Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStaff at the office of Christopher St James in Colliers Woon high street were very helpful, always polite and very professional as regatds the selling of my property in North Road, SW19 1TP
I wish to mention in particular all the effort and dedication offered by Mr Faham in organising viewings and the time and effort put into the last stages of developments towards the completion of the sale.
Kind regards,
Maria Guindano
Maria · 16 June 2020
Agent replied · 23 November 2024
Thank you for taking the time to leave a review
best wishes
★★★★★ 5/5
GoogleExcellent service throughout the purchasing process. Charlie was most helpful and professional with prompt replies and always happy to assist with any queries. Recommended.
Pedro · 16 June 2020
Agent replied · 23 November 2024
Thank you Pedro
★★★★★ 5/5
GoogleI found property on Internet. I really like it but this was my first property of my own and wasn’t sure if I will pass credit check. So I asked agent if they can check my references first before I put any money into it. They cooperatively help me to do it my way. I found transition to let property to myself quite smooth. Definitely I will used them next time.
Eduard · 16 June 2020
Agent replied · 23 November 2024
Thank you Eduardo best wishes
★★★★★ 5/5
GoogleDealt with Matt on the purchase of some Land. Great guy, and incredibly helpful and efficient. Look forward to working with them again
James · 17 June 2018
Agent replied · 23 November 2024
Thank you James
★★★★★ 5/5
GoogleFaham was great to deal with along the whole buying process
Chris · 16 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave a review
★★★★★ 1/5
GoogleAVOID! Utterly shocking customer service. The agent didn’t show up and then had the audacity to hang up the phone on me. They don’t ever advertise with photos which is clearly a concern or even maybe a scam. Disgusting company that should not be allowed to sell through help to buy for first time buyers. What an awful first time experience. You should be ashamed.
George · 17 June 2018
Agent replied · 15 June 2024
Cannot find your details so hard to confirm if this is a genuine review, i will still respond below and also ask that you contact direct to investigate. chris@csj.eu.com
We sell a lot of new homes and many are offered "off plan" in the first instance and therefore pictures would not be possible unless images of previous projects by the developer are used for marketing only (this would be mentioned in the description for the avoidance of doubt)
Most if not all properties including residential lettings will have pictures & floorplans, we also provide 3D virtual & video tours in some cases.
Staff are trained on the phone and hanging up on someone is not acceptable unless the person on the other end of the line is abusive. As mentioned I cannot find your details but i would like to look into this so please do contact me.
I hope you found a the home you were looking for
★★★★★ 5/5
GoogleCharlie was lovely and very helpful throughout my property purchase.
L · 16 June 2020
Agent replied · 23 November 2024
Thank you for taking the time to leave a review
★★★★★ 1/5
GoogleWorst of the worst! ระวังบริษัทนี้นะคะ!
My offer for the property in South Wimbledon, SW19 was accepted on January 2019, until now nothing has happened yet! I have spent my money on solicitor fees and sent professional to check the condition of the property. Super unprofessional service skills and very very Rude.They are so far from honest.
Jittiya · 16 June 2020
Agent replied · 15 June 2024
Jittiya the problems here were beyond our control as delays and complications with the leases were discovered. I do hope you found a suitable property in the end and have settled in. Best wishes
★★★★★ 5/5
GoogleI had an excellent experience with Matt Pomeroy , who was extremely knowledgeable, professional and most importantly, very responsive. Moreover, his advice was accurate, sincere and I highly recommend CSJ. I will without a second thought use and recommend their services to anyone in need of a reliable estate agency.
WING · 27 August 2020
Agent replied · 23 November 2024
Thank you for the kind words and taking the time to leave a review
★★★★★ 5/5
GoogleWe were extremely impressed by the manner and approach of Faham who is a true professional and one of the best agents we have ever worked with. Relaxed, willing to let you take your time & no hard selling at all. We cannot recommend him enough!PositiveProfessionalism
Jack · 16 June 2021
Agent replied · 15 June 2024
Thank you for the review Jack, Faham will be quoting his reviews to the office for the next few weeks im sure :) .. All the best
★★★★★ 5/5
GoogleI had a very nice experience
Mario · 23 September 2024
Agent replied · 23 November 2024
Thank you Mario
Best wishes
★★★★★ 1/5
GoogleShady outfit. Pushy and rude. We dealt with an agent that we believe was personally connected with the people we were purchasing the property from.
