Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally appreciative of the team here at Churchills for both helping to sell our property, and helping me to buy my next one. It was a long process for sure, with lots of ups and downs (First seller pulling his property off the market, then after finding a fab second property, our first buyer pulling out right at the end and a frantic scramble to try and save the chain!) Starting off with Dean and Doville, who worked hard to set up the initial sales, to Tom who took over when things were the most complicated, and absolutely smashed it, with the amount of support and effort he put in to getting everything over the line. I know there were others in the team such as TJ, Katie and Daniel who also helped out a lot too, so shout out to them as well. But Tom Franklin was honestly so great to work with and couldn't be more grateful. Thanks everyone!
Joeyvexx · 16 February 2026
Agent replied · 16 April 2026
What an amazing review, it sounds like a complex house sale but SO please we were able to make it as smooth as physically possible! 😊 …
★★★★★ 5/5
GoogleI cannot recommend Tom and his team at Churchill Estates in Walthamstow highly enough. I found them to be completely professional, and honest. Tom was very responsive to my questions, extremely well informed about the property and an excellent negotiator. There are always spells in the process when things go quiet, but Tom kept me in the loop - because of this, the whole process was as stress free as possible. All in all the best professional service I experienced in the area.
Helen · 16 January 2026
Agent replied · 26 December 2025
What amazing feedback! Thank you so much for taking the time to leave the review Helen 😊 we wish you all the very best …
★★★★★ 5/5
GoogleI would definitely recommend Churchill Walthamstow. The team are very professional. A special mention to Katie as she paid special attention to detail. She was very responsive, professional, friendly and addressed all my needs promptly. The process was smooth and fast thanks to her. She is was truly amazing and can't thank her enough. If you are looking for professional estate agents who offer a trouble free and speedy experience then go with Churchill.
Lisa · 16 January 2026
Agent replied · 16 April 2026
What an amazing review - thank you so much for this, we couldn’t have asked for better feedback! All the best, Churchills.
★★★★★ 5/5
GoogleChurchill estates have just achieved the successful sale of our house in Walthamstow. This was a probate sale and the manner in which Daniel and his team handled our sensitive situation has been exemplary. Tom was our close liaison, backed up by Katy, thank you both for looking after us so well. I would highly recommend Churchill estates Walthamstow to anyone needing a good estate agent.
John · 16 January 2026
Agent replied · 16 April 2026
What lovely feedback, thank you so much John! It was lovely to hear the great words about Tom and Katie and perhaps we will work with you again in the future! Best regards, Churchills Team
★★★★★ 5/5
TrustpilotJust retired so young enough to enjoy our new life
My husband and I moved to Dovehouse Lodge, Hitchin in January 2020 having just retired. Prior to our move, Sales were really helpful and kept in touch regularly to answer our many questions. Everything went well with our move. It’s now 6 years since the move and feel it was the best decision we ever made. Dovehouse Lodge is walking distance to the beautiful market town of Hitchin which we love. We are also surrounded by amazing parks and great garden centres so an abundance of places for coffee etc. Dovehouse Lodge is a lovely place to live. We have the most wonderful Lodge Manager, Linda. Linda goes above and beyond to be there for all the owners. Any help or questions we have, Linda is always there. She is kind, helpful and approachable and we count ourselves so lucky to have her looking after us and the Lodge. Eileen Durkin
Mrs · 4 June 2026
★★★★★ 5/5
GoogleI cannot thank Churchills enough. I bought my first flat from them in Walthamstow in 2008. I have been renting it as a BTL for the past few years via Churchills who have been really helpful to me as a landlord in terms of finding tenants and offering advice. Special thanks to George and Lily and the lettings team for the efforts they go to to market the flat, arrange viewings, produce contracts and help with services from inventories, Energy Performance Certs, and various safety checks and trades people. It is a very thorough services, they are always organised, friendly and across all the little details. It makes it a stress free process.
Linsey · 19 April 2025
Agent replied · 18 May 2025
Thank for the fantastic feedback Linsey! So happy to hear you’re happy with the service so far 😊 …
★★★★★ 5/5
GoogleGary and his team were brilliant.
Swift communication, highly professional and super friendly.
We ve been trying to buy a flat with other agents for 20 months and had 2 flats fall through last minute - so we have seen how other real estate agents work: some didn't even know the details of the property they were selling!
