Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRichard and the team went above and beyond to find us exactly the sort of property we were looking for, and in a short time frame. It was an absolute pleasure working with Richard throughout - so knowledgeable, calm and genial - and we appreciated his open and honest approach. Thank you.
Emma · 16 March 2026
Agent replied · 16 April 2026
Thank you, Emma! We're thrilled to hear about your positive experience with Richard and the team. Their dedication to finding the perfect property for you truly sets us apart. We appreciate your kind words and look forward to helping more clients in the future!
★★★★★ 5/5
GoogleWe found Stuart, Chris and the Chestertons team extremely helpful and resourceful in securing a sale for our property. There were quite a few hoops to jump through but their expertise in navigating the problems made the whole experience easier than it might have been.
Phil · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Phil! We're thrilled to hear that Stuart, Chris, and the team made your property sale experience smooth and manageable. Your satisfaction is our top priority, and it’s great to know our expertise helped you through the process.
★★★★★ 5/5
GoogleStuart and his team were outstanding. They were proactive, chasing prospective buyers and their solicitors. They telephoned me regularly to keep me up to date. I had complete confidence that their advice and actions were in my best interest.
Jane · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic feedback, Jane! We're thrilled to hear that Stuart and the team provided you with proactive support and kept you informed throughout the process. Your confidence in our service means a lot to us. We appreciate your trust and look forward to assisting you again!
★★★★★ 5/5
GoogleWe recently sold our property and couldn’t be happier with the service we received from the Richard and the team at Chesterton's in Barnes. From the very first meeting through to completion, their professionalism, communication, and …
Sharon · 16 March 2026
Agent replied · 16 April 2026
Thank you, Sharon! We’re thrilled to hear about your positive experience with Richard and the team. Your kind words about our professionalism and communication mean a lot to us. We strive to make the selling process as smooth as possible, and we’re delighted you felt supported throughout.
★★★★★ 5/5
GoogleA huge thank you to Stuart and the team at Chesterton’s Barnes for a fantastic end to end service: they sold my old house, found me a temporary rental, and found me a lovely new home.
Alison · 16 March 2026
Agent replied · 16 April 2026
Thank you, Alison! We’re thrilled to hear about your positive experience with Stuart and the team. Helping you through the entire process is what we strive for, and your satisfaction means everything to us. Enjoy your lovely new home!
★★★★★ 5/5
GoogleFantastic support from Melanie Knight in the Barnes Letting office.
Melanie is always pro-active, solutions based, attentive, friendly and understanding of our needs. We can't praise her highly enough.
James · 2 April 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, James! We're thrilled to hear about your positive experience with Melanie. Her dedication to providing exceptional service truly makes a difference. We appreciate your kind words and look forward to continuing to support you in the future!
★★★★★ 5/5
GoogleWe bought our house with Stuart at Chesterons last year - the viewings were professional but friendly, and the entire process from offer to completion was stress free. Thank you Stuart!
Hannah · 16 March 2026
Agent replied · 16 April 2026
We’re thrilled to hear about your positive experience with Stuart! It's great to know that the process was smooth and enjoyable for you. Thank you for sharing your feedback, and congratulations on your new home!
★★★★★ 5/5
GoogleStuart was a great assistance in helping us buy our house last month. Very smooth easy process and very good communication. Thanks Guys!
Max · 16 March 2026
Agent replied · 16 April 2026
Thanks for the fantastic feedback, Max! We're thrilled to hear that Stuart provided you with great assistance and made the process smooth. Your satisfaction means a lot to us, and we appreciate your support!
★★★★★ 5/5
GoogleWe had an exceptional experience with Chesterton Barnes in finding our rental property. Ottavia was very professional, efficient and went above and beyond to find us our rental home. She understood the market well and was able to quickly source properties to meet our needs. Ottavia and Kate had a strong line of communication and worked seamlessly together to secure the property within hours. I highly recommend the team in Barnes. Thank you!