On the day on exchange, he was helping the family pack up and move out and was being evasive about letting us in or handing the keys over. I now know why as in the loft and garden there has been lots of stuff left by the previous owners. We contacted the agent to arrange removal but has avoided contact with us now the deal is done.
Craig · 17 June 2017
★★★★★ 5/5
GoogleThank you very much Daniella & Chris.
Found me a client in 2 weeks and helped me through the very long process of getting a lease made with my lawyer.
I felt I was supported & advised continuously with a smile & happy to help attitude.
Aliya · 17 June 2018
Agent replied · 23 November 2024
Thank you
Best wishes
★★★★★ 5/5
GoogleI had a great experience renting a 1-bed flat with CSJ. Good communication and attention, in particular the agent Faham
Mário · 16 June 2023
Agent replied · 15 June 2024
Thank you Mario
Best wishes
★★★★★ 5/5
GoogleExcellent service. Manged my let very quickly and were very available to respond to any queries.
Edd · 16 June 2023
Agent replied · 15 June 2024
Thank you Edd for taking the time to leave a review
We hope you are happy in your new home
★★★★★ 1/5
Googleselfish and very unprofessional people
The staff do not care and speak like scumbags
also they way they show is like new money with no capcity; someone has managed in one way or the other accumulate a small wealth and has forgotten himslef (parks expensive cars infron of his shop to show off!!!!) Constantly lies to increase the property price.
WILL NEVER GO TO THIS OFFICE AGAIN
Wsx · 17 June 2016
★★★★★ 5/5
GoogleUsed CSJ to rent my property and couldn't fault them.
Will certainly be using them again.PositiveResponsiveness, Professionalism
Jonathan · 16 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave a review Jonathan
★★★★★ 5/5
GoogleI found Matt and all the staff at CSJ to be very professional in my recent development purchase and look forward to working with them again soon.
John · 17 June 2019
Agent replied · 23 November 2024
Thank you
★★★★★ 4/5
GoogleHelped us secure a great property during lockdown. The service from Faham and CSJ was great in clearly a challenging time.PositiveProfessionalism
Harry · 27 August 2020
Agent replied · 15 June 2024
Thank you for the review Harry - Best wishes
★★★★★ 1/5
GoogleUnprofessional staff, showed zero interest in showing us a property we were interested in buying even as cash buyers too. Very strange company. Avoid
Rohsen · 17 June 2019
Agent replied · 15 June 2024
Rohsen. We were unable to find your name on the system to investigate this but we would certainly like to see more detail so we can investigate. Please email chris@csj.eu.com directly
★★★★★ 2/5
GoogleHave interesting listings, but not friendly on the phone.
Tyson · 16 June 2022
Agent replied · 15 June 2024
Hi Tyson
Sorry to hear this
I would welcome the opportunity to discuss this with you in more detail to resolve any issues, Please contact me 020 8545 0591
Chris Jones
★★★★★ 5/5
GoogleI had an excellent experience with Matt Pomeroy , who was extremely knowledgeable, professional and most importantly, very responsive. Moreover, his advice was accurate, sincere and I highly recommend CSJ. I will without a second thought use and recommend their services to anyone in need of a reliable estate agency.
Ricky · 16 June 2020
★★★★★ 5/5
GoogleVery good attention to detail and excellent service to tenant and landlord. Highly recomended
Michael · 16 June 2020
Agent replied · 23 November 2024
Thank you for the review Mr Wilson
★★★★★ 1/5
GoogleVery unprofessional, waiste of time, instead of snowing properties for sale, showed rentals!? Absolute Chaos
L · 17 June 2019
Agent replied · 15 June 2024
Liga, I would be interested to know more about this complaint as i cannot see how this has happened. Please email chris@csj.eu.com .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.