Gary and his team were different! Always informed, always accessable and the whole purchase was done in only 6 weeks! I call them the REAL estate agents!
Cannot recommend them enough!
Florian · 16 April 2025
Agent replied · 12 June 2024
Hi Florian, thank you for the fantastic review and we wish you all the best in your lovely new home!
★★★★★ 5/5
GoogleI recently had the pleasure of working with George, Anil, and the entire team at Churchill Estate Housing Agents, and I can confidently say they exceeded all my expectations. From our first meeting to the final closing, their professionalism, expertise, and dedication to excellence were truly remarkable.
George and Anil were incredibly knowledgeable about the local real estate market, providing valuable insights and guidance throughout the process. They took the time to understand my needs and preferences, ensuring that every property they presented was a perfect fit for me.
The communication from the team was exceptional. They were always available to answer my questions, provide updates, and offer expert advice. Their responsiveness and transparency made the entire experience smooth and stress-free.
What impressed me most was the team's genuine commitment to my satisfaction. George and Anil were patient, attentive, and never made me feel rushed. Their negotiation skills were outstanding, securing a fantastic deal that surpassed my expectations.
The support from the entire Churchill Estate Housing Agents team was phenomenal. Each member was professional, friendly, and dedicated to providing the highest level of service.
I highly recommend George, Anil, and the team at Churchill Estate Housing Agents to anyone looking to buy or sell a home. Their exceptional service, expertise, and unwavering commitment to their clients make them the best in the business. Thank you, George, Anil, and the entire Churchill team, for making my home-buying journey a positive and rewarding experience!
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Stella · 16 April 2025
Agent replied · 24 August 2024
Wow! What a brilliant review - thank you so much for taking the time to leave this feedback ♥️
★★★★★ 5/5
GoogleChurchills Walthamstow have been very helpful with both the purchase, renting and sale of a property. Gary has been involved throughout the years and has always been friendly and approachable and given good advice and assistance when required.
Doville has been involved more recently with a sale which has been long and complicated but she has always assisted in keeping the sale moving and shown great professionalism to both parties.
Sue · 22 May 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave this fantastic feedback, Sue - we really appreciate the kind words! 👌🏼 …
★★★★★ 5/5
GoogleLily and George,our contacts from Churchill Estates agency were absolutely amazing throughout our tenancy! They helped us find a great flat in Walthamstow,were very professional and always there when we needed them,for the duration of the time we spent there. The whole process of finding a flat and dealing with the hurdles of a new home was all the more smoother thanks to the both of them. Thank you Lily and George!
Nikolaos · 16 April 2025
Agent replied · 22 November 2024
Thank you for the great review! We are so pleased you were happy with our service 😊 …
★★★★★ 5/5
GoogleVery pleased to recommend Gary at Churchill Estates. He helped sell our mum's house in double quick time for the very top of our price range. Approachable and friendly Gary has a wealth of experience in the business matched by extensive local knowledge. Nothing was too much trouble and he was always on hand with sensible and practical advice. Thanks again Gary!
Kevin · 30 July 2025
Agent replied · 26 December 2025
What an amazing review - thank you for taking the time to leave it! We hope to work you again in the future some time 😊 …
★★★★★ 1/5
GoogleBefore you go ahead and rent any of the properties or rooms from this estate agent, make sure you check the energy band. If it is energy band D, AVOID it at all costs, especially if it doesn’t include bills. You wouldn’t want to end up like me, paying out over £300 a month just for energy. They will take advantage of you by telling you that they have other people interested in the property or room, but it is all just smoke and mirrors. Honestly, this has been the worst agency I have ever had the misfortune of dealing with; I should never have put my trust in them.
Anthony · 16 March 2026
Agent replied · 16 April 2026
Thank you for your feedback. We are sorry to hear that you are unhappy with your experience.
We would like to clarify that we acted as the letting agent only in this instance and do not manage the tenancy or utility arrangements at the property.
The Energy Performance Certificate (EPC), including the energy rating, was provided before the holding deposit was paid and again within the tenancy documentation so that an informed decision could be made before proceeding.
Energy costs can vary significantly depending on usage, tariffs and seasonal factors, and EPC ratings provide guidance on efficiency rather than a guarantee of running costs. If you have concerns about unusually high energy bills, it may be worth contacting your energy supplier to check that the meter and billing arrangements are correct.
