Trusted Agent profile Β· London

Chase Evans New Homes London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,565 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,565 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,271

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service and prompt response

Excellent service! Issues are resolved quickly with great follow up communication.

Sandra Β· 6 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Sandra, that’s great to hear.

5/5

Trustpilot

Quick and professional service from…

Quick and professional service from Chanelle Da-Silva Laires. Very helpful.

Duncan Β· 11 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Duncan, glad to hear Channelle could help you.

5/5

Trustpilot

Andy

Andy's service attitude and work efficiency are very wonderful

Zifan Β· 20 September 2022

Agent replied Β· 12 June 2024

Thank you for your review Zifan, glad to hear Andy could help you.

5/5

Trustpilot

Lisa Li was very helpful in helping me…

Lisa Li was very helpful in helping me with some maintenance issue for our flat.

Ying Β· 2 December 2021

Agent replied Β· 12 June 2024

Thank you for your review Ying, glad to hear Lisa could help you.

5/5

Trustpilot

Efficient handling of Lease Renewal

Molly handled the lease renewal process expeditiously and efficiently. We were never left uncertain as to what to do next.

David Β· 8 April 2024

5/5

Trustpilot

Good experience with Xin Guo

Good experience with Xin Guo, very responsible and efficiently

Miao Β· 19 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Miao, glad to hear Xin could help you.

5/5

Trustpilot

Amazing service by Edmond Cheng

Amazing service by Edmond Cheng! Great attitude, fast replying.

Regina Β· 9 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Regina, glad to hear Edmond could help you.

5/5

Trustpilot

ShL.

Thanks for the help from Chanelle Da-Silva Laires πŸ˜€πŸ˜€πŸ˜€πŸ˜€πŸ˜€πŸ˜€

Liu Β· 29 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Liu, glad to hear Chanelle could help you.

4/5

Trustpilot

Great experience

Attentive, bright and responsible agents

Chelsea Β· 21 December 2022

Agent replied Β· 12 June 2024

Thank you for your review Chelsea, that’s great to hear.

5/5

Trustpilot

Thanks Murat Colak (east property management)!

Always prompt to reply. Committed. Always ensures a highly professional assistance.

Sabrina Β· 5 April 2022

Agent replied Β· 12 June 2024

Thank you for your review Sabrina, glad to hear Murat could help you.

5/5

Trustpilot

Thanks for Edmond assistance as well as…

Thanks for Edmond assistance as well as understanding

Ms.He Β· 12 August 2022

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Edmond could help you.

5/5

Trustpilot

Well done Davide Frongia

Helpful and efficient as the renewals handler, many thanks!

ι™ˆε₯ Β· 24 June 2022

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Davide could help you.

5/5

Trustpilot

Very helpful and supporting

Very helpful and supportingThanks for all, Chanelle Da-Silva Laires

Ali Β· 23 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Ali, glad to hear Chanelle could help you.

5/5

Trustpilot

Xin Guo The best manager I know

Xin Guo The best manager I know. Very professional

Danil Β· 21 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Danil, glad to hear Xin could help you.

5/5

Trustpilot

Very efficient service provided by the…

Very efficient service provided by the building manager Murat

Zuzana Β· 15 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Zuzana, glad to hear Murat could help you

5/5

Trustpilot

Fantastic Experience with the Lettings…

Fantastic Experience with the Lettings Team.

DRISHTI Β· 4 October 2022

Agent replied Β· 12 June 2024

Thanks for your review Drishti, that's great to hear.

5/5

Trustpilot

I would like to thank Mr Xin Guo

I would like to thank Mr. Xin Guo for the quick solution of our maintenance issues. He's always in touch. Instantly reacts to our claims about the property that we a renting. He is very polite and courteous. I highly recommend Mr. Xin Guo

Danil Β· 16 December 2021

1/5

Google

Worst letting agency out there. Staff is rubbish, unfriendly and unprofessional. When you are in need of any service, you are obliged to take care of 99% of the work yourself and when they try to do something, they do a bad job at it. Save yourself (and your time and frustration) and find someplace else.

Matthias Β· 25 October 2016

5/5

Google

Had an amazing experience dealing with Tony while purchasing a property. He was very responsive, and took a lot of initiative in moving things forward even when it wasn't in his remit. He was definitely the best person I've worked with when dealing with the often painful and arduous process of buying a place.

Tak Β· 25 October 2018

5/5

Google

It is always a pleasure to work and collaborate with Chase Evans. Good job and great team!

Gaetano Β· 24 October 2020

Agent replied Β· 23 October 2024

Dear Gaetano, Thank you for the positive review. We are glad your experience with Chase Evans property team has bee so good. All the best from Chase Evans Customer relations team.

5/5

Trustpilot

Very quick and professional response to…

Very quick and professional response to issues.

Imogen Β· 12 July 2022

Agent replied Β· 12 June 2024

That's great to hear, thank you for your review Imogen.

5/5

Trustpilot

Awesome experience

Awesome experience overall, Gladys Kiala in particular was very helpful and responsive for my reference check when moving out.

Dan Β· 29 January 2024

5/5

Trustpilot

Very helpful and responsive.

Orchid Ho was very helpful and responsive. πŸ‘πŸ˜Š

Desmond Β· 4 March 2022

Agent replied Β· 25 October 2024

Thank you for your review Desmond, glad to hear Orchid could help you.

5/5

Google

Tony in Chase Evans made our sale process so easy. He is very helpful always there when you need him. He made our flat sale so quickly always on Top of the case!! Chase Evans should be proud of him Well Done Tony you deserve it. πŸ‘πŸ‘πŸ‘πŸŽ‰πŸŽŠPositiveProfessionalism

Monty Β· 24 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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