Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,730 reviews across 3 platforms

St Davids Square, 320 Westferry Road, London, E14 3QL

Part of Chase Evans, see every office.

Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.

Google logo

4.2 / 5

299

Reviews on Google

This office

Yell logo

1.2 / 5

19

Reviews on Yell

This office

Trustpilot logo

1,412

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recently moved into a new property…

I recently moved into a new property and Kimberley Fernandes( East Property manager) turned out to be out properly manager. She is the sweetest and most helpful person I’ve ever met. Always there to listen to my problems and get it fixed.

Amra · 30 September 2023

Agent replied · 10 June 2024

Thank you for your review Amra, glad to hear Kimberly could help you.

5/5

Trustpilot

The service is efficient and helpful

The service is efficient and helpful. Thank you for Kin Lee's help and provided 5 star services with dealing with the renewal contract. Highly recommended!

Jane · 6 September 2024

Agent replied · 25 October 2024

Thank you for your review Jane, glad to hear Kin could help you.

4/5

Trustpilot

Thank you Ginny

Had a great experience with Ginny - she got the job done efficiently and we have our flat within three months from offer. She understood our needs very quickly and made the process very streamlined. Thank you very much!

OA · 7 December 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Ginny could help you.

5/5

Trustpilot

I would like to thank chase evan for…

I would like to thank chase evan for his help in my stay in canary wharf, I had a great time and experience, especially with the help of Shannon, thanks

Davotili · 10 June 2024

Agent replied · 23 August 2024

Thank you for your review Davotili, glad to hear Shannon could help you.

5/5

Trustpilot

Danish Ashraf

Our property manager Danish Ashraf was super helpful in helping us with bills and other queries. Very professional and on time. We're grateful for his exceptional customer service.

NY · 3 August 2023

5/5

Google

Really helpful!! Martin Krivka was really great! Tereza Simkova was also extremely helpful!!PositiveResponsiveness, Professionalism

Th · 14 June 2021

Agent replied · 13 June 2024

Thank you for taking time to write the review.

5/5

Trustpilot

Huge thanks to Kevin Hunter and Sharlene Richards

We have received an outstanding support from Mr. Kevin Hunter in helping us out to find an ideal for us place as well arranging the Tenancy Agreement and Ms Sharlene Richards of the Property team in tremendous help while we were settling down at the new place!!! Thank you so much!!!

Natalia · 21 December 2022

Agent replied · 10 June 2024

Thank you for your review Natalia, glad to hear Kevin & Sharlene could help you.

5/5

Trustpilot

Have had a great experience with Amruta…

Have had a great experience with Amruta Satia recently. Very responsive and clear in communication. Gives me a great sense of ease that my interests are being professionally looked after.

James · 5 June 2024

Agent replied · 9 June 2024

Thank you for your review James, glad to hear Amruta could help you.

5/5

Trustpilot

Best estate agency in the UK

Best estate agency in the UK - fastest, always helpful with issues around the house, going above and beyond to accommodate viewing times, and very honest and straightforward to deal with in terms of check in/check out report. Excellent experience with re-signing contracts as well.

Laura · 29 June 2023

Agent replied · 10 June 2024

Hi Laura,Thank you for your kind review, it is much appreciated! We are so glad to hear you are happy with our service.

5/5

Trustpilot

I would like to express my best recommendation to the Chase Evans Estate

I would like to express my best recommendation to the Chase Evans Estate.The property manager, Mr. Alexander Vaughan, was always kind and helpful! The process of moving in and the dealing with the documents were rather easy.The manager Cato Ng was also very professional and helpful.

Marija · 30 May 2023

Agent replied · 10 June 2024

Thank you for your review Marija, glad to hear Alexander could help you.

5/5

Google

We had a great experience working with Donovan Efedede from Chase Evans. He was very responsive, helpful, and proactive throughout the entire process. His professionalism and friendly approach made a real difference.

Tim · 29 July 2025

5/5

Trustpilot

Zhao was super helpful as property…

Zhao was super helpful as property manager :)

Micol · 13 May 2022

Agent replied · 10 June 2024

Thank you for your review Micol, glad to hear Zhao could help you.

5/5

Trustpilot

Kin: renewal of tenancy

Kin arranged consideration of our counter-offer (rent) by the property owners, secured their agreement, and sent us the new tenancy agreement to sign over just a couple of working days. A swift and stress-free renewal process.

CD · 1 February 2024

Agent replied · 10 June 2024

Thank you for your review, glad to hear Kin could help you.

5/5

Trustpilot

Xin Guo was helpful for VIP/Multi…

Xin Guo was helpful for VIP/Multi Property Management

Youngkyoon · 6 May 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Xin could help you.

5/5

Trustpilot

Molly works ahead to negotiate with the…

Molly works ahead to negotiate with the tenants for renewal of contract. She update me timely on the progress. It is a very nice experience.

Terence · 20 August 2024

Agent replied · 10 June 2024

Thank you for your review Terence, that's great to hear.

4/5

Trustpilot

Review for Kin Lee ONLY

This review is ONLY regarding Kin Lee. I've had several huge problems with ChaseEvans, so, if this was a review for ChaseEvans as a company, it would have been 1 star. However, Kin Lee has always been super professional up until today (15/07/2022). I highly recommend him, it's good to find people this efficient.

Diego · 15 July 2022

Agent replied · 10 June 2024

Thank you for your review Diego, glad to hear Kin-Lee could help you. We are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Very satisfied with my experience

Very satisfied with my experience, especially with Adriana Chaba from the East Property Management. She was very responsive and eager to help. Her support was much appreciated!

Emma · 11 July 2024

Agent replied · 10 June 2024

Thank you for your review Emma, glad to hear Danish could help you.

5/5

Trustpilot

Thank you!

The service is so professional with my rental unit. Not only giving me suggested rental price in the market also communicated with me on timely manor.

Amy · 26 July 2024

Agent replied · 23 August 2024

Thank you for your review Amy, that's great to hear.

5/5

Trustpilot

Very responsive and made it easy for…

Very responsive and made it easy for me. Great property management company. Thank you Kin Lee for your help!

Denise · 1 February 2024

5/5

Trustpilot

Mint (my property manager) has been…

Mint (my property manager) has been great helping with broken door in my flat and very good at quick replies to help with other things.

Billy · 25 September 2025

5/5

Trustpilot

Fantastic service

Fantastic service throughout a complicated transaction. Ginny Pattni was a superb advisor and agent from start to finish. Thank you!

Harry · 22 December 2023

5/5

Trustpilot

Jessica Kwok is very helpful and…

Jessica Kwok is very helpful and answered our enquires

Chau · 8 December 2021

Agent replied · 10 June 2024

Thank you for your review Chau, glad to hear Jessica could help you.

5/5

Trustpilot

Great Service from Molly Pariyanukul

Received fantastic customer service from Molly Pariyanukul quickly organising the renewal of the tenancy agreement. Kept me updated throughout the process and provided all the relevant documents without delay. Great service.

Mark · 4 April 2024

Agent replied · 10 June 2024

Thank you for your review Mark, glad to hear Molly could help you.

5/5

Trustpilot

Professional knowledge and experience

Professional knowledge and experience, enabling them to provide high-quality and efficient service to their clients

Qinghua · 24 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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