flat by CJ. I arranged 3 appointments, first guy came in and kept referring to my 3 bed as a 2 bed. The next lady was 1 hr late, then I met Amir. Amir came prepared and on time, he knew the market and how we need to approach a sale in the current market. Thank you as you were last hope.
5/5
TrustpilotExcellent to work with
We have worked with them on a number of surveys. They have always been well briefed and efficient to deal with.
5/5
GoogleThey helped me find my perfect home! The whole process was extremely fast and straightforward! They were very responsive to any of my doubts and it was a pleasure collaborating with them!
Dear Diana, How wonderful to receive such a nice review. Thank you very much indeed for taking the time to write about Daniel Cobb and the service you have received from us. I hope all is working out and should you need anything from us please do not hesitate to call. In the meantime, thank you again for choosing Daniel Cobb and I hope you enjoy everything Bermondsey and London Bridge has to offer. Kind regards, George Cobb Managing Director
5/5
GoogleWe bought our property with Daniel Cobb 4 years ago and recently sold it with them too. Mark and Hayley have been exceptional - they are professional, efficient, caring, and get the deals done. You’re in safe hands with Daniel Cobb and I highly recommend them.
Dear Charlotte, Happy New Year. I hope you are getting off to a good start in 2021 despite the challenges. I am very grateful for you taking time to write such a nice review about Mark and Hayley. It is great to hear that you are getting such a good service from the team and I am over the moon that after 4 years you chose us again to help with your next move. I wish you the very best for the future and your next home. If we can help at all in the future, we would love to help. Warm regards, George Cobb Managing Director
5/5
GoogleThe staff are very kind, friendly and professional at the same time. Giving tips of the best spots for food and coffee in the area yet making sure things runs smoothly business wise. Also great music selections whenever I'm there for business or just dropping by to say hello
Dear Lostboy! How nice to get a 5 star review. Thank you for taking the time to write about our service (and music choice!) … More
5/5
GoogleThe letting agent was superb. They were respectful, polite and trustworthy. They gave me useful advice and guidance and made me feel comfortable and confident.
Dear Tania, Thank you very much for your kind words about the team. They are really chuffed with the feedback. I am so pleased you have had such a positive experience with Daniel Cobb and our lettings team. I wish you lots of happiness in your new home and if we can help at all in the future please do not hesitate to ask. Kind regards, George Cobb Managing Director
1/5
TrustpilotDaniel Cobb - worst agency in London?
Daniel Cobb? Where to begin. Probably the worst agency in London - or at least the worst I have experienced. My friend, who I'm writing on behalf of (as she is still traumatized by the experience), recently became a student when she moved into their London Bridge property. The agent then flipped out and demanded 6 months rent up front at the last minute. Despite this, they then took an age to fix broken hot water and other repairs like a blocked sink and broken security lock on the door. Finally, the piece de la resistance: they sent an eDoc which signed away their right to repay the deposit, meaning my friend had to get it back from the new tenant moving in. This new tenant, typically, tried to knock the deposit down by hundreds of pounds leading to a very stressful situation which DC directly caused. If... if you are recklessness enough to use Daniel Cobb in the future, please make sure you read all the small print, particularly any email or document sent by them, as they will try to sign away any responsibility to save themselves money and screw you over without any concern for your well-being. They have not heard the last of this matter.
1/5
TrustpilotThey informed us about a change in our move-in date less than 12 hours before the original date of move..
They informed us about a change in our move-in date less than 12 hours before the original date of the move. The new date was pushed by two weeks. Therefore, as we had already switched all utilities to the new apartment, we had to survive without utilities in the old apartment for two weeks. Moreover, the estate agent we were in contact with was behaving in a very unprofessional and disrespectful way on the phone as we called him to explain the issues. He was shouting at us on the phone and blamed the situation on us, the clients. Furthermore, the agent did not inform us about other issues we faced regarding the move and when asked about it, he claimed to have been in contact with us regarding the problems, which was not true.
1/5
TrustpilotAwful, avoid!
If I could leave a lower rating I would. A total of 99 days spent with a shower out of action and black mould under the carpet from the leak presenting a significant health hazard. The issue persisted for a duration of 6 months in total and was not resolved by the time we moved out. Daniel Cobb were managing the property although it felt more like we were, DC did not follow up with the shockingly bad contractors they brought in to do work, so instead we had to chase for answers time after time. The contractors brought in made an absolute mess of the flat, refuse bags left, thick dust, sealant on door handles, debris down the toilet... and Daniel Cobb did nothing to have the property put back to the state it should have been after the contractors left. All in all, I feel we were palmed off time and time again, with excuses they were waiting on the landlord or contractors decisions. I would never rent with Daniel Cobb again and would not wish anyone the same pain we had to go through.
