Chase Evans New Homes London reviews

★★★★★ 5/5

Google

Very good experience,I found the ideal place to live in a very short time! Really appreciate Amr’s help, he offered lots of help.He is incredibly responsive, professional, and patient in answering my questions and guiding me through everything step by step:).Also appreciate the help offered by Lisa.Thank you guys!

Hannah · 16 August 2025

★★★★★ 5/5

Google

Happy to say that: Tasif was the best agent we could ever reach out for our first home in UK!! He was very supportive and attentive from the beginning, during and the end of our tenancy. Very professional, quick to reply and resourceful. He always found a way to support us in the best of our interests and needs. Thank you so much.

Arilda · 24 October 2021

★★★★★ 5/5

Trustpilot

5 Stars Service !

Kin is extremely responsive and managed to renew the lease with our tenant at our asking price. 5 Stars !

Philip · 18 December 2025

★★★★★ 5/5

Trustpilot

Thank you Edmond Cheng from Chase Evans…

Thank you Edmond Cheng from Chase Evans Property Management. I had the easiest, most efficient, and seamless checkout from the property I was renting. He assisted me all the way through since I first gave my notice until I receive my security deposit back. Nothing but excellent and positive feedback for Edmond!

Jason · 9 February 2023

★★★★★ 5/5

Trustpilot

The Chase Evans team has always been proactive and professional !

The Chase Evans team has always been very proactive and professional. Danish Ashraf was very helpful and made the end of my tenancy very easy. I would recommend to anyone!

Sébastien · 15 July 2024

★★★★★ 5/5

Trustpilot

Good Renewal Negotiator

Ms Molly Pariyanukul has been quite helpful & provided up-to-date market information for the renewal of leasing of my property. She has addressed our concerns in timely and professional manner & I'm very pleased with her performance.

Charles · 5 March 2024

★★★★★ 1/5

Trustpilot

Avoid if possible

I've moved out and the other tenant remained. The process was incredible difficult with no response from them and having to chase daily for reference and bills to be changed.Fast forward 6 months later, a bil that cam be changed only by them was never changed and I found out I might get in trouble for not paying.Even now I call they say will send a email to confirm things and they never do....I've never had this much trouble with any other estate agency

David · 7 June 2024

★★★★★ 5/5

Google

Chase Evans provides a wonderful experience. Many thanks to Raymond Tang and Lisa Tang, they helped me a lot and are very patient and responsible.

Shengyuan · 2 October 2024

★★★★★ 1/5

Trustpilot

Disorganised and rarely deliver

Unfortunately the employees that I've dealt with at Chase Evans under perform. The house I've been renting from has had a number of problems and it can take months, sometimes pushing a year, to get anything sorted. They ask for multiple of the same images of the issues, promise to send out contractors only to be cancelled the evening before as they haven't actually received/ asked for permission from the landlord.Not the most enjoyable customer experience sadly.

Hannah · 26 July 2024

★★★★★ 5/5

Google

Rented a flat through Nahida - very helpful and supportive throughout the process!

Aes · 11 June 2026

★★★★★ 5/5

Trustpilot

Danish Ashraf was extremely helpful…

Danish Ashraf was extremely helpful throughout my time with Chase Evans. He was always prompt with his responses and never failed to answer any of my queries. Super professional and polite. I would hope for anyone else I’m dealing with in future to hold the same qualities as Danish. Thank you so much!

Olivia · 1 December 2022

★★★★★ 1/5

Trustpilot

Nightmare Experience with Chase Evans - Beware!

My experience with Chase Evans can only be described as a nightmare from start to finish. Where do I even begin?Upon moving into the property they managed, I was greeted with filth and neglect. It was evident that no effort had been made to clean the place before my arrival. Stained carpets, grimy kitchen items, and even a used, rusted toilet brush greeted me. Disgusted, I had to hire a cleaner to make the place livable. When I sought permission from the estate agent to dispose of these unsanitary items, they casually granted it without any acknowledgment of their responsibility for the state of the property.Fast forward to two months after moving out, and I'm still embroiled in a battle for my deposit. Despite providing my bank details as requested, I have yet to see a penny. To add insult to injury, the landlord, backed by the estate agent, is attempting to charge me for the very items I had to dispose of due to their negligence. £40.00 for dirty carpets, £30.00 for a used toilet brush, £30.00 for a flickering light, £30.00 for 'debris near toilet' and £20.00 for the filthy pots and pans I had permission from the landlord to bin. No receipts provided, these are arbitrary charges to steal my deposit.When I escalated my complaint to Danish Ashraf's manager, Muhammad Carr, I was met with dismissiveness and apathy. Instead of addressing my concerns, Carr urged me to simply pay up, claiming it was a "good deal."Save yourself the headache and avoid Chase Evans at all costs. Their disregard for basic cleanliness and their blatant attempts to swindle tenants out of their money make them utterly reprehensible. I wouldn't wish this ordeal upon anyone.

