5/5
TrustpilotMillie Brandon
Millie Brandon, was a great help with renting.
Agent replied · 17 November 2023
Thank you!
Trusted Agent profile · London
Chestertons London reviews
★★★★★
2,795 reviews across 2 platforms
327 - 329 Upper Street, London, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,795 reviews on two platforms, including 582 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleDidn't even bother turning up to the appointment. Blamed it in the tenant cancelling. Very unprofessional
5/5
GoogleI had Julia Chajdiakova and Gee Sung who were extremely helpful, available and answered all of the 1 million questions I asked. They made my the whole moving process extremely easy to deal with and seamless. I had an amazing experience with Chestertons and I would refer these two to anybody. They’re also great people!
5/5
GoogleWe've just been through a more than usually complicated transaction with Chestertons and Scott and his sales team could not have been more professional, helpful and trustworthy. Genuinely impressive at every stage. And we never post reviews.
5/5
TrustpilotAlthough unable to let out my property…
Although unable to let out my property as i found someone through openrent, they were very polite to me
5/5
GoogleGuy Morgan dealt with my sale from start to finish to a very high standard, would recommend to others who are considering selling
5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Agent replied · 21 February 2025
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotGreat experience
Great experience, considered advice and delivered above expectations
Agent replied · 17 November 2023
Thank you for sharing!
5/5
GoogleWe purchased our first house in London through Oliver at Chestertons and he did a great job. Was patient, never trying to push a sale for the sake of it and was a sound advisor. From our side, we probably wouldn't have ended up buying this place if it wasn't for Oliver's patient approach.
5/5
TrustpilotReally responsive and friendly
Really responsive and friendly. Very helpful on lots of queries i've had
Agent replied · 17 November 2023
Thank you Anthony!
5/5
GoogleThe Chestertons lettings team have successfully let our flat in less than 24 hours! They’re always extremely communicative with landlords. Thanks for the excellent service.
4/5
TrustpilotNishaad helped us find a flat very…
Nishaad helped us find a flat very quickly! Great service.
Agent replied · 17 November 2023
Thank you for sharing Leah!
1/5
TrustpilotNot responsive
Not responsive, impossible to organise a viewing.
Agent replied · 17 November 2023
Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotGreat experience
Great experience with Kurt from Chestertons- always very helpful and reliable!
Agent replied · 17 November 2023
Thank you Mana!
5/5
TrustpilotExcellent service
Excellent service, great communication and fast turn around time. Would definitely recommend them.
Agent replied · 17 November 2023
Thanks so much for the review!
5/5
GoogleRonan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience smooth and stress-free!
5/5
TrustpilotI experienced enthusiasm
I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.
Agent replied · 17 November 2023
Thank you for the 5 star review!
5/5
TrustpilotWe are very glad to ask Chestertons let our property
We are very glad to ask Chestertons South West Lettings as our Hammersmith flat letting agent. They found several quality tenants within one week. And it was very smoothly to sign the let contract and dealing with the details of the tenant move in.
5/5
TrustpilotAmazing treat from the staff
Amazing treat from the staff, everything done quick and efficiently. Truly recommend them.
Agent replied · 17 November 2023
Thank you for the five star review!
1/5
GoogleA number of frustrating interactions with agents here, generally making things unnecessarily difficult or uncomfortable.
Agent replied · 20 November 2023
Thank you for leaving a review, we can’t find your name on the system but we take all feedback very seriously, and would love to discuss this with further, could you please contact us on lettings.islington.enquiries@chestertons.com at a time convenient for you?
5/5
GoogleWe advertised with a local agent with very few viewings for 12 weeks with no luck so decided to switch to Chestertons (handled by Guy). We found a buyer within 2 days and was very quick and easy. Communication between parties was very good before and after the sale, would highly recommend.
5/5
TrustpilotFriendly and very helpful
Friendly, helpful advice from Tamara Price at Chestertons South West lettings.
Agent replied · 17 November 2023
Thank you for taking the time to share your feedback!
5/5
GoogleWe had a number of estate agents come round and were initially nervous about the market appetite. But things played out exactly as Scott at Chestertons forecast, we had a number of potential buyer visit and shortly thereafter we achieved the asking price. An excellent outcome and a swift execution.
5/5
TrustpilotExcellent service and communication
Excellent service and communication. Bravo
Agent replied · 17 November 2023
Thank you Mark!
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