Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleZuzanna at CSJ has been great during our move out process, after renting through CSJ for 4 years. She continued to help us out after we moved out to collect an item we left behind. Thank you Zuzanna & Chris!
Amelia · 21 August 2025
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 5/5
GoogleMy family have had the pleasure of working with CSJ Property in the past and I wanted to share our recent positive experience as well.
Zuzanna and Chris were instrumental in the sale of our probate property. Their professionalism, friendliness and consistent communication made the entire process much easier for us. We truly appreciated their support.
Based on our experience, we would not hesitate to highly recommend CSJ Estate to others.
Thank you again for your exceptional service.
Events · 5 March 2025
★★★★★ 5/5
GoogleHad a great experience dealing with CSJ for our first home. Faham was our agent who is friendly, efficient and committed to helping us get the right property. Communication was very punctual and he kept us updated. Questions we had were answered quickly and gave us peace of mind. We also dealt with Chris who helped set up the first viewing of our property and the appointment to collect the keys.
We appreciate your service, thank you!
Neil · 16 June 2023
Agent replied · 15 June 2024
Neil thank you for taking the time to write a review
Exciting times buying your first home and we are happy to have helped ... Best wishes to you
★★★★★ 5/5
GoogleI had a great experience with CSJ! Flexible and quick when I requested access to the property, thank you Bailey. Good communicate throughout the whole process.
Beth · 13 September 2025
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 5/5
GoogleAll the team were super helpful, quick to respond and made everything very straightforward! Special shout out to Zuzanna for making it such a smooth process!
Laura · 14 August 2025
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 5/5
GoogleOnce again, I had great experience with CSJ agency. Chris and Zuzanna were extremely helpful. They were going above and beyond to help us sort everything in short amount of time. The communication and customer service were excellent. I would recommend CSJ property to everyone how’s seeking a new home.
Monika · 8 June 2024
Agent replied · 23 November 2024
Thank you for the Kind words Monika
Best wishes
★★★★★ 5/5
GoogleZuzanna and the team were very helpful through out the process. Not the easiest with the property being in probate. Very accomodating with letting in surveys/builders/extra viewings, making the whole process run smoothly. Would very happily recommend the team.
Finty · 16 November 2024
Agent replied · 23 November 2024
Thank you Finty
Glad you were happy with the service and we look forward to seeing the transformation. Best wishes
★★★★★ 5/5
GoogleI just want to say a big thank you to Faham Lashari@CSJ , from Day 1 we had our first viewing in September 2020 to last week where we got the keys to our first home , Faham has always been there beside us helping us in every administrative process , gave us support and confidence that all will end well and in the end it actually did . He is thoroughly professional , very kind and always very flexible to accomodate our requests to view the house multiple times in the whole process , ensuring he answered all our queries and always made sure all our requests were communicated to the developer . I once again want to Thank Faham and CSJ team for such a wonderful home buying experience. You guys are Amazing !!!PositiveResponsiveness, Quality, Professionalism, Value
Srividya · 27 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave a review
Thank you for taking the time to leave a review
★★★★★ 5/5
GoogleKatie has been very helpful and prompt with her replies. Would definitely recommend csj
Kim · 13 September 2025
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 5/5
GoogleWe recently rented a flat from CSJ and we found the service to be excellent. The process was quick from viewing to moving in and we are really pleased with the quality of the flat which is a step above other properties we had viewed at a similar price. The staff are very efficient and we would would like to thank Faham very much for making this a friendly easy process.
Tracey · 16 June 2020
Agent replied · 23 November 2024
Thank you for the review
★★★★★ 5/5
GoogleI found the perfect flat through CSJ and they really were incredibly patient and accommodating when there were delays in the chain. They also were more than helpful in the various pre contract enquiries and getting back to me promptly. Zuzanna at CSJ was particularly good! I'm very happy in my new home.
Mette · 16 May 2025
Agent replied · 12 November 2025
Thank you Mette
We hope you are enjoying the new build home
★★★★★ 5/5
GoogleChris and his team was excellent in selling a deceased estate for us. His advice throughout the process was much appreciated. Communication was clear, strategy was clear and execution was first class. I have no hesitation in recommending to others. Mike Powell
Mike · 16 June 2023
Agent replied · 15 June 2024
Mike thank you for your taking the time to review and we are please to see today's completion has taken place ...
Thank you for your business and best wishes from the
CSJ Team
★★★★★ 5/5
GoogleI recently used CSJ property to find a 2 bedroom flat. They immediately arranged a viewing and answered any questions I had. They were brilliant, responded in time and kept me in the loop. Bailey Adam’s was really helpful, I would recommend using CSJ.
