Trusted Agent profile · London

Concept Studio Apartments London reviews

4.6

★★★★★ Excellent

542 reviews across 2 platforms

Basement office, Princes Square, London, W2 4NP

Concept Studio Apartments's office in London, at Basement office, is rated 4.6 out of 5 across 542 reviews on two platforms, including 537 Google reviews rated 4.6.

Google logo

4.6 / 5

537

Reviews on Google

This office

Facebook logo

2.6 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

3/5

Google

Overall great location, right next to the Kensington and Portobello market. Also, conveniently located next to the Underground (5 minutes walk), with quite a few coffee shops and pubs located nearby, which was reflected in the price. The main drawback was the poorly insulated walls, as noise from people walking around the hallway and in other rooms was very apparent. This made it difficult for me and my girlfriend to sleep, and also provided limited privacy. Lastly, the Wifi was not working for the first couple of days, despite the property showed online having good Wifi access.

Sherzad · 14 June 2023

5/5

Google

Beautiful apartment in the heart of Notting Hill just at the beginning of Portobello road! Very clean, new and very conveniently furnished. Comfy bed, tv, shower with all necessary toiletries. Kitchen is equipped with kettle, nespresso coffee machine (there are also complimentary tea bags and coffee capsules), cutlery, glasses & mugs, fridge and cooker. Basically the apartment has everything you need for both a short-term and long-term stay. Tube stop is just within 10-minute walk, there are plenty of pubs and restaurants around, as well as convenience stores and supermarkets. I’d definitely recommend staying here and would love to stay again when I’m in London next.

Anna · 14 June 2023

4/5

Google

Really nice apartment was smaller than the one I stayed at previously, was clean and I felt safe in this area. Was a bit noisier than the last one also but did not bother me 2 much. Would like to have had a mirror in the room maybe on the inside of the wardrobe. I had something running down the bathroom mirror in the bathroom not sure what this was. There was renovations being done which was a bit annoying. I would book again if I was returning.

Eileen · 14 June 2023

4/5

Google

The location is fantastic, very pretty, however it is a little noisy from the outside traffic. The apartment is spacious, modern, clean and well-equipped with kitchen stuff. There is tea and Nespresso coffee, you need to bring milk. There is a good Tesco Express supermarket by the tube station ( 7 mins walk). My only negatives are not being able to open the windows for some fresh air, and that the bathroom area is very small ( there is very little space between toilet, sink and shower- not fit for plus sizes). Otherwise very good value for money and is better than some 4* hotels.

Claudia · 14 June 2023

5/5

Google

Great location, lovely decor, spotlessly clean, and a super comfortable bed. It had everything you need (kitchen, small refrigerator, etc.) for a pleasant stay. Definitely worth repeating!

Sara · 4 October 2026

4/5

Google

Clean and ideally located near Hyde Park. Just a couple of things could be improved on - Room was not ready by 4.15pm although check in was at 3pm. We were asked to leave and come back which did not suit us, we were however able to leave our luggage there whilst they were sorting the room and the staff member was very nice. We were then asked if we could check out early which was not possible.

Rachel · 14 June 2023

5/5

Google

It was a great experience. The apartment is brand new, extremely clean and comfortable. Very quiet in the night (window faces a small garden with no houses near). Instant hot water in the shower. Coffee maker, perfect fridge and microwaves oven. Location is very convenient to walk London around and less than two minutes away from Earl's Court underground station. Easy to understand instructions to get in. Absolutely recomended. I will repeat when I go back to London.

The · 14 June 2023

5/5

Google

Good place in the room, good shower and small kichen with the lost nessesary tings for coocking. Nearby to several bus-stop and undergrown stations. Nice neighborhood

Katrine · 4 October 2026

5/5

Google

Wonderful little apartment in an ideal location for seeing the sights of London. Good and clear communication from the owners right from booking. Would heartily recommend

Fraser · 4 October 2026

4/5

Google

Hotel in a good location. Nice room. No elevator, which could be a problem, as it's a four-story building. No luggage storage, so I won't be back!

JEAN-LUC · 20 September 2026

5/5

Google

Well equipped and furnished apartment, great location a few minutes walk from Earls Court Tube Station, bathroom was fabulous, hot power shower. Info from owners before and during the stay was great, would definitely stay here again, Earls Court is my usual London staying location. My only comment would be if you are a light sleeper there was quite a lot of road noise, maybe ask for a room away from the road.

Heather · 19 July 2023

4/5

Google

Modern, nice accommodation, the only downside was the bed, which creaked a lot. Otherwise, we were satisfied and there was even coffee.

