Trusted Agent profile Β· London

Chase Evans New Homes London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,567 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,567 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,273

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

To Chanelle Da-Silva

To Chanelle Da-SilvaIt is nice experience renting with Chaseevans, quick responses and responsible attitude.

Shuhan Β· 31 May 2023

Agent replied Β· 17 June 2024

Hi Shuhan! Thank you for taking the time to write this review, that is great to hear.

5/5

Trustpilot

Kimberly Fernandes responded promptly…

Kimberly Fernandes responded promptly fully covered all requests brought up.

Mary Β· 14 September 2023

Agent replied Β· 12 June 2024

Thank you for your review Mary, glad to hear Kimberly could help you.

5/5

Trustpilot

Really easy tenancy renewal process

Really easy tenancy renewal process. My renewal agent was Kin Lee who handled everything in a quick and professional manner.

Artem Β· 4 November 2022

Agent replied Β· 12 June 2024

Thank you for your review Artem, glad to hear Kin could help you.

5/5

Trustpilot

Best customer service

I have had nothing but the most excellent service from our property manager, Amman. He replies promptly and always gives his best.

Cameron Β· 14 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Cameron, glad to hear Amman could help you.

5/5

Trustpilot

Chanelle Da-Silva Laires

Manager Chanelle Da-Silva Laires effectively communicated with the landlord on behalf of me. And she helped me a lot during my tenancy.πŸ‘

Disheng Β· 12 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Disheng, glad to hear Chanelle could help you.

5/5

Trustpilot

Such a great experience to work with…

Such a great experience to work with Vincent Romet of Chase Evans. He is the person reliable and thorough. Cheers, Wilson (C34, Arthouse)

Good Β· 30 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Wilson, glad to hear Vincent could help you.

5/5

Trustpilot

Excellent Experience!

Really like the services Chase Evans offers! My property manager Cato always replies instantly and helps me fix all the problems.

Yankai Β· 15 September 2022

Agent replied Β· 12 June 2024

Thank you for your review Yankai, that’s great to hear.

5/5

Trustpilot

Molly’s contract renewal handling

The renewal process is smooth and simple.

Chiu Β· 20 November 2023

Agent replied Β· 12 June 2024

Thank you for your review Chiu, glad to hear Molly could help you.

5/5

Trustpilot

Very quick response from Alaster in the…

Very quick response from Alaster in the Chase Evans Property Management team. Managed to solve the issue with my ceiling lights very efficiently!

Leslie Β· 15 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Leslie, glad to hear Alaster could help you.

5/5

Trustpilot

Great service. Efficient friendly & fast response

Great service. Efficient

Anne Β· 15 February 2024

Agent replied Β· 12 June 2024

Thank you for your review Anne, glad to hear we could help you.

1/5

Google

Same as what others have said, absolute crooks, I believe they are in cahoots with the cleaning company they "prefer", so that one hand cleans the other. The same day after our cleaners left, the inventory company declared the placed not clean at all and charged us around 300GBP for a new cleaning that never even took place. They are just common crooks. AVOID DEALING WITH THEM AT ALL COSTS.

Lupine Β· 25 October 2017

5/5

Trustpilot

Excellent customer service from Danish…

Excellent customer service from Danish Ashraf in particular. He is super responsive and helpful at all times.

Zahra Β· 24 January 2023

Agent replied Β· 12 June 2024

Thank you for your review Zahra, glad to hear Danish could help you.

5/5

Trustpilot

Thank you Danish

Danish Ashraf, VIP Team, was quick and efficient in helping me to get a broken bed and mattress replaced. My overall experience with Chase Evans has been positive, easy and smooth since he’s joined.

L Β· 28 February 2024

5/5

Trustpilot

Harvey from chase evans was extremely…

Harvey from chase evans was extremely understanding and accommodating to our situation. Great company to work with and great service from Harvey.

Npxhov Β· 7 July 2022

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Harvey could help you.

5/5

Trustpilot

Great experience!

Great experience with Harvey Asahi​ for our renewal process! Professional, kind and proactive service.

Adriano Β· 22 April 2023

Agent replied Β· 12 June 2024

Thank you for your review Adriano, glad to hear Harvey could help you.

5/5

Trustpilot

Very responsive and efficient with Kin…

Very responsive and efficient with Kin Lee. He made everything very easy and smooth. Thank you!

Denise Β· 14 February 2023

Agent replied Β· 12 June 2024

Thank you for your review Denise, glad to hear Kin could help you.

5/5

Trustpilot

the renewal process has been fast

the renewal process has been fast, efficient and smooth thanks to M. Feng!

Philippe Β· 12 May 2023

Agent replied Β· 12 June 2024

Thank you for your review Philippe, glad to hear Madison could help you.

5/5

Trustpilot

CE east

Danish Ashraf handled our property issues with excellent care and promptness. Very happy with the east property management

Teju Β· 25 November 2022

Agent replied Β· 12 June 2024

Thank you for your review Teju, glad to hear Danish could help you.

5/5

Google

Had excellent assistance at renting a suitable property with Tasif Mahmood From Chase Evans Aldgate office Took the time on several occasions to show me good properties to my brief always punctual and honest about my options. And most of all bothered to check with me once I had moved in and organised any issues to get sorted and go away. Highly recommend asking for Tasif

Sean Β· 25 October 2019

5/5

Trustpilot

Renewal of tenancy

Very professional and prompt service in renewing my tenancy agreement and insurance etc

Jayesh Β· 10 May 2023

Agent replied Β· 12 June 2024

That's great to hear, thank you for your review Jayesh.

5/5

Trustpilot

Rental contract renewal

Very efficient and professional advices and services provided which are very much appreciated.

Simon Β· 7 May 2023

Agent replied Β· 12 June 2024

Thank you for your review Simon, that’s great to hear.

5/5

Google

We have been working with Chaseevans many years. They always provide us instant and quality services even during the tough time at pandemic. Thank you guys!PositiveResponsiveness

Vivian Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for taking time to write the review. Chase Evans Marketing

5/5

Trustpilot

Satisfied with the service

The property manager, Max Qian, is very kind on supporting me for the reference letter, and gives feedback with high efficiency.

JUNJIE Β· 8 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Junjie, glad to hear Max could help you.

5/5

Trustpilot

Flat 9.06 The Tower One The Elephant

Mr Madison Feng has done very well in getting my flat let at a reasonable rate. Kudos to him

Rashidi Β· 23 September 2022

Agent replied Β· 12 June 2024

Thank you for your review Rashidi, glad to hear Madison could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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