We always aim to deal with applicants honestly and transparently and do not mislead prospective tenants regarding levels of interest in a property.
We are sorry that you feel dissatisfied, but we believe the information provided prior to the tenancy was clear and accurate.
★★★★★ 5/5
GoogleWe just moved into our new property and are very happy with the service offered by Churchill. From the initial viewing to helping get exchange over the line. Our contact, Tom was knowledgable and effective throughout
Joseph · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave this fantastic feedback, particularly regarding Tom! We wish you all the best in your lovely new home 🏠 …
★★★★★ 5/5
GoogleThanks to Sahir and the Churchill team our house sale took around two months. Every obstacle was easily overcame and myself and brother would recommend Churchill's E17 branch to anyone thinking of selling a house.
Anne Whelan
T · 23 December 2025
Agent replied · 26 December 2025
Thank you so much for the great review, Anne! Wishing you all the best in the future
★★★★★ 5/5
TrustpilotGuest room at St Mary's Lodge
Stayed in the guest room at St Mary's Lodge, Birchington on Sea. The room was comfy, clean and the new ceiling fan worked a treat. Many thanks to Fiona, Lodge Manager for making the stay so comy and relaxing. Kim
Kim · 3 August 2026
★★★★★ 5/5
GoogleWe had a large deposit and, after being put off by some of the more aggressive estate agents in the area who we felt could not be trusted at all, bought a property Churchills was managing - in part because we got the impression that they were taking the job seriously and being transparent with us. We had been looking at other properties sold by other estate agents and though the properties were nice, the approach of the agents was so off-putting that we didn't feel comfortable engaging with them, regardless of how much we liked what they were selling.
Gary was straightforward with us and communicated clearly throughout with us and the vendor which meant that we had a very smooth transaction from start to finish - we completed in a couple of months. I would definitely go back to Churchills if/when I'm looking to sell
Nina · 5 June 2024
Agent replied · 12 June 2024
Hi Nina, thank you so much for taking the time to write this great review - it honestly makes us so happy to know we are doing things 'right' and not pressurising anybody into such a life changing decision! Best of luck in your new home.
★★★★★ 5/5
GoogleI had a brilliant experience with this agency. The branch manager (Gary) explained everything thoroughly on the first visit. They’ve found me a buyer within 10 days, but what I found more outstanding was the Sales Negotiator’s (Maria) support throughout the process. Due to the complexity of my case it took a long time to complete the sales process itself, but Maria was providing advice, was chasing solicitors and was generally helping wherever and however she could. Even after the completion she rang me to see how I was doing. She was doing her job with kindness and care basically. The whole team provided an excellent service.
Eva · 16 April 2024
Agent replied · 12 June 2024
Hi Eva, thank you so much for this incredible review - we are so pleased you were so happy with your experience and wish you the best going forward ☺️
★★★★★ 5/5
GoogleGary and Daniel were so helpful and friendly from the start of viewing process, they gave me time and space to view the flat (unlike other agents who show you around with 10 other people) they even looked after my dog while I walked round - they were helpful right through to the end of the process when they arranged access for workmen before completion. They provide a personal and friendly service and were great at communicating during 6 months from offer to completion. Highly recommend!
Jo · 16 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave this review! We wish you all the best in your new home 🏡 …
★★★★★ 5/5
GoogleChurchill Estates in Walthamstow were excellent, we’ve had the best service in selling our house through them. It was a relief to realise we had found truly decent estate agents.
Everyone in the office was friendly, helpful and welcoming. Daniel Casey, the estate agent who dealt with our sale, was trustworthy, knowledgeable, a clear communicator, efficient and diligent. He gave excellent, straight and reliable advice. He just was very supportive through the selling/ buying process and the various challenges that came by.
We can’t praise him or thank him more.
Absolutely a very safe and commendable pair of hands.
Vivienne · 16 April 2024
Agent replied · 12 June 2024
That a lovely review to read - thank you so much for taking the time to leave it ☺️
★★★★★ 5/5
GoogleThe team truly deserves a massive thank you. Anil, Harry and Pearce have been absolutely outstanding from start to finish. The entire renting process was incredibly smooth, fast, and completely stress-free thanks to their support, clarity and professionalism at every step.