Petra · 8 October 2026

5/5

Google

Lovely apartment for two with everything you need for self catering. Very clean and cosy, comfortable bed and wonderful shower. Communication was brilliant as I worried about not having a reception, but everything was explained very well and checking in was easy. Looking forward to staying again soon!

Christine · 9 April 2026

5/5

Google

The accommodation is fully equipped. The area and location are truly excellent, thanks to its proximity to the metro and bus stops.

Santo · 4 October 2026

4/5

Google

Small apartment with everything you need, but very warm! Great location, 5 minutes to the nearest subway station, 2 minutes to the bus stop.

Chris · 13 September 2026

5/5

Google

Fantastic location very close to St. Pancras station. Directions and access were easy. The apartment was clean and comfy. I was travelling for work and chose a basement room so it would be quiet and it was - I slept very well. Would definitely book again.

Chris · 9 April 2026

5/5

Google

Excellent place, lovely neighborhood, great location, and very clean. Close to public transportation and several shops. I would definitely return.

JOSEFINA · 27 September 2026

5/5

Google

Great place! Have been in London a number of times and got used to the pretty mediocre standard due to old buildings and carpets. Then I came to this place - and what a place! Everything is new and great standard. Easy to get the keys. The only this is that if you get the rooms on 3rd or 4th floor there are quite some steps up and no elevator.

Nils · 14 June 2023

4/5

Google

Literally across the road from the railway station King's cross /st. Pancras.. The flats look modern and are well equipped. The bed has a hard mattress, which I liked. I prefer erring on the harder side than the softer side, as it's more comfortable for my back. The bed was a little too narrow for 2 adults, it was probably 120cm wide, because there was noticeably less room than my 140cm wide bed at home. There was definitely something wrong with the shower drain, it smelled horrible. We thought at first that perhaps the drain siphon dried up, but the problem persisted after using the shower. That was probably the worst part of our visit. We couldn't figure out how to regulate the thermostat, providing the manual would be helpful. Please just include more than 1 set of cutlery per person. Especially spoons. stirring my coffee, having a yoghurt, and eating a kiwi with the same spoon at breakfast was less than ideal. That's it. Overall, recommended for the great location, modern furnishing, and peace and quiet considering it's so close to the busiest hub in London

Chaitanya · 14 June 2022

4/5

Google

Very comfortable room, kitchenette and living space and a rather spacious balcony (at least the room we got had one). The key collection and return was easy, and fast. We received the door lock and key safe codes via email 3 days before our trip. The induction stove and utensils provided were easy to use and made for a comfortable stay. If i were to be honest, this was one of the better places we have stayed at on our trips. However, the washing machine and dryer were coin activated (£1 for 30 mins). We were not sure how long each cycle/process on those machines took. The spin cycle on the WM did not squeeze out all the water, and we had to run the WM several times to get our clothes to reasonably clean and dry before loading them into the dryer. Same thing with the dryer, had to load it several times. We ran out of coins, and there was no coin exchange nearby. There was bo cleaning crew sent in to clean up, or leave new toiletries, towels and toilet paper. Although i later understood that one was supposed to come every 7 days (they did not). We ended up having to buy supplies from nearby stores. Other than this, we found the stay quite pleasurable. The apts are located in a prime location about 5 mins from the edgeware road station, and a lot of shops nearby.

V · 14 June 2022

4/5

Google

My wife and I had a recent 5-night stay in a studio apartment at St James Apartments in Holland Park. It was a very good studio apartment in a great location. We liked the great location in Holland Park is great, close to shops and public transport, with lots of things to do in walking distance. Facilities for a studio apartment were good. We would certainly stay again. We disliked that we were allocated a top floor apartment, up three flights of stairs with no lift. A lot of climbing up and down stairs! There was only one chair in the apartment, even though it was otherwise set up for two people. Although the kitchen was reasonably well equipped, an important item missing was that it did not have a toaster.

David · 14 June 2022

5/5

Google

Excellent stay, very clear entry instructions, very clean and well appointed . Suprisingly quiet given the location.

Adrian · 10 October 2026

5/5

Google

I really enjoyed my stay at Concept Studio Apartments. The apartment was exactly as described online - no nasty surprises. It was within walking distance, even with my suitcase, from Paddington Station and it was easy to find. Inside the furnishings were tasteful, the kitchen had everything you need to cook a simple meal. The bed was comfortable and the bathroom and the private terrace were really fabulous. Everything was clean, modern and brand new; I will stay again.

Clare · 14 June 2022

5/5

Google

Good Location. Nice rooms. Top Service . Bed was a little bit small , but all clean !

Kevin · 18 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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