Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,567 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,567 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,273

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and friendly

Our senior property manager Sharlene Richards is very helpful and she respond very quickly. The issue has fixed within a day.

Consumer · 23 August 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Sharlene could help you.

5/5

Trustpilot

Good letting agent

Would definitely recommend Darnell McDonald from Pan Peninsula Office. He has good knowledge about letting market and is very responsive.

Sam · 1 October 2022

Agent replied · 12 June 2024

Thank you for your review Sam, glad to hear Darnell could help you.

5/5

Trustpilot

Chanelle is great !

Chanelle is great !! She always responded very quick to my emails.Very helpful and polite :) Pleasure to deal with her.

Aneta · 18 August 2022

Agent replied · 12 June 2024

Thank you for your review Aneta, glad to hear Chanelle could help you.

5/5

Trustpilot

Thanks to Madison Feng of Chase Evans

Thanks to Madison Feng of Chase Evans. Good service, very helpful, diligent, prompt response and achieve what I requested.

Danny · 31 October 2022

Agent replied · 12 June 2024

Thank you for your review Danny, glad to hear Madison could help you.

5/5

Trustpilot

Madison Feng is courteous and responsive

Madison Feng is courteous and responsive. We are happy with the service in renewing our new tenancy agreement with the tenants.

Godfrey · 10 August 2022

Agent replied · 12 June 2024

Thank you for your review Godfrey, glad to hear Madison could help you.

5/5

Trustpilot

Nice and fast

Edmond from chase evans property management is really nice and quick in response. Sharon is also nice. Both solved my problems quickly.

WX · 22 June 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Edmond & Sharon could help you.

5/5

Trustpilot

Molly Pariyanukul was very efficient…

Molly Pariyanukul was very efficient and effective, and great at communicating. Thank you!

J · 17 May 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Murat Colak has been super helpful…

Murat Colak has been super helpful throughout a complex tenancy change including repairs and refurbishment. Delighted to be working with you Murat!

Cliff · 17 June 2022

Agent replied · 12 June 2024

Thank you for your review Cliff, glad to hear Murat could help you.

5/5

Trustpilot

Very good experience

Very good experience, Danish Ashraf was friendly and responsible. Solved my problem very quickly.

Yang · 13 April 2023

Agent replied · 12 June 2024

Thank you for your review Yang, glad to hear Danish could help you.

5/5

Trustpilot

In the clarification of the selective…

In the clarification of the selective license procedure, Domenica is very helpful and responded immediately when I seek help.

Diane · 20 October 2022

Agent replied · 17 June 2024

Thank you for your review Diane, glad to hear Domenica could help you.

5/5

Google

Nahida was a very helpful agent, very friendly and responded quickly. The process of finding an apartment went smooth thanks to her.

Maria · 23 September 2024

5/5

Trustpilot

Really great experience

Really great experience. Danish Ashraf is always very nice and helpful.

Xiyan · 10 July 2023

Agent replied · 12 June 2024

Thank you for your review Xiyan, glad to hear Danish could help you.

5/5

Trustpilot

Good experience

ChaseEvans and especially Max Qian was good help and I had a good experience with them.Helpful, Check out was seamless.

JCV · 9 September 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Max could help you.

5/5

Trustpilot

Appreciation review

Hello. I would like to thank Catarina Camacho for providing me with the great help throughout my tenancy.

Yevgeniya · 23 November 2022

Agent replied · 12 June 2024

Thank you for your review Yevgeniya, glad to hear Catarina could help you.

5/5

Trustpilot

Great Property Management Service

The property management team handling my property in East London have been exceptional. Relative to other property management firms I have used in the past the quality of service general responsiveness is miles ahead. I'd like to call our Danish Ashraf who has been my main point of contact who promptly responds to my queries. I'd definitely recommend Chase Evans to manage your rental portfolio.

Adeyemi · 29 December 2022

Agent replied · 12 June 2024

Thank you for your review Adeyemi, glad to hear Danish could help you.

5/5

Google

Tasif was very helpful throughout the letting process. He was very proactive in answering all queries and delivering without fail. Helped us with finding the perfect flat. Thanks so much!PositiveResponsiveness, Professionalism

Shlynn · 24 October 2020

Agent replied · 23 October 2024

Thank you for your review

1/5

Google

Who do I escalate a case of lack of response and non cooperation for close to 5 months of 2 our your estate agents on a mould problem in counter house please?

Suganthar · 20 December 2024

Agent replied · 27 December 2024

Dear Mr Sethuraman, We are sorry about the issue and the alleged lack of cooperation you are experiencing. We have forwarded your query to our property management team, and they should clarify the situation shortly. The Chase Evans Complaints procedure is public here https://www.chaseevans.co.uk/complaints

5/5

Trustpilot

speedy professionalism at it’s best!

Lauren was an absolute angel, not only with advice she gave but also how quickly and professionally it was delivered.

Cain · 1 September 2022

Agent replied · 12 June 2024

Thank you for your review Cain, glad to hear Lauren could help you.

5/5

Google

Tony, Balmit and the team at Chase Evans have been very helpful throughout the process. They have been responsive, professional, thorough in their advice and transparent.

Abhilasha · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking time to post the review. Chase Evans

5/5

Trustpilot

Thanks Davide

Thanks Davide - thanks for all your help with obtaining a renewal of the lease - excellent service as always.JM

Joe · 22 August 2022

Agent replied · 12 June 2024

Thank you for your review Joe, glad to hear Davide could help you.

5/5

Trustpilot

Ive recently got in touch with my new…

Ive recently got in touch with my new property manager for east property managment, Danish Ashraf, and ive been greeted with nothing but respect and perfect communication! Danish is fast and efficient when it comes to solving any of the issues I have with the flat. 10/10 experience!

Khadiga · 18 January 2023

4/5

Trustpilot

Madison Feng has been helping along…

Madison Feng has been helping along with the tenant renewal, her service was pleasant and satisfactory. Thanks.

A · 14 December 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

I was very impressed

I was very impressed with the way Chase Evans supported me whilst I was renting a property in Woolwich in 2021/2. The process of securing the tenancy was very smooth, and the support I received while renting was good. In particular I appreciate the support given to me by Max Qian in terminating the tenancy, he was very helpful, efficient and prompt in steering me through the process

Linda · 1 August 2022

Agent replied · 12 June 2024

Thank you for your review Linda, glad to hear Max could help you.

5/5

Trustpilot

Efficient as always

Chase Evans have been my agent for quite a few years now. Just wanted to leave a positive review for Molly Pariyanukul from the renewals team who was not only quick with my tenancy renewal request, but also helped successfully negotiate the rent with the landlord in this time of increased living costs and rents.Keep up the good work, Molly!

S · 12 May 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Molly could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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