They kept me informed, acted quickly, and genuinely went above and beyond to make the whole experience seamless. I’m genuinely impressed and would definitely recommend them to anyone looking for a reliable, efficient and friendly estate agency.
Outstanding service, five stars all the way. ⭐⭐⭐⭐⭐
Michela · 16 December 2025
Agent replied · 26 December 2025
thank you so much for this fantastic review regarding our lettings services, Michela! Wishing you all the very best :)
★★★★★ 5/5
TrustpilotSpicer Lodge Stourbridge
Today I visited Spicer Lodge in Stourbridge to do a food tasting event from Wiltshire Farm Foods. I was greeted by Maria the lodge manager and was made to feel very welcome. I had a table set up ready for me which made my job easier. All the residents were so friendly, it was a pleasure to be there today. One thing I noticed too was how tidy the gardens were, which made it a very relaxing place to sit. All in all i really enjoyed my time with everyone there.
Joanne · 28 July 2026
★★★★★ 1/5
GoogleTerrible experience with Churchill Estates from start to finish, as a first time buyers. I felt their approach was designed to pressure us into decisions, which I personally found manipulative. Luckily, I work within the property sector so was able to navigate the situation without their tactics working.
Firstly, their advertised prices were lower (advertised at £450k) than they were willing to accept, which worked to get us to view and offer but in reality, the vendor was not willing to accept 25k over asking. We settled eventually on 30k over for the offer to be accepted. Fine, we were happy to proceed. Also, annoyingly Churchill charged us a £30 per person for an ID check. I haven't to date, encountered this charge with other agents, and it wasn’t clearly explained
The mortgage survey then found Japanese Knotweed in the garden, Gary then stated that himself and the vendor carried out a thorough inspection of the property and found no knotweed and it was likely Bindweed. Eventually a survey was agreed to, and knotweed was indeed identified.
Despite the presence of Japanese Knotweed potentially impacting property prices by 10-20%, my suggestion of a 5% discount was strongly rejected and offer of an 1.67% (8k) discount was eventually made. We were told the vendor had higher offers, but chose to proceed with us, which surprised us given the negotiation. In the end, it didn't feel right and we decided to withdraw completely from the sale.
Interestingly, after we withdrew from the sale, the property appeared to be re-listed for sale, and later advertised for rent instead. This seemed at odds with the level of interest Churchill had previously suggested.
Thankfully this all happened, as it eventually led to us finding a fantastic option via another local estate agent I can highly recommend.
It is a shame we had to go through this, but a useful learning curve. It’s unfortunate that some agents, in our case, Churchill Estates, use tactics that can feel manipulative, especially for first-time buyers.
Please note: Once a Google review is posted, the business can respond publicly, but reviewers aren’t able to reply. I want to reassure anyone reading this that I have documentation to support the claims I’ve made. I’m not angry at any individual, my aim is simply to share my experience in case it helps others in a similar situation, and perhaps contributes to improvements within the business or industry.
Jordan · 16 November 2025
Agent replied · 26 December 2025
We are really sorry to read this review and take feedback such as this extremely seriously. Although this did happen some months ago, I would like to direct you towards our complaints procedure found in our website, so that we can investigate this further. We really do pride ourselves on our reputation, and while unsatisfied clients are an extremely rare occurrence, we want to ensure that this matter is investigated and resolved to the best of our abilities. Kind regards, the Churchills Team.
★★★★★ 5/5
GoogleWe had a brilliant experience with Churchill. Gary went out of his way to find us a house we loved and was helpful and supportive throughout. We’re very very happy with our new home and would recommend Churchill Estates highly.
Kizzy · 30 July 2025
Agent replied · 26 December 2025
Thank you for the review! Thrilled you had such a positive experience and we wish you all the best in your new home 🏡 …
★★★★★ 5/5
GoogleI have nothing but praise for Gary, Daniel and Maria.
Daniel, in particular, was absolutely fantastic. He did a very good job selling my property and found a buyer quickly (2 weeks).
He was professional and considerate especially when I experienced a couple of hiccups along the way.
His communication was excellent, and he kept me updated regularly during the whole process.
Gary and his team are efficient, helpful and knowledgeable.
Highly recommend.
AMS1 · 16 April 2024
Agent replied · 16 April 2026
Thank you for leaving this lovely review - we wish you all the best going forward ☺️
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