Amz · 28 July 2025
Agent replied · 12 November 2025
Thank you Amz
We hope you are happy in your new home
★★★★★ 5/5
GoogleZuzanna and the CSJ team were so helpful and accommodating when finding a new flat to rent. Nothing was too much trouble and the flat was brilliant! Would 100% recommend
Will · 13 October 2025
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 1/5
GoogleChris phoned me at 8pm on a Friday evening to ask if I was still looking for a home. When I remarked that it was a bit late to be calling he was rude and said not to worry ill remove you from our list - and hung up. Completely inappropriate to be calling at that time on a Friday and rud - plus they messed me around with viewing flats that weren't ready and tried taking me to see different homes 3 miles away which is pointless.
Vincent · 16 June 2023
Agent replied · 15 June 2024
Hi Vincent
We work until 10pm quite often but the cut off for calling is 8pm.
We all would of rather been at home or in the pub but with Help to buy ending everyone is working hard and every available minute to secure sales and find homes for those keen to make the most of the scheme
The complaint has been looked into
You were called at 19:49 and instantly expressed your upset and request to be removed which was acknowledged, confirmed and the call quickly terminated as it was made clear that a call for you at that time was unacceptable
Alot of new homes are under construction so for safety reasons its not always possible to go inside
As for the team trying to sell you other new homes 3 miles away...
. Well done them 👏
★★★★★ 5/5
GoogleVery nice and helpful, thank you.
Miss · 9 April 2026
Agent replied · 16 April 2026
Thank you for the positive feedback we hope you enjoy your new home.
★★★★★ 5/5
GoogleExcellent communication and customer service! A massive thank you to Matt who helped us around the clock and was able to help us close a deal within our deadline. Would definitely recommend to anyone seeking professional yet friendly agents.
Rehan · 16 June 2022
Agent replied · 15 June 2024
Thank you Rehan
All the best
★★★★★ 5/5
Googlemy experience with this agency has been great they are professional and very kind ..Especially Chris ..I would definitely recommend this agency to anyone looking for new home.
MD · 16 June 2023
Agent replied · 23 November 2024
Thank you Afroz
Best wishes
★★★★★ 5/5
GoogleIt's was a great experience and the agent was polite, helpful and friendly. We still waiting to hear from you to sign the tenancy agreement. ❤️
Aminata · 14 August 2025
Agent replied · 12 November 2025
Thank you Aminata we hope you are happy in your new home
★★★★★ 5/5
GoogleHad great experience with this company and particularly Faham. All process was easy and completed in short time. Can highly recommend!
Oksana · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review
We hope you are happy in your brand new home
Best wishes
★★★★★ 5/5
GoogleZuzanna was a great help throughout the process. Professional and friendly, helping to make what can be a stressful time much easier and more manageable!
Simon · 16 November 2024
★★★★★ 2/5
GoogleOn the whole we found CSJ very frustrating to deal with.
They were fine with moving in and really quite helpful when it came to moving out.
However, during tenancy they were hard to get hold of and frequently left us without response to issues. The best (though not only example) being that in Autumn 19 we made them aware of and asked them to fix a damp/mold issue in the bathroom.
Despite raising this multiple times we didn't really get a response until in autumn 2020 we were told by one person there that they couldn't get sign off on getting something done about it. Appeared to blame one of his colleagues for the issue as if that was a justifiable excise. Was not a pleasant thing to live withnfor more than a year. would say they failed in their duty to represent their tenants here.
When we moved out, it was promptly sorted within days for the new tenants. Quite disappointing.
James · 16 June 2021
Agent replied · 15 June 2024
Hi James
There is no written review so I am unsure of the complaint.
I would really like the opportunity to speak with you to address any issues you have had with our service.
Please call our office 020 8545 0591 - Thank you Chris Jones
★★★★★ 5/5
GoogleVery professional and responsive estate agent. We recently bought our first home marketed by CSJ and would have nothing but positive words to describe our engagement with the entire team at CSJ. They were prompt in answering any questions we had about the new development we were purchasing and swift and efficient in liaising with the seller, where needed. Overall, a very positive first impression of the firm and a particular call out to Faham Lashari's hard work on our transaction - a very pleasant and extremely highly recommended estate agent!PositiveResponsiveness, Professionalism
Markus · 16 June 2021
Agent replied · 15 June 2024
Our pleasure Markus - Best wishes and we hope you enjoy your new home
★★★★★ 5/5
GoogleVery good experience with Katie, so lovely and helpful
Manuella · 14 August 2025
Agent replied · 12 November 2025
Thank you Manuella we hope you enjoy your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.