Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,730 reviews across 3 platforms

St Davids Square, 320 Westferry Road, London, E14 3QL

Part of Chase Evans, see every office.

Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.

Google logo

4.2 / 5

299

Reviews on Google

This office

Yell logo

1.2 / 5

19

Reviews on Yell

This office

Trustpilot logo

1,412

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Have relocated recently in UK

Have relocated recently in UK, I visited Chase Evans office the first working day when I arrived in London and I met Darnell McDonald. He helped me find and rent a studio within my budget in Canary Whalf. Darnell, thanks for answering my questions and arranging flat viewing.

Yann · 6 July 2022

Agent replied · 10 June 2024

Thank you for your review Yann, glad to hear Darnell could help you.

5/5

Trustpilot

I needed to get the tenancy renewed

I needed to get the tenancy renewed.

Faysal · 21 January 2026

5/5

Trustpilot

Edmond Cheng

Thank you Chase Evans and Edmond for your professional work. In less than 48 hours you change our living room for a new one and in less than 25 minutes the plumber was in my flat changing the boiler. What can I say other than thank you!

Michel · 16 August 2022

Agent replied · 10 June 2024

Thank you for your review Michel, glad to hear Edmond could help you.

5/5

Trustpilot

Special thanks to Bailey Chan

Bailey always strives to deliver good service to me. Many thanks for his help.

Yau · 30 October 2024

Agent replied · 23 August 2024

Thank you for your review Yau, glad to hear Bailey could help you.

5/5

Trustpilot

reliable and experienced agent, recommended

very reliable and experienced agent - Kin Lee, who facilitate the negotiation of my rental renewal experience.

Jennifer · 10 September 2024

Agent replied · 25 October 2024

Thank you for your review Jennifer, glad to hear Kin could help you.

5/5

Trustpilot

Property manager Aurora Li was very…

Property manager Aurora Li was very helpful - issues we had with flat sorted promptly with very courteous communication.

Ian · 6 August 2024

Agent replied · 23 August 2024

Thank you for your review Ian, glad to hear Aurora could help you.

5/5

Trustpilot

Davide helped me with the renewal of my…

Davide helped me with the renewal of my contract. He managed to agree on a good price with the landlord and made the process very quick, as we were going on holidays. He was very kind and professional with me and we are very grateful to him.

Patricia · 27 July 2022

Agent replied · 10 June 2024

Thank you for your review Patricia, glad to hear Davide could help you.

5/5

Trustpilot

professional

Mr. Danish Ashraf -from East Property Management :Very thoughtful. Always professional and assuring best outcomes. Manages the tasks very fast in matter of hours. Usually before mid day,I would recieve a call back for fulfilled request and a follow up is always there.

M · 30 December 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Danish could help you.

5/5

Trustpilot

Appreciation of Molly's service

Ms Molly is very efficient and professional. Really appreciated by her service provided.

Oli · 22 January 2024

5/5

Google

Used Chase to rent out our apartment at Ivy Point. Worked with Lisa, she's a complete professional. Any problems we had was resolved straight away, quick and easy to deal with. Will be using them for all my properties in the future.

Hing · 12 June 2020

5/5

Trustpilot

Thanks Mariam Bye for your help!

Thanks Mariam Bye for your help for over 3 years finding the best places where to live and the best help possible.I can't thank you enough!

Fatima · 18 January 2023

5/5

Trustpilot

Chase Evans us my first agency and I…

Chase Evans us my first agency and I couldn’t be happier. Max Qian really made it easy for me to navigate and understand everything about renting a home, especially as a student. I really do appreciate every effort and hardship into making the whole process easy for me.

Aisha · 13 May 2022

Agent replied · 10 June 2024

Thank you for your review Aisha, glad to hear Max could help you.

5/5

Trustpilot

Apartment maintainance

The agency (Kimberly) was very supportive with the recent issue I had with my apartment maintenance. She arranged quick and good quality assistance and everything was sorted our relatively quickly.

Nina · 15 December 2023

Agent replied · 10 June 2024

Thank you for your review Nina, glad to hear Kimberly could help you.

5/5

Trustpilot

Our renewal process was very efficient…

Our renewal process was very efficient and smooth with Amruta Satia, we are very pleased with our property and with the agency work.

Nadine · 7 May 2024

Agent replied · 10 June 2024

Thank you for your review Nadine, glad to hear Amruta could help you.

5/5

Trustpilot

Great service by Edmond in Chase Evans…

Great service by Edmond in Chase Evans Property Management. Edmond was always very responsive and kept me updated throughout the process. He always responded quickly and was easy to work with.

Joe · 12 June 2022

5/5

Trustpilot

Achieve rental target

Gladys KialaWe appreciate her recommendations on the tenancy T&C and she achieved the rental amount as recommended. Great Job.

Victor · 10 July 2024

Agent replied · 23 August 2024

Thank you for your review Victor, glad to hear Gladys could help you.

5/5

Trustpilot

Danish Ashraf at East Property…

Danish Ashraf at East Property Management was very helpful in promptly dealing with my concerns relating to repairs. He was polite, pro-active and very responsive.

AY · 18 January 2023

1/5

Trustpilot

It starts well and good but in the end..

It starts well and good but in the end, you see the true face of the agency with made-up deductions in the deposit and excuses not to pay.I was able to fight back pretty much all of it but be prepared to waste your time.

Chronis · 16 August 2022

Agent replied · 10 June 2024

Thank you Chronis for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

We had the chance to work with Kimberly…

We had the chance to work with Kimberly Fernandes from East Property Management during our move out phase from our flat and she was very helpful and available throughout the process.

Ester · 30 October 2023

Agent replied · 10 June 2024

Thank you for your review Ester, glad to hear Kimberly could help you.

5/5

Trustpilot

Excellent services

Chase Evans provided excellent services to follow up the rental renewal with existing tenant.

Rebe · 27 September 2024

Agent replied · 25 October 2024

Thank you for your review Rebe, that's great to hear.

5/5

Trustpilot

Madison Feng was helping us greatfully

Madison Feng was helping us negotiating with our tenants on the payment method, and has got positive feedback. It is greatly appreciated on her efforts. I would highly recommend her.

James · 16 June 2022

4/5

Trustpilot

Hanna gets through her work with speed…

Hanna gets through her work with speed and efficiency, I would appreciate her help with the renewal tenancy agreement.

Emily · 2 July 2024

Agent replied · 10 June 2024

Thank you for your review Emily, glad to hear Hanna could help you.

5/5

Trustpilot

Ginni Pattni - excellent advice and support through…

Excellent advice and support through the whole process of selling our apartmentThank you Ginny Pattni for doing such a great jobMark Dale

Mark · 7 May 2024

Agent replied · 10 June 2024

Thank you for your review Mark, glad to hear Ginny could help you.

5/5

Google

Chase Evans have been the most proactive agency I have dealt with. I have dealt with 3 people in Westferry road branch and they all have been very helpful and efficient to respond to my questions.

Max · 12 June 2023

Agent replied · 11 June 2024

That's great to hear, thank you for your review Max.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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