5/5
TrustpilotCustomer service
Very happy with the service
Agent replied · 12 June 2024
That's great to hear, thank you for your review Joe.
Trusted Agent profile · London
Chase Evans New Homes London reviews
★★★★★
1,567 reviews across 2 platforms
122 Whitechapel High Street, London, E1 7PT
Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,567 reviews on two platforms, including 294 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBest agency
Its been best experience with chase evans
Agent replied · 17 June 2024
Thank you for your review Ankur, that’s great to hear.
5/5
TrustpilotDavide always responds promptly and is…
Davide always responds promptly and is helpful!
Agent replied · 17 June 2024
Thank you for your review Diane glad to hear Davide could help you.
5/5
TrustpilotQuick and seamless organization from…
Quick and seamless organization from Daniel Ashref while fixing a maintenance issue.
Agent replied · 12 June 2024
Thank you for your review Misho, glad to hear Daniel could help you.
1/5
GoogleThe agent set the wrong check-in date time we were waiting outside the apartment nearly 2 hours. It's a terrible experience.NegativeProfessionalism
Agent replied · 23 October 2024
Dear Mr Marcus Ping, We are terribly sorry for the delayed move in and any inconvenience the oversight had caused. Should you wish to pursue this matter further, please contact out customerservices@chaseevans.co.uk All the best. Chase Evans SM team.
5/5
TrustpilotMurat cloak was a professional and…
Murat cloak was a professional and efficient agent. He fairly proposed the reductions and made accurate adjustments.
Agent replied · 12 June 2024
Thank you for your review Enrique, glad to hear Murat could help you.
5/5
TrustpilotMoving out
Edmond, property manager under Chase Evans Property Management, handled the move out process efficiently.
Agent replied · 12 June 2024
Thank you for your review Hazel, glad to hear Edmond could help you.
5/5
TrustpilotNice
Very good. Deal with my problems in time. Professional and responsible.
Agent replied · 12 June 2024
Thank you for your review Yulin, that’s great to hear.
4/5
TrustpilotHad boiler issue which was looked into…
Had boiler issue which was looked into immediately by Ade
Agent replied · 12 June 2024
Thank you for your review Priyanka, glad to hear Ade could help you.
5/5
TrustpilotFantastic Team of Property Managers
Fantastic Team of Property Managers! Extremely helpfulWell done Murat Colak!
Agent replied · 12 June 2024
Thank you for your review Drishti, glad to hear Murat could help you.
5/5
GoogleMr Shahid has been soooo helpful!! Thank you!PositiveResponsiveness, Professionalism
5/5
GoogleProfessional services were provided by Chases Evans, as always! And all their letting personnel, Mr. Raymond Tong and Mr. Grant Walker in particular, have worked very well on this let for me and provided me with the prevailing market information and kept me informed all the time! Good work especially during this unprecedented times. Keep on it!
5/5
TrustpilotExcellent experiences in asking for help
Danish quick respond and helpful in solving house issues
Agent replied · 12 June 2024
Thank you for your review Emma, glad to hear Danish could help you.
5/5
TrustpilotMadison Feng helped with my recent…
Madison Feng helped with my recent renewal, would recommend. Very Good! Very Very Good!
Agent replied · 12 June 2024
Thank you for your review YAO, glad to hear Madison could help you.
5/5
TrustpilotHas been a smooth experience with Chase…
Has been a smooth experience with Chase Evans on leasing and renewal process.
Agent replied · 12 June 2024
Thank you for your review Zijie, that's great to hear.
5/5
TrustpilotGreat service twice from Murat Colak…
Great service twice from Murat Colak from East Property Management. Prompt response and very helpful.
Agent replied · 12 June 2024
Thank you for your review Andrew, glad to hear Murat could help you.
5/5
TrustpilotMany thanks for Lee Chen’s professional…
Many thanks for Lee Chen’s professional help and support!
Agent replied · 12 June 2024
Thank you for your review Anzhou, glad to hear Lee could help you.
5/5
TrustpilotReally good Service
Really good Service. Xin Guo helps me a lot while doing the deposit release.
Agent replied · 12 June 2024
Thank you for your review Yuxin, glad to hear Xin Guo could help you.
5/5
GoogleHighly recommend regent. The staffs are friendly, and awesome on the work. Also, they provide lots of convenience, the most satisfying thing is that they use wechat for Chinese customers. By the way, Tasif, one of their staffs who response to help me to find a property, he helps us to find a very good property with nice views.
5/5
TrustpilotEdmond Cheng always responded to our…
Edmond Cheng always responded to our service requests. Very satisfied
Agent replied · 12 June 2024
Thank you for your review Alex, glad to hear Edmond could help you.
5/5
TrustpilotSupport
Xin Guo VIP/Multi Property Management, and the Chase Evans team have been responsive and helpful.
Agent replied · 12 June 2024
Thank you for your review Kevin, glad to hear Xin could help you.
5/5
TrustpilotTerry Singleton worked very hard to get…
Terry Singleton worked very hard to get a good rate
Agent replied · 12 June 2024
Thank you for your review J, glad to hear Terry could help you.
5/5
TrustpilotSmooth and swift response to issues in the property
I'm a tenant in a property managed by Chase Evans, and when I report an issue about something that needs to be fixed, I always got a swift response. And Edmond Cheng, the property manager made the resolution a smooth experience.
4/5
TrustpilotMixed experience
I had various level of experience depending on the issue and the contact person
Agent replied · 12 June 2024
Thank you for your review Claudia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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