Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave relocated recently in UK
Have relocated recently in UK, I visited Chase Evans office the first working day when I arrived in London and I met Darnell McDonald. He helped me find and rent a studio within my budget in Canary Whalf. Darnell, thanks for answering my questions and arranging flat viewing.
Yann · 6 July 2022
Agent replied · 10 June 2024
Thank you for your review Yann, glad to hear Darnell could help you.
★★★★★ 5/5
TrustpilotI needed to get the tenancy renewed
I needed to get the tenancy renewed.
Faysal · 21 January 2026
★★★★★ 5/5
TrustpilotEdmond Cheng
Thank you Chase Evans and Edmond for your professional work. In less than 48 hours you change our living room for a new one and in less than 25 minutes the plumber was in my flat changing the boiler. What can I say other than thank you!
Michel · 16 August 2022
Agent replied · 10 June 2024
Thank you for your review Michel, glad to hear Edmond could help you.
★★★★★ 5/5
TrustpilotSpecial thanks to Bailey Chan
Bailey always strives to deliver good service to me. Many thanks for his help.
Yau · 30 October 2024
Agent replied · 23 August 2024
Thank you for your review Yau, glad to hear Bailey could help you.
★★★★★ 5/5
Trustpilotreliable and experienced agent, recommended
very reliable and experienced agent - Kin Lee, who facilitate the negotiation of my rental renewal experience.
Jennifer · 10 September 2024
Agent replied · 25 October 2024
Thank you for your review Jennifer, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotProperty manager Aurora Li was very…
Property manager Aurora Li was very helpful - issues we had with flat sorted promptly with very courteous communication.
Ian · 6 August 2024
Agent replied · 23 August 2024
Thank you for your review Ian, glad to hear Aurora could help you.
★★★★★ 5/5
TrustpilotDavide helped me with the renewal of my…
Davide helped me with the renewal of my contract. He managed to agree on a good price with the landlord and made the process very quick, as we were going on holidays. He was very kind and professional with me and we are very grateful to him.
Patricia · 27 July 2022
Agent replied · 10 June 2024
Thank you for your review Patricia, glad to hear Davide could help you.
★★★★★ 5/5
Trustpilotprofessional
Mr. Danish Ashraf -from East Property Management :Very thoughtful. Always professional and assuring best outcomes. Manages the tasks very fast in matter of hours. Usually before mid day,I would recieve a call back for fulfilled request and a follow up is always there.
M · 30 December 2022
Agent replied · 10 June 2024
Thank you for your review, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotAppreciation of Molly's service
Ms Molly is very efficient and professional. Really appreciated by her service provided.
Oli · 22 January 2024
★★★★★ 5/5
GoogleUsed Chase to rent out our apartment at Ivy Point.
Worked with Lisa, she's a complete professional.
Any problems we had was resolved straight away, quick and easy to deal with. Will be using them for all my properties in the future.
Hing · 12 June 2020
★★★★★ 5/5
TrustpilotThanks Mariam Bye for your help!
Thanks Mariam Bye for your help for over 3 years finding the best places where to live and the best help possible.I can't thank you enough!
Fatima · 18 January 2023
★★★★★ 5/5
TrustpilotChase Evans us my first agency and I…
Chase Evans us my first agency and I couldn’t be happier. Max Qian really made it easy for me to navigate and understand everything about renting a home, especially as a student. I really do appreciate every effort and hardship into making the whole process easy for me.
Aisha · 13 May 2022
Agent replied · 10 June 2024
Thank you for your review Aisha, glad to hear Max could help you.
★★★★★ 5/5
TrustpilotApartment maintainance
The agency (Kimberly) was very supportive with the recent issue I had with my apartment maintenance. She arranged quick and good quality assistance and everything was sorted our relatively quickly.
Nina · 15 December 2023
Agent replied · 10 June 2024
Thank you for your review Nina, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotOur renewal process was very efficient…
Our renewal process was very efficient and smooth with Amruta Satia, we are very pleased with our property and with the agency work.
Nadine · 7 May 2024
Agent replied · 10 June 2024
Thank you for your review Nadine, glad to hear Amruta could help you.
★★★★★ 5/5
TrustpilotGreat service by Edmond in Chase Evans…
Great service by Edmond in Chase Evans Property Management. Edmond was always very responsive and kept me updated throughout the process. He always responded quickly and was easy to work with.
Joe · 12 June 2022
★★★★★ 5/5
TrustpilotAchieve rental target
Gladys KialaWe appreciate her recommendations on the tenancy T&C and she achieved the rental amount as recommended. Great Job.
Victor · 10 July 2024
Agent replied · 23 August 2024
Thank you for your review Victor, glad to hear Gladys could help you.
★★★★★ 5/5
TrustpilotDanish Ashraf at East Property…
Danish Ashraf at East Property Management was very helpful in promptly dealing with my concerns relating to repairs. He was polite, pro-active and very responsive.
AY · 18 January 2023
★★★★★ 1/5
TrustpilotIt starts well and good but in the end..
It starts well and good but in the end, you see the true face of the agency with made-up deductions in the deposit and excuses not to pay.I was able to fight back pretty much all of it but be prepared to waste your time.
Chronis · 16 August 2022
Agent replied · 10 June 2024
Thank you Chronis for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
★★★★★ 5/5
TrustpilotWe had the chance to work with Kimberly…
We had the chance to work with Kimberly Fernandes from East Property Management during our move out phase from our flat and she was very helpful and available throughout the process.
Ester · 30 October 2023
Agent replied · 10 June 2024
Thank you for your review Ester, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotExcellent services
Chase Evans provided excellent services to follow up the rental renewal with existing tenant.
Rebe · 27 September 2024
Agent replied · 25 October 2024
Thank you for your review Rebe, that's great to hear.
★★★★★ 5/5
TrustpilotMadison Feng was helping us greatfully
Madison Feng was helping us negotiating with our tenants on the payment method, and has got positive feedback. It is greatly appreciated on her efforts. I would highly recommend her.
James · 16 June 2022
★★★★★ 4/5
TrustpilotHanna gets through her work with speed…
Hanna gets through her work with speed and efficiency, I would appreciate her help with the renewal tenancy agreement.
Emily · 2 July 2024
Agent replied · 10 June 2024
Thank you for your review Emily, glad to hear Hanna could help you.
★★★★★ 5/5
TrustpilotGinni Pattni - excellent advice and support through…
Excellent advice and support through the whole process of selling our apartmentThank you Ginny Pattni for doing such a great jobMark Dale
Mark · 7 May 2024
Agent replied · 10 June 2024
Thank you for your review Mark, glad to hear Ginny could help you.
★★★★★ 5/5
GoogleChase Evans have been the most proactive agency I have dealt with. I have dealt with 3 people in Westferry road branch and they all have been very helpful and efficient to respond to my questions.
Max · 12 June 2023
Agent replied · 11 June 2024
That's great to hear, thank you for your review Max.
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