Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,730 reviews across 3 platforms

St Davids Square, 320 Westferry Road, London, E14 3QL

Part of Chase Evans, see every office.

Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.

Google logo

4.2 / 5

299

Reviews on Google

This office

Yell logo

1.2 / 5

19

Reviews on Yell

This office

Trustpilot logo

1,412

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Murat Colak has been super helpful…

Murat Colak has been super helpful throughout a complex tenancy change including repairs and refurbishment. Delighted to be working with you Murat!

Cliff · 17 June 2022

Agent replied · 10 June 2024

Thank you for your review Cliff, glad to hear Murat could help you.

5/5

Trustpilot

Very good experience

Very good experience, Danish Ashraf was friendly and responsible. Solved my problem very quickly.

Yang · 13 April 2023

Agent replied · 10 June 2024

Thank you for your review Yang, glad to hear Danish could help you.

5/5

Trustpilot

In the clarification of the selective…

In the clarification of the selective license procedure, Domenica is very helpful and responded immediately when I seek help.

Diane · 20 October 2022

Agent replied · 10 June 2024

Thank you for your review Diane, glad to hear Domenica could help you.

5/5

Trustpilot

Good experience

ChaseEvans and especially Max Qian was good help and I had a good experience with them.Helpful, Check out was seamless.

JCV · 9 September 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Max could help you.

5/5

Trustpilot

Really great experience

Really great experience. Danish Ashraf is always very nice and helpful.

Xiyan · 10 July 2023

Agent replied · 10 June 2024

Thank you for your review Xiyan, glad to hear Danish could help you.

5/5

Google

Alexandre Chapalain was great, was on it and made sure the process moved quickly! I bought a great flat and would recommend.

Swaran · 12 June 2022

Agent replied · 11 June 2024

Dear Swaran Singh, Thank you for your review. Yours, Chase Evans

5/5

Trustpilot

Great Property Management Service

The property management team handling my property in East London have been exceptional. Relative to other property management firms I have used in the past the quality of service general responsiveness is miles ahead. I'd like to call our Danish Ashraf who has been my main point of contact who promptly responds to my queries. I'd definitely recommend Chase Evans to manage your rental portfolio.

Adeyemi · 29 December 2022

Agent replied · 10 June 2024

Thank you for your review Adeyemi, glad to hear Danish could help you.

5/5

Trustpilot

Appreciation review

Hello. I would like to thank Catarina Camacho for providing me with the great help throughout my tenancy.

Yevgeniya · 23 November 2022

Agent replied · 10 June 2024

Thank you for your review Yevgeniya, glad to hear Catarina could help you.

5/5

Trustpilot

speedy professionalism at it’s best!

Lauren was an absolute angel, not only with advice she gave but also how quickly and professionally it was delivered.

Cain · 1 September 2022

Agent replied · 10 June 2024

Thank you for your review Cain, glad to hear Lauren could help you.

5/5

Trustpilot

Kin Lee was very helpful in helping me…

Kin Lee was very helpful in helping me negotiate with tenants and he always responds rapidly.

YUSHI · 20 December 2024

4/5

Trustpilot

I have been able to make well unformed…

I have been able to make well informed decisions and the information given is usually timely , responses to my questions were forthcoming. My experience is that staff (Kin Lee) is very diligent and helpful.

HY · 4 November 2024

Agent replied · 25 December 2024

Thank you for your review, glad to hear Kin could help you.

5/5

Trustpilot

Thanks Davide

Thanks Davide - thanks for all your help with obtaining a renewal of the lease - excellent service as always.JM

Joe · 22 August 2022

Agent replied · 10 June 2024

Thank you for your review Joe, glad to hear Davide could help you.

5/5

Trustpilot

Ive recently got in touch with my new…

Ive recently got in touch with my new property manager for east property managment, Danish Ashraf, and ive been greeted with nothing but respect and perfect communication! Danish is fast and efficient when it comes to solving any of the issues I have with the flat. 10/10 experience!

Khadiga · 18 January 2023

4/5

Trustpilot

Madison Feng has been helping along…

Madison Feng has been helping along with the tenant renewal, her service was pleasant and satisfactory. Thanks.

A · 14 December 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

I was very impressed

I was very impressed with the way Chase Evans supported me whilst I was renting a property in Woolwich in 2021/2. The process of securing the tenancy was very smooth, and the support I received while renting was good. In particular I appreciate the support given to me by Max Qian in terminating the tenancy, he was very helpful, efficient and prompt in steering me through the process

Linda · 1 August 2022

Agent replied · 10 June 2024

Thank you for your review Linda, glad to hear Max could help you.

5/5

Trustpilot

Efficient as always

Chase Evans have been my agent for quite a few years now. Just wanted to leave a positive review for Molly Pariyanukul from the renewals team who was not only quick with my tenancy renewal request, but also helped successfully negotiate the rent with the landlord in this time of increased living costs and rents.Keep up the good work, Molly!

S · 12 May 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

We had a great experience renting…

We had a great experience renting through Chase Evans. Aurora Li assisted us throughout the end of tenancy process, specifically accommodating our suggestions in the checkout report and ensuring a timely release of deposit.

Teja · 6 November 2024

Agent replied · 10 June 2024

Thank you for your review Teja, glad to hear Aurora could help you.

1/5

Google

Avoid this agency if you can ! When its time to get your deposit back then all fun starts,they will do everything to keep deposit but thankfully DPS is professional and sorted it out.If you can avoid Aliza she is very unprofessional .

Ligita · 4 June 2024

Agent replied · 11 June 2024

Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously. As part of improving our service, we investigate each situation thoroughly and implement change accordingly to ensure better customer service. Regards,

5/5

Trustpilot

Molly Pariyanukul is great!

Molly Pariyanukul is very helpful and thanks so much for her help!

Alex · 26 April 2023

Agent replied · 10 June 2024

Thank you for your review Alex, glad to hear Molly could help you.

5/5

Trustpilot

The new home was awesome

The new home was awesome, Mariam was very patient and professional, responded promptly and provided me with very useful help.

Minxuan · 30 June 2022

Agent replied · 10 June 2024

Thank you for your review Minxuan, glad to hear Mariam could help you.

5/5

Trustpilot

So happy to have Molly Pariyanukul as…

So happy to have Molly Pariyanukul as our dedicated renewals handler. She ensured that our renewals process was dealt with quickly and efficiently. In addition to that she ensured that our outstanding maintenance requests raised in our renewal discussions were seen to promptly.

Lydia · 31 May 2024

Agent replied · 13 June 2024

Thank you for your review Lydia, glad to hear Ermanno could help you.

5/5

Trustpilot

It was lovely working with Chase Evans…

It was lovely working with Chase Evans real estate agency that takes pride in its customers very professional especially Edmund Cheng who was my property manager who was the voice between myself and the landlord and eager to help with maintenance the best real agency I have worked with so far

Aziz · 4 August 2022

5/5

Trustpilot

Roman review

I had a problem with some internet infraestructure and Roman was the ONLY one who managed to fix this issue. Very efficient!This review and rating ONLY applies to Roman as the rest of ChaseEvans kept me waiting for more than 8 months... They receive a zero rating. But Roman was very reliable, so kudos to him.

Diego · 25 November 2021

5/5

Trustpilot

Thank you

Thank you, Chaseevans for your handling of the renewal of my tenancy with my current landlords. The whole process was quick and efficiently handled by my dedicated renewal handler, Kin Lee. Thank you for your good service.

Amanda · 10 September 2024

Agent replied · 25 October 2024

Thank you for your review Amanda, glad to hear Kin could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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