Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,730 reviews across 3 platforms

St Davids Square, 320 Westferry Road, London, E14 3QL

Part of Chase Evans, see every office.

Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.

Google logo

4.2 / 5

299

Reviews on Google

This office

Yell logo

1.2 / 5

19

Reviews on Yell

This office

Trustpilot logo

1,412

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberly Fernandes (East Property Management)

Kimberly Fernandes, our Property Manager (East Property Management) has been so swift in dealing with our issues and seeing everything was resolved from beginning to end! We have never had such an involved and concerned property manager, so we really appreciated the swiftness and dedication that Kimberly displayed all throