Trusted Agent profile · London
★★★★★
403 reviews across 2 platforms
180 Brockley Road, London, SE4 2RR
Conran Estates's office in London, at 180 Brockley Road, is rated 4.9 out of 5 across 403 reviews on two platforms, including 314 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGuy & Charlene looked after us the whole way through our purchase. Very helpful, always had time to take our calls and help us keep our moving timeline tight. Very please with the service and would recommend to anyone!
Hi Andy, thank you for your review and recommendation. We pride ourselves on our service and Guy and Charlene will be thrilled with the feedback. Good luck in your new home! Regards Kelly
5/5
GoogleExcellent Service. Dan Sharpe was very professional and everything went through incredibly quickly!
Dear James, thank you so much for your review - I have passed this onto Dan who is thrilled. I am so glad that the process was highly efficient. Regards Simon
5/5
GoogleThese guys are the best! Communication was perfect and they kept their eye on the ball. Thanks alot guys.
Dear Ken0 K, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotVery good services provided by Conran…
Very good services provided by Conran throughout the tenancy. I would like to mention Lucy our property manager in particular who has been very helpful and kind at any time
Dear Tristan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally impressed with friendliness, attention to detail, being kept informed and feeling valued as a customer. It was always a pleasure to receive a call from Guy - even if he was chasing me up for something!
Thank you for your review, Judi. Forming friendly relationships with our clients and delivering great service is paramount and so it is always lovely to hear when this has had a positive impact. Regards Kelly
5/5
TrustpilotWe've been tenants with Conran for…
We've been tenants with Conran for three years now and they've always been really helpful. The online platform is really easy to use and we always get a prompt response to issues.
Dear Meg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAbsolutely delighted with the service we received from Conran. Exceptional communication throughout the whole process of selling our property in Brockley. Always kept us informed about progress and very competitive fees. Couldn't recommend them highly enough
Hi Marcus, thanks for the kind review. I am so pleased the guys at Conran Brockley looked after you so well. regards Simon
5/5
GoogleAbsolutely stellar service, would highly recommend. The whole team were incredibly friendly, understanding and personable throughout the sale process. Thanks again!
Dear Yudi, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI recently sold my flat in Brockley and had a great experience working with Guy and Felix - they are honest, friendly, professional, responsive and understanding. I would recommend them to anyone in the area.
Hi Stephanie and thank you for your review. You've used great words to describe the guys in our Brockley office and I am delighted you enjoyed working with them. Regards Kelly
5/5
GoogleA smooth transaction from start to finish, with Conran's helping the process along at relevant points. The team are approachable, knowledgeable, and communicative. I'd highly recommend working with them to buy or sell a property.
Thank you for your review, Murray. I'm delighted you enjoyed working with our Brockley team and look forward to working with you again in the future, or indeed any of your family or friends! Regards Kelly
5/5
TrustpilotI have been living in my property for 4…
I have been living in my property for 4 years already and I’m so happy with Conran. They really cares about me when I get issues. I recommend Conran 100%
Dear Alejandra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFelix & Joey we’re both great to work with on the sale of our property. Great communication and always willing to discuss and concerns to assist In the sale. Highly recommend
Hi Will and thank you for your review and recommendation. Felix and Joey are a great team and I'm glad they looked after you throughout your sale. Regards Kelly
5/5
GoogleA first-class service from (especially) Dan, and the rest of the great team at Conran Brockley. They have been very professional and patient throughout the process of selling my property, providing regular updates and feedback. And thanks again Dan, for sorting out various problems in my absence! Highly recommended.PositiveResponsiveness, Quality, Professionalism
Hi Jude, I am glad that Dan and the other first-class team members at Brockley have looked after you so well. Your review means a great deal to us all so thank you. Regards Simon
5/5
TrustpilotFelix
We had a lovely experience with Conran - ask for 'Felix'.
Dear Will, Thank you for leaving a wonderful 5* review. Kind regards, Sarah
5/5
GoogleFantastic service from Conran's in Brockley. Guy and Felix steered us through to completion superbly, communication was great and a lot of stress was avoided by their constant professionalism. I would highly recommend.
Hi Sylvia and thank you for your kind review. I am so pleased we were able to help you achieve a smooth journey and as stress-free as possible! Wishing you all the best. Regards Kelly
5/5
GoogleFelix from Conran is a legend. Would have him for every move. Could not recommend him highly enough!
Dear Rendall, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleEstate Agents come in all shapes and sizes - and often their demeanor is more pushy than one would like. My experience with Conran, and with Felix in particular, was markedly different. Good listeners, considered in their suggestions, prompt in their communication, and soft in their manner. Highly recommend.PositiveProfessionalism
Hi Guillermo. I am so glad you like our refreshing approach to estate agency. Pushy sales people are not our thing and it is so refreshing to hear this from our customers. Warmest regards Simon
4/5
TrustpilotWe had problems with the First Lady…
We had problems with the First Lady that was looking after us but since they change her with Lucy we didn’t have any problem, she’s really helpful.
Dear Alice, Thank you for your kind comments regarding Lucy and your review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDuring a 12-month house hunt we viewed 70+ properties and engaged with 10+ estate agents. Felix and the Conran Brockley team made us feel most at ease and their relaxed demeanor made for a surprisingly pleasant experience! Would highly recommend.PositiveResponsiveness, Professionalism
Wow, 70+ properties, that is a lot! I am thrilled that Felix and his colleagues at Conran Brockley looked after you so beautifully. It makes their day getting 5* reviews such as this one. Thank you Simon
5/5
GoogleDan and Conran Brockley team have provided an excellent service for selling our flat. Good communication throughout the journey and really supportive always. Without their support, the process could have been more painful and stressful. Highly recommend using them!PositiveResponsiveness, Quality, Professionalism
Hi Soomi, thank you for recognising Dan and the amazing team at Conran Brockley. Their job is to add value and reduce stress, I am thrilled they have succeeded on both counts. Thank you for choosing Conran and I wish you a fantastic future. Regards Simon
5/5
GoogleWarm, friendly and professional service. I felt that Charlene O'Brien really took the time to understand the sort of property I was after, was professional, responsive and supportive.
Hi Nick and thank you for your review. Charlene will be thrilled that she had a positive impact on your moving journey. Wishing you all the best. Regards Kelly
5/5
GoogleVery helpful work from Felix! We were buying the property and his professional and friendly approach helped the sale through.
Thank you for your 5* review Mark. Clients often comment on Felix's professional and friendly manner, and I am delighted to hear that this helped with your purchase. Regards Kelly
5/5
GoogleGreat experience. Would highly recommend as a buyer or seller :)
Dear Ros, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotHaving been a tenant through conran I…
Having been a tenant through conran I have always found Danielle professional and keen to resolve any issues promptly. Thank you!
Dear Jamie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.