5/5
GoogleMy experience with Daniel Cobb has been marvellous all round. DC managed my property as an overseas landlord for 2 years and did an exceptional job, even though I was remote. From finding tenants super quickly to ensure that my property was …
Dear Ben, Thank you so much for this amazing 5 star review. I am very grateful to you for taking the time to write about your experience and the team. The London Bridge … More
2/5
GoogleThe attitude of one of the staff is quite rude.
Dear 罗芳林, I'm so sorry to hear you've had this experience. Please feel free to contact me directly on 0207 222 1000 to help me understand more what happened and what we can do to improve. Kind regards, George Cobb Managing Director
5/5
GoogleHaving moved four times in as many years, and engaging different estate agents on each occassion, Sarah, Reagan and the rest of the team that helped us at Daniel Cobb were the clear winners in every respect. They are professional, …
Dear Richard, Thank you very much indeed for finding the time to write such a fantastic review. I am really pleased Sarah, Reagan and the rest of the team did such a good … More
1/5
GoogleThey were delaying the process in everyway possible after the deposit is paid, slow response after they have made your money. Wrong document sent and wrong invoices quotes... Left you with no place to live on the day of moving in... worst service ever... avoid them.
Dear Mr Zhao, Thank you for taking the time to feedback. I am so sorry we have not met your expectations on this occasion. I am always grateful to receive feedback, both … More
5/5
GoogleExcellent service from Mark and Rob. Both showed real commitment to our property and excellent, experienced judgment.
5/5
GoogleDaniel Cobb have acted for my husband and I over several tenancies and have just concluded a further tenancy ,they were quick to find tenants and very professional with the ensuing negotiations and required paperwork .I would not hesitate to recommend them.
Dear Julia, Thank you for taking the time to write this review. I am very grateful for your continued support and loyalty towards Daniel Cobb, something that me and the … More
5/5
GoogleI recently sold my flat with Daniel Cobbs, and I was very impressed with how this was managed. Mark Andrews oversaw the process and was incredibly responsive and proactive in ensuring everything was dealt with in a thoughtful and …
Dear Alicia, Thank you very much indeed for taking the time to write such a nice review about Mark and the team. We love Mark. He is a very experienced and caring manager. … More
1/5
TrustpilotGreedy and ruthless agency
In true greedy and ruthless estate agent form, Daniel Cobb sneakily put in a ridiculous clause in our potential future landlord’s contract demanding that he pay them £5000 p/y for independently finding new tenants, meaning we couldn’t go through with the tenancy in the end. Would not recommend anybody making deals with this estate agents.
5/5
GoogleWe were very pleased with the service from Daniel Cobb. They got our property on the market very quickly, viewings were well organised and feedback received. We had an offer within a fortnight and completed about a month after that, all …
Dear Julian, One of my new year's resolutions is to reply to every google review and I have to apologise for this one being a bit later than I would have liked. Nonetheless, … More
5/5
GoogleAbsolutely fantastic customer service from Sarah who is consistently going above and beyond! I’ve recently moved into a new property via Daniel Cobb and I was highly impressed by Sarah’s professionalism and speed. All the paper work was …
Dear Andra, Thank you so much for taking the time to write such a lovely review. I've just … More
5/5
GoogleMark sold our flat and had a good stream of potential buyers, he was great at communicating throughout to make the process as smooth as possible.
Dear Rosie, Thank you very much for taking the time to write a few words about Daniel Cobb and in particular Mark. I am really pleased to hear things have gone well and your experience throughout was a positive one. Thank you for choosing Daniel Cobb and I'd like to wish you the very best for the future. Kind regards, George Cobb Managing Director
5/5
TrustpilotHighly recommended…
My sister relocated from Singapore last month. Needing a rental in the South London, I liaised on her behalf with Daniel Cobb, following a referral. They worked strictly to the brief so no time was wasted on too small, too expensive, which was refreshing. They also provided tons of local knowledge (I live in Norfolk) and communications were great throughout.
5/5
GoogleThe whole experience was very positive. I always received timely and clear information and they were always available and responded quickly to all questions. The process was very smooth and easy, including viewings, offer, documents, …
Dear Andrea, Thank you very much for the glowing review. I am so glad you had such a good experience with Daniel Cobb. I am really pleased to hear that things went so … More
5/5
GoogleIt was a pleasure working with Sarah, she was professional and contactable at all times as well as being lovely to deal with. Daniel Cobb did a fantastic job at sourcing just what we wanted.
Dear Joylon, Thank you very much for taking the time to write the review. I am really pleased you had such a good experience with Daniel Cobb and in particular Sarah. She … More
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