DM · 16 May 2024

★★★★★ 5/5

Trustpilot

Outstanding real estate agent

Outstanding real estate agent - professional, responsive and empathetic!I had the pleasure of working with Georgia Vitkute from Chase Evans real estate agency and was impressed with her exceptional attitude and services provided.From our very first interaction, Georgia demonstrated a high level of professionalism and she guided me through every step of the process with clarity and confidence.I felt supported and well-informed throughout the entire journey.Moreover,Georgia possesses a rare quality of empathy and human touch that made the entire process very smoothly. She took the time to truly understand my concerns and her support and clarifications were timely and deep to the point.I can highly recommend her to everyone.

Boris · 14 May 2024

★★★★★ 5/5

Trustpilot

A kind review for Mint Mok

My property manager was Mint Mok. They are super responsive, kind, and professional. Great service. Very trustworthy. The deposit refund process went well with their assistance. Much appreciated.

Yixi · 29 September 2026

★★★★★ 5/5

Trustpilot

The best

Great service, quality company, always helpful, highly recommended. Also a big thank you to Gladys Kiala for the recent help she gave me.

Pete · 11 October 2024

★★★★★ 5/5

Trustpilot

Great Service - Kimberly Fernandes

Kimberly was extremely helpful in resolving our issues. She was super responsive and kept us up to date on what was happening to get everything fixed. Glad to know we can rely on Kimberly if we have further maintenance issues

Consumer · 24 November 2023

★★★★★ 5/5

Trustpilot

Maristella was fantastic to work with…

Maristella was fantastic to work with and so friendly. Maristella was efficient, organised and easy to communicate with. Within a few hours all of our concerns dealt with and a repairs person was arranged to fix a few things around our new home. I would 100% recommend Maristella as a property manager.

Saige · 8 December 2022

★★★★★ 5/5

Trustpilot

Chanelle Da-Silva Laires review

Chanelle Da-Silva Laires has been an amazing help, always trying to respond as soon as possible, helping us with issues with the house and the landlord and being extremely understanding especially with the check out report, she has put a lot of effort in helping us reach the outcome we wanted with the landlord.

Yara · 22 September 2022

★★★★★ 5/5

Trustpilot

Ginny Pattni Chase Evans

Ginny Pattni sales agent for Chase Evans acted on our behalf to sell our apartment in Greenwich. Ginny worked for us professionally whilst also giving a personal service to ensure our apartment sale went through as smoothly and efficiently as possible. Ginny identified suitable buyers and went over and above helping with all the paperwork required legally when I was unsure of what to complete. She simplified the process for us and made sure everything was in place for completion. I cannot recommend her highly enough. Unbelievable sales agent.

Kathryn · 7 May 2024

★★★★★ 5/5

Google

Tony Truong was the sales manger who sold my flat and I cannot recommend Tony enough - he managed the whole process with both the buyer, seller and solicitors - keeping everyone updated along the way. He made the whole sales process easy.

Martin · 25 March 2025

★★★★★ 5/5

Trustpilot

Bailey is very responsive and efficient…

Bailey is very responsive and efficient in helping me with Property Management matter for my unit. Really appreciated and happy with Bailey's professional service.CheersEunice

Sai · 23 September 2024

★★★★★ 5/5

Trustpilot

Can’t recommend enough

I’ve been renting with Chaseevans for 3 years now. Alaster made my recent experience of moving out and in easier and less stressful.Very responsive, helpful , professional and approachable. Dealt with everything and kept me informed with any updates from start to finish.couldn’t ask for better .Thank you Alaster for you hard work and time .

Tina · 26 June 2022

★★★★★ 5/5

Trustpilot

Tenancy renewal handled with great care & professionalism

A BIG THANK YOU to Kin-Lee who handled the renewal of our tenancy. The negotiation was managed with delicate care & understanding of both sides situations. Thanks again. Hilda

Hilda · 29 June 2024

★★★★★ 5/5

Trustpilot

Good communication…

We worked with Kin Lee as our renewals handler. Professional staff, communication is always clear and timely, the necessary information is provided on email, minimising the need for follow ups.

Pam · 9 June 2024