Trusted Agent profile · London

Chestertons London reviews

4.5

★★★★★ Excellent

2,808 reviews across 2 platforms

327 - 329 Upper Street, London, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5. See how it compares with other estate agents in London.

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4.5 / 5

595

Reviews on Google

This office

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2,213

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a great experience with…

I had a great experience with Chestertons, especially with Dawn Cunningham she was incredible. From the moment I found the property that I liked, the process was extremely smooth and way quicker than I could have hoped for! She kept me updated every step of the way and I’m super grateful for all her help in finding me my new place!

Mercy · 11 July 2022

Agent replied · 17 November 2023

Thank you for sharing! We are so pleased to hear.

5/5

Trustpilot

Agent Experience - Andrew

My experience with Chesterton’s was a 5-star due to the attentive hard work of our agent Andrew Zographos. He helped meet every element of our search and not only dedicated to show us properties when available but should we needed a last minute change of viewing he was ever so understanding in helping us out of hours! Couldn’t recommend a more helpful agent!

Eleni · 4 April 2022

Agent replied · 17 November 2023

Thank you for your review Eleni! We are so pleased to hear this.

5/5

Trustpilot

We felt in very good hands throughout…

We felt in very good hands throughout the renting process and beyond. Our manager Joyce Paul has always been quick to response to any questions and to manage matters in a swift and very kind way.

JoBitt · 5 June 2024

Agent replied · 19 June 2024

Hi Jo,Thank you for taking the time to write a great review. We are so glad Joyce has always been so quick to respond and manages matters in a swift way.Thank you for the support and best wishesChestertons

5/5

Trustpilot

Dedication and efficiency

Aaniya and Marianna have been excellent property managers for one of our service users for years. They consistently respond swiftly to all repair issues and go above and beyond to ensure the repairs are completed. They are relentless in their efforts until the job is done and always keep us informed at every step of the process. Their dedication and efficiency are truly commendable.

Faosatdaryel · 15 August 2024

5/5

Trustpilot

Very recommended

Renting a property in the UK can be a complicated process. Our property manager Mark Kardos, from Chestertons, was attentive and helpful every step of the way, allowing us to have a pleasant and seamless experience with our property during the year we lived there. Thank you!

Martín · 12 October 2023

Agent replied · 17 November 2023

This is so great to hear, thank you for sharing your experience.

5/5

Trustpilot

Chestertons South West Lettings - Melissa

Melissa was most helpful when we were signing up to our tenancy and collecting the keys.

Andrew · 3 February 2022

Agent replied · 17 November 2023

We are so pleased to hear!

5/5

Trustpilot

Akikur has been one of the best agent…

Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!

Maria · 14 May 2022

Agent replied · 17 November 2023

Thank you for the wonderful review

5/5

Trustpilot

Andrew Zographos

As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.

Lina · 23 March 2022

Agent replied · 17 November 2023

Thank you for sharing your experience at Chestertons with us. We are so pleased to hear this!

5/5

Google

I recently rented a flat through Chesterton's and was very pleased with the service. We dealt with Nikki Humphreys and it was all very smooth from start to finish, she gave really good advice and helped me secure the perfect flat. They even waived the admin fee as a gesture of good will. Would definitely recommend them to all!

Richard · 21 November 2018

5/5

Trustpilot

We rented an apartment with the advice of Juliette Dertois …

We rented an apartment in Pincton Place with the advice of Juliette Dartois. Juliette's professionalism, communication, disposition and kindness were impeccable at all times. Thank you very much for your work.

Rocio · 24 August 2024

Agent replied · 29 August 2024

Hi Rocio, thank you for the great review and sharing your experience with Juliette. We are so glad she was professional and communicated well. We appreciate the support and should you require any further assistance, we will be happy to help.

5/5

Google

Scott and his team at Chestertons have been fantastic. Will and Kevin have gone above and beyond and have been unfailingly helpful and responsive but, more importantly, have been a complete pleasure to deal with. Thanks for all your hard work.

Sarah · 20 November 2022

5/5

Google

Oliver De Wan has been superb! He's been patiently guiding us through the process while introducing us to the neighbourhood and most importantly showing us the right type of properties to meet our purchase needs. He goes above and beyond and is truly exceptional. Highly recommend him and Chestertons.PositiveResponsiveness, Quality, Professionalism

Esteban · 20 June 2021

5/5

Trustpilot

Made relocation easy and fast

They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.

David · 2 August 2023

Agent replied · 6 February 2025

Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Good experience with Chestertons

Good experience with Chestertons, Sean was helpful and responsive. Definitely better than the other agencies in the area!

RM · 22 August 2021

Agent replied · 17 November 2023

Thank you for sharing!

5/5

Trustpilot

Chestertons Barnes

Chestertons Barnes are an extremely helpful and professional team. Sebastian Walters was super patient, helpful, efficient and genuine agent. He helped me over a long period of time to find the right property for me and my daughter and I was delighted he did in the end. Thank you Sebastian.

Fern · 17 August 2021

5/5

Trustpilot

sharon chattalis was exceptionally…

sharon chattalis was exceptionally helpful and gave friendly and prompt replies to my queries which helped me a lot.i find all staff do a very professional jobdavid clarke

MR · 3 October 2024

Agent replied · 24 October 2024

Hi David, thank you for sharing your experience with Sharon. If you have any other queries, please do not hesitate to get back in touch. Wishing you all the best!

5/5

Trustpilot

Tamara Price - amazing customer service

Tamara Price went above an beyond to help me secure my move to London. She gave great advice, updated us regularly and was really friendly. She helped us to secure a property with a really quick turnaround and I will definitely be coming back to her in the future :)

Lucy · 5 August 2021

5/5

Trustpilot

My property has been on a full managed…

My property has been on a full managed let with Chestertons since 2010. I have found their service to be very professional. The property management team is excellent. I get an immediate reply from them to all my queries. I recommend using Chestertons to all landlords

Khurram · 10 October 2023

Agent replied · 17 November 2023

This is amazing to hear that we've managed your rental property for over a decade, thank you Khurram! If you need anything at all, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Chestetons South West Lettings

My partner Jennifer and I have had a great rental search experience with Heather Phillip-St Louis at Chestertons both last year and this year, and we have found her to be knowledgeable, authentic as well as personable. She demonstrated a good understanding of what we are looking for straight away and was very helpful. This sets her apart from most other property agents, in our view.

George · 3 August 2021

Agent replied · 17 November 2023

We really appreciate your feedback, and wish you all the best!

5/5

Trustpilot

South west Lettings, Kate

We recently let a house through Chestertons, South west Lettings, Kate Bennett, she was very attentive to our requirements, prompt and professional. She helped us find a property and guided us through the process with the landlord, which was all very thoughtful.Chestertons are also using a fair bit of pretty impressive technology in handling the tenancy process, which makes the process of letting seem quite seamless.

Ambika · 29 July 2021

Agent replied · 17 November 2023

Thank you for the review. We're so glad to hear you had a great experience with Kate - and in using Chestertons Connect!

5/5

Trustpilot

Purchased a property through…

Purchased a property through Chestertons and they were great, Rae was amazing throughout!

Lana · 11 May 2022

Agent replied · 17 November 2023

Thank you for the 5 stars, so pleased to read how helpful Rae has been

5/5

Google

We would thoroughly recommend Chestertons to anyone wanting to sell their property. James was always available throughout the process and guided us expertly - giving great advice and acting in a calm, firm, and gentlemanly manner which was a huge relief in a stressful process. If you want a positive selling experience, you really shouldn't look anywhere else.

Joseph · 21 November 2018

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

F · 10 August 2023

Agent replied · 6 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

Elma · 10 August 2023

Agent replied · 20 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

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