Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently moved into a new property…
I recently moved into a new property and Kimberley Fernandes( East Property manager) turned out to be out properly manager. She is the sweetest and most helpful person I’ve ever met. Always there to listen to my problems and get it fixed.
Amra · 30 September 2023
Agent replied · 10 June 2024
Thank you for your review Amra, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotThe service is efficient and helpful
The service is efficient and helpful. Thank you for Kin Lee's help and provided 5 star services with dealing with the renewal contract. Highly recommended!
Jane · 6 September 2024
Agent replied · 25 October 2024
Thank you for your review Jane, glad to hear Kin could help you.
★★★★★ 4/5
TrustpilotThank you Ginny
Had a great experience with Ginny - she got the job done efficiently and we have our flat within three months from offer. She understood our needs very quickly and made the process very streamlined. Thank you very much!
OA · 7 December 2023
Agent replied · 10 June 2024
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotI would like to thank chase evan for…
I would like to thank chase evan for his help in my stay in canary wharf, I had a great time and experience, especially with the help of Shannon, thanks
Davotili · 10 June 2024
Agent replied · 23 August 2024
Thank you for your review Davotili, glad to hear Shannon could help you.
★★★★★ 5/5
TrustpilotDanish Ashraf
Our property manager Danish Ashraf was super helpful in helping us with bills and other queries. Very professional and on time. We're grateful for his exceptional customer service.
NY · 3 August 2023
★★★★★ 5/5
GoogleReally helpful!! Martin Krivka was really great! Tereza Simkova was also extremely helpful!!PositiveResponsiveness, Professionalism
Th · 14 June 2021
Agent replied · 13 June 2024
Thank you for taking time to write the review.
★★★★★ 5/5
TrustpilotHuge thanks to Kevin Hunter and Sharlene Richards
We have received an outstanding support from Mr. Kevin Hunter in helping us out to find an ideal for us place as well arranging the Tenancy Agreement and Ms Sharlene Richards of the Property team in tremendous help while we were settling down at the new place!!! Thank you so much!!!
Natalia · 21 December 2022
Agent replied · 10 June 2024
Thank you for your review Natalia, glad to hear Kevin & Sharlene could help you.
★★★★★ 5/5
TrustpilotHave had a great experience with Amruta…
Have had a great experience with Amruta Satia recently. Very responsive and clear in communication. Gives me a great sense of ease that my interests are being professionally looked after.
James · 5 June 2024
Agent replied · 9 June 2024
Thank you for your review James, glad to hear Amruta could help you.
★★★★★ 5/5
TrustpilotBest estate agency in the UK
Best estate agency in the UK - fastest, always helpful with issues around the house, going above and beyond to accommodate viewing times, and very honest and straightforward to deal with in terms of check in/check out report. Excellent experience with re-signing contracts as well.
Laura · 29 June 2023
Agent replied · 10 June 2024
Hi Laura,Thank you for your kind review, it is much appreciated! We are so glad to hear you are happy with our service.
★★★★★ 5/5
TrustpilotI would like to express my best recommendation to the Chase Evans Estate
I would like to express my best recommendation to the Chase Evans Estate.The property manager, Mr. Alexander Vaughan, was always kind and helpful! The process of moving in and the dealing with the documents were rather easy.The manager Cato Ng was also very professional and helpful.
Marija · 30 May 2023
Agent replied · 10 June 2024
Thank you for your review Marija, glad to hear Alexander could help you.
★★★★★ 5/5
GoogleWe had a great experience working with Donovan Efedede from Chase Evans. He was very responsive, helpful, and proactive throughout the entire process. His professionalism and friendly approach made a real difference.
Tim · 29 July 2025
★★★★★ 5/5
TrustpilotZhao was super helpful as property…
Zhao was super helpful as property manager :)
Micol · 13 May 2022
Agent replied · 10 June 2024
Thank you for your review Micol, glad to hear Zhao could help you.
★★★★★ 5/5
TrustpilotKin: renewal of tenancy
Kin arranged consideration of our counter-offer (rent) by the property owners, secured their agreement, and sent us the new tenancy agreement to sign over just a couple of working days. A swift and stress-free renewal process.
CD · 1 February 2024
Agent replied · 10 June 2024
Thank you for your review, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotXin Guo was helpful for VIP/Multi…
Xin Guo was helpful for VIP/Multi Property Management
Youngkyoon · 6 May 2022
Agent replied · 10 June 2024
Thank you for your review, glad to hear Xin could help you.
★★★★★ 5/5
TrustpilotMolly works ahead to negotiate with the…
Molly works ahead to negotiate with the tenants for renewal of contract. She update me timely on the progress. It is a very nice experience.
Terence · 20 August 2024
Agent replied · 10 June 2024
Thank you for your review Terence, that's great to hear.
★★★★★ 4/5
TrustpilotReview for Kin Lee ONLY
This review is ONLY regarding Kin Lee. I've had several huge problems with ChaseEvans, so, if this was a review for ChaseEvans as a company, it would have been 1 star. However, Kin Lee has always been super professional up until today (15/07/2022). I highly recommend him, it's good to find people this efficient.
Diego · 15 July 2022
Agent replied · 10 June 2024
Thank you for your review Diego, glad to hear Kin-Lee could help you. We are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
★★★★★ 5/5
TrustpilotVery satisfied with my experience
Very satisfied with my experience, especially with Adriana Chaba from the East Property Management. She was very responsive and eager to help. Her support was much appreciated!
Emma · 11 July 2024
Agent replied · 10 June 2024
Thank you for your review Emma, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotThank you!
The service is so professional with my rental unit. Not only giving me suggested rental price in the market also communicated with me on timely manor.
Amy · 26 July 2024
Agent replied · 23 August 2024
Thank you for your review Amy, that's great to hear.
★★★★★ 5/5
TrustpilotVery responsive and made it easy for…
Very responsive and made it easy for me. Great property management company. Thank you Kin Lee for your help!
Denise · 1 February 2024
★★★★★ 5/5
TrustpilotMint (my property manager) has been…
Mint (my property manager) has been great helping with broken door in my flat and very good at quick replies to help with other things.
Billy · 25 September 2025
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service throughout a complicated transaction. Ginny Pattni was a superb advisor and agent from start to finish. Thank you!
Harry · 22 December 2023
★★★★★ 5/5
TrustpilotJessica Kwok is very helpful and…
Jessica Kwok is very helpful and answered our enquires
Chau · 8 December 2021
Agent replied · 10 June 2024
Thank you for your review Chau, glad to hear Jessica could help you.
★★★★★ 5/5
TrustpilotGreat Service from Molly Pariyanukul
Received fantastic customer service from Molly Pariyanukul quickly organising the renewal of the tenancy agreement. Kept me updated throughout the process and provided all the relevant documents without delay. Great service.
Mark · 4 April 2024
Agent replied · 10 June 2024
Thank you for your review Mark, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotProfessional knowledge and experience
Professional knowledge and experience, enabling them to provide high-quality and efficient service to their clients
Qinghua · 24 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.