1/5
TrustpilotWorst Agency Ever
They are very helpful and friendly UNTIL you make your first payment. After that you can't reach anyone for any issues. Worst agency to rent WAY SO FAR!
Trusted Agent profile · London
City Rooms London reviews
★★★★★
1,166 reviews across 2 platforms
3-5 Globe Road, London, E1 4DT
City Rooms's office in London, at 3-5 Globe Road, is rated 3.2 out of 5 across 1,166 reviews on two platforms, including 546 Google reviews rated 3.3.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleCompetence and reliability are the main characteristics of the staff, in my case Mario, who gave me a lot of attention, availability and patience above all, given my slew of questions! I highly recommend it!!
5/5
TrustpilotI’m happy to say
I’m happy to say, I live a really good experience with cityrooms. I found Lilian on the web and he found a room for me in less than 1 day. It was perfect
1/5
TrustpilotTerrible Company
Terrible company. Doesn't listen to complaints, has very dodgy workarounds and will let people view the property/your room with any prior consultant. Cleaners arrive once very two months at best. Stay well away.
5/5
TrustpilotCityrooms has helped me a lot to find…
Cityrooms has helped me a lot to find out a proper room in London. I'd like to mentiom the agent Jafar, he has been extremly kind and focused on my roon search!
5/5
GoogleI went to Cityrooms and met Claudia. She immediately proved to be good and helpful and helped me find accommodation immediately. Highly recommended!
5/5
TrustpilotSalvatore and Jafar are very reliable…
Salvatore and Jafar are very reliable agents and they helped us find a perfect place.
4/5
Trustpilotnice and friendly team there
Used them twice in the past 3years, nice and friendly team there, especially the service team.
5/5
TrustpilotWe are landlords and recently rented to…
We are landlords and recently rented to City Rooms and they are exstreamly professional and their in-house Maintainance team are superb. We would highly recommend them to any fellow landlord.
5/5
GoogleNothing to say, except to compliment you on your availability and professionalism, highly recommended!!!!
1/5
GoogleOne star is already too high a rating. Agency that is waiting for nothing but young Italians who are desperate and looking for accommodation in a short time. Stay away
5/5
TrustpilotExcellent experience in cityrooms
Really good service... I have been very lucky to have found the right place in a short time.. highly recommend this place and the guy thet served me jafar!
4/5
GoogleRating only, no written review.
5/5
TrustpilotNice room
I could look for amazing room because of City Room. And Peter introduced my room! I absolutely love my room. I’m so happy. Thank you so much:)
5/5
GoogleThe best experience among the agencies I have visited. The room was good and I only had one problem with the internet that was fixed in one day.
1/5
TrustpilotTerrible company avoid!!!!!
Terrible company. Waste of money! Really disappointed with the reponse and I will be taking it further as these lot don't want anything to do with it.
1/5
TrustpilotUnpleasant Fools
Just don't waste your time with these kinds of people. They are after one thing: money. And they don't care how they get it from you. Hopeless.
5/5
TrustpilotMany thanks to Mr Christopher Lucas who…
Many thanks to Mr Christopher Lucas who did an amazing job by helping me.Always available for my questions and providing all the informations needed.5 stars
1/5
GoogleThey do everything they can to take as much money from you as possible, they are scammers, stay away from them as much as you can!
1/5
Googleshameful, and to think that I trusted them because most of them were Italian. you disgusting people stole a lot of money from me, YOU DISGUST
4/5
TrustpilotEven with an an unfortunate outcome my…
Even with an an unfortunate outcome my agent showed persistency and was determined to find us a flat. Thanks for your help Adam Benitez!
5/5
TrustpilotLilian found me a room
Lilian found me a room. I did the move in, and I’m really happy of the room and the services. I recommend him !!
5/5
TrustpilotGreat people
Great people! Great agency! Reliable and honest!!! Definitely the right agency to go to if you are new to London!!! Thanks guys! Will recommend!!
5/5
TrustpilotI’ve been very welcomed by Christoper…
I’ve been very welcomed by Christoper Lucas. Thank you for your premium service. He assisted me any time from the beginning to the end.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
