Trusted Agent profile · London
★★★★★
1,730 reviews across 3 platforms
St Davids Square, 320 Westferry Road, London, E14 3QL
Part of Chase Evans, see every office.
Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIt is the second time that I rent a property with Chase Evans. I was very satisfied with the service. They are fast, attentive and very responsible. Especially the negotiator Michael and Tereza, who helped me for the second time.I strongly recommend Chase Evans.
Thank you for your review Veronica, glad to hear Michael and Tereza could help you.
5/5
TrustpilotXiaoyi Fan gave me great impression and…
Xiaoyi Fan gave me great impression and she’s been very patient all the time.Complete procedure for check out and got the deposit back without any tension. Will come back to Chase Evan next time if I need to rent a house
Thank you for your review, glad to hear Xiaoyi could help you.
5/5
TrustpilotEase of apartment renewal…
Gladys handled our apartment renewal very fast and professionally.
Thank you for your review Anood, glad to hear Gladys could help.
5/5
TrustpilotGot an amazing experience with Aldo
Got an amazing experience with Aldo, who was helping me to find a good option in London. Thank you for an amazing service!
Thank you for your review, glad to hear Aldo could help you.
5/5
Trustpilotrecommend services
The email reply from Chase Evans has always be prompt and right on the point, provide us with the information we need. We are oversea landlord so this is really handy. They have always been patient.Our contact is Domenica Pratico, very satisfied experience.
Thank you for your review Tianyang, glad to hear Domenica could help you.
5/5
TrustpilotKimberly Fernandes
Im writing about Kimberly Fernandes as she was helping us alot for our next property Shes very kind and professional at the same timeI recommand her for sure!!
Thank you for your review Gisel, glad to hear Kimberly could help you.
5/5
TrustpilotShannon is great!
Shannon at Chase Evans is a great agent to work with and we have been really impressed with her attentive and considerate working style. She has dealt with our apartment issues in a timely manner and made us feel like respected tenants. Thanks for your help, Shannon!
5/5
TrustpilotI have send an email to Kimberly about…
I have send an email to Kimberly about an issue with my heater and the day after she send me someone and everything was sorted !
Thank you for your review Morena, glad to hear Kimberly could help you.
5/5
TrustpilotLike always I remain highly impressed…
Like always I remain highly impressed by the property management team at chase Evans. Mr Murat has come through every time whenever iv put him up with a request. Great job!
Thank you for your review Drishti, glad to hear Murat could help you.
5/5
TrustpilotThanks to Maristella Marangi and South…
Thanks to Maristella Marangi and South Property Management for handling our checkout and post-contract activities so well, always friendly, communicative and professional.
4/5
TrustpilotNice places to rent online could not…
Nice places to rent online could not fault them over the phone very professional, i chose to go elsewhere as no one got back to me over the weekend
Thank you for your review Kaz, that’s great to hear.
5/5
TrustpilotReally appreciate Alaster from the…
Really appreciate Alaster from the Chase Evans Property team for the assistance throughout the process. I spent a really nice year in the apartment. Good price and good service, definitely recommended!
Thank you for your review, glad to hear Alaster could help you.
1/5
GoogleWe've been waiting for a month for our checkout report. Unacceptable
Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the checkout report return process. We take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.
5/5
TrustpilotKimberley Fernandes (East Property…
Kimberley Fernandes (East Property Manager) is a gem of a manager. She is very helpful and gets your problems fixed in no time. Really sweet and kind as well.
Thank you for your review Amrish, glad to hear Kimberly could help you.
5/5
TrustpilotNeol NG helps me to handle the…
Neol NG helps me to handle the property, very professional and effective
Thank you for your review, glad to hear Neol could help you.
5/5
TrustpilotKudos to Danish
Danish Ashraf from East property management was communicating on timely basis till the issue is fixed. He was in touch and also did follow up before closing the case. Hope to receive such good service in future.
Thank you for your review Sameer, glad to hear Danish could help you.
5/5
TrustpilotDanish Ashraf at East Property…
Danish Ashraf at East Property Management/Chase Evans was very responsive. I had an issue with my bedroom blinds and he arranged for replacement efficiently and then followed-up to ensure that I was happy. No complaints. Great service.
Thank you for your review Pamela, glad to hear Danish could help you.
5/5
TrustpilotReally happy with how Danish Ashraf has…
Really happy with how Danish Ashraf has helped me with the checkout process.
Thank you for your review Sahil, glad to hear Danish could help you.
5/5
TrustpilotFair negotiation between landlord and…
Fair negotiation between landlord and renter (me) by Terry Singleton. I was a bit slow to fill out the paperwork due to other work but he managed to chase and remind me in a nice way and was on top of everything. Thanks!
Thank you for your review, glad to hear Terry could help you.
5/5
TrustpilotLease renewal
Kin Lee negotiated and followed through the process; with reminder emails. Successfully finalised the lease renewal.Smooth process.
Thank you for your review Benjamin, glad to hear Kin could help you.
5/5
TrustpilotAlaster from Chase Evans Property Management was very fast and helpful
I had issue flushing the toilet and it was taken care of the second day by Alaster from Chase Evans Property Management team with prompt response and professional service. I was very satisfied with the result and grateful for Alaster's help.
Thank you for your review Maggie, glad to hear Alaster could help you.
5/5
TrustpilotGreat care and attention
Great care and attention by Ginny Pattni. Providing much needed information without being asked. Very much appreciated.
Thank you for your review, glad to hear Ginny could help you.
5/5
TrustpilotResponsive and helpful in the check out process
Chase Evans was very transparent and efficient during the check out process and ensured we received our deposit back in good time. Edmond in particular was extremely helpful and was available to answer our questions and help with our requests.
Thank you for your review Marcel, glad to hear Edmond could help you.
1/5
GoogleLettings manager with thr blonde hair is very rude and dismissive. I rather pay extra and go elsewhere.
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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