Jin · 10 July 2024
Agent replied · 24 August 2024
Hi Jin, thank you for taking the time to write a review. We are so glad Ottavia went above and beyond to find you a rental home. We really appreciate the support and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
GoogleProbably the most glowing review I've ever left an estate agent! Chesterton's were great, particularly Stuart and his team.
William · 16 March 2026
Agent replied · 16 April 2026
Thank you, William! We’re thrilled to hear you had such a positive experience with Stuart and the team. Your kind words motivate us to keep providing excellent service. We appreciate your support!
★★★★★ 5/5
GoogleMelani Knight from Barnes office is simply incredible at what she does. How she handles a difficult situation with my tenants is admirable and praiseworthy. I’ve always held Chestertons in high regard but now it feels like it will develop into a life long bond with the agency because of this gem you have in Melanie Knight. Can’t thank her enough. She’s is absolutely brilliant.
Smiley · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear about your positive experience with Melanie. Our team is dedicated to providing excellent service, and it’s wonderful to know that Melanie made such an impact. We look forward to continuing our relationship with you!
★★★★★ 5/5
GoogleI dealt with Jessica Wilson while trying to find a property to rent. She had a tough job as not only was she dealing with a tough rental market but also an older person who hadn't rented for years. She was informative and listened patiently and thoughtfully to all my needs which resulted in me renting the first house I viewed!! She then literally held my hand through the whole process answering numerous phone calls, always sounding cheerful, on how to fill in all the necessary forms. Nothing was too much trouble for her. I couldn't have asked for a better person to have gone through this process with. Thank you so much Jess am so happy in my new home.
Anne · 13 June 2023
Agent replied · 12 June 2024
Hi Anne,
Thank you very much for taking the time to leave this lovely review. We're so pleased to hear how Jess was able to offer such an exceptional support during your hunt for a new property to rent! We hope you're settling well in to your new home, and please don't hesitate to reach out if you need any further support.
★★★★★ 5/5
GoogleI dealt with Jessica Wilson in Barnes, finding her attentive, considerate and courteous in all her interactions with us. It's never easy being a go-between between two parties, but Jess did it with modesty and humour and was always constructive, which was all very welcome. The Chesterton systems also surprised me by being so up to date and effective, though I would say that some of their sub-contractors need to be whipped into shape a bit further. All in all, this was a great experience.
Nadim · 13 June 2023
Agent replied · 12 June 2024
Hi Nadim,
It's fantastic to hear how Jessica was able to provide an outstanding service. We appreciate you taking the time to leave this great review, and please do get in touch if you need any further support.
★★★★★ 5/5
GoogleAlthough the property stars aligned when we found this fantastic flat, it’s all thanks to Chestertons agent Jess W. that we were able to make it our new home! Jess was extremely responsive, helpful, patient and proactive when it came to completing the tenancy referencing process. After a long, draining flat search, working with Jess was a breath of fresh air. We couldn’t have done it without her help, so thank you, thank you! Any tenant will be in good hands with Jess and the Chestertons Barnes team.
Celeste · 13 June 2023
Agent replied · 12 June 2024
Hi Celeste,
Thank you for taking the time to leave this lovely review. We're so pleased to hear how Jess and the team were able to offer such an exceptional service during your flat search! We wish you all the best in your new home, and please do get in touch if you need anything further.
★★★★★ 5/5
GoogleWorked with Alex Wasey to rent out our property. Have used Chestertons for many years - they employ good people and Alex is one of the. Found great tenants and he was a very good representative of our property which we take great pride in. Good advice and he negotiates well and fairly to get the best outcome . Always responds well . Kate Bennett also most helpful. Thank you Alex for making it all happen so stress free
NICHOLAS · 13 June 2023
Agent replied · 12 June 2024
Hi Nicholas,
Thank you for taking the time to leave this lovely review. We're pleased to hear that Alex and Kate are able to offer such an exceptional service! We look forward to continually working with you and please do get in touch if you need anything.
★★★★★ 5/5
GoogleWas working with Rich to purchase our family home in Barnes. Very happy with the service from the professional and dedicated team in Chestertons Barnes. After the completion, we have also received a gift box with a signed letter from the team congratulating us, which is very nice
Xuegong · 16 March 2026
Agent replied · 16 April 2026
Thank you, Xuegong, for your fantastic review! We're thrilled to hear that you had such a positive experience with Rich and our team. Congratulations on your new home, and we hope you enjoy your gift box! Your satisfaction means the world to us.
★★★★★ 5/5
GoogleI had the pleasure of working with Richard on securing my first purchase in Barnes. Very knowledgeable, throrughly professional, a real pleasure to work with. I would absolutely reccomend Richard and the whole sales team at Chestertons.
HAR1994 · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Richard and the sales team. Your recommendation means a lot to us, and we’re glad to have been a part of your first purchase journey. Enjoy your new home!
★★★★★ 5/5
GoogleWe had amazing service with Stuart from Chestertons in Barnes when we purchased the house, so we used them again for selling and they delivered. Very reliable team!
Daniel · 16 March 2026
Agent replied · 16 April 2026
Thank you, Daniel! We’re thrilled to hear about your positive experience with Stuart and our team. It's wonderful to know we could assist you both in buying and selling your home. Your trust means a lot to us!
★★★★★ 5/5
GoogleWe’re working through the final steps of renting a new home but can only say good things about Ottavia. She reached out to me proactively having received our brief from another branch and was helpful with advice and guidance from day one. She was knowledgeable and friendly during the viewing and went out of her way to keep us informed during the bidding process, even reaching out on her day off to make sure we didn’t miss out. Thank you!
Hannah · 10 July 2024
Agent replied · 24 August 2024
Hi Hannah, thank you for taking the time to write a great review and sharing your experience with Ottavia. We are so glad she was knowledgeable and friendly during the viewing and went out of her way to keep you informed. We appreciate the kind words and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
GoogleChestertons, Barnes and Stuart Bridge - Great ! They made things so easy. Taking on awkward red tape and over and above helpfulness. Big thank you.
Bruce · 16 March 2026
Agent replied · 16 April 2026
Thanks for your fantastic review, Bruce! We're thrilled to hear that Stuart and the team made your experience smooth and hassle-free. Your appreciation means a lot to us, and we’re here to help whenever you need!
★★★★★ 5/5
GoogleExcellent service provided by Stuart when selling our mother’s house. Nothing was too much trouble and he helped make the whole process run smoothly. Thank you.
Semih · 16 March 2026
Agent replied · 16 April 2026
Thank you, Semih! We're thrilled to hear that Stuart provided excellent service and made the selling process smooth for you. Your feedback means a lot to us, and we appreciate your trust in our team during such an important time.
★★★★★ 5/5
GoogleWe have had an excellent experience finding a rental property that we love with the help from Ottavia from Chestertons. She absolutely went above and beyond to help us find the property, and has throughout the process been incredibly kind, helpful, efficient, knowledgable, professional and responsive. We couldn’t have had a better experience and I couldn’t recommend Ottavia more highly, thank you so much.
Holly · 10 June 2024
★★★★★ 5/5
GoogleDuring our time searching for a house to let in Barnes myself and my partner had an excellent estate agent, Zoe Birch. From organising the viewing to walking us through the process of putting down a deposit and moving in, Zoe made a complete breeze.
She was flexible to my working schedule and kept me fully up to date, even calling when she could see potential scams that we may be targeted for.
Zoe was also incredibly proactive in chasing external providers on details around receiving references and passport details.
Thank you so much Zoe, you are an absolute asset to Chestertons!
Reuben · 13 June 2023
★★★★★ 5/5
GoogleI would like to thank Zoe Birch from lettings in Barnes - for her hard work, professionalism and positivity.
I have been incredibly impressed by the level of service and attention to detail that Zoe has offered through out the letting process.
From the onset she has shown an energy and enthusiasm to find the right tenant for my lovely property, thoroughly referencing the tenants and taking care to notice the small details in the property and the surrounding area that might be of particular Interest to some individuals.
She really did go the extra mile!
I would highly recommend her service and that of the lettings team in Barnes.
Nadia · 13 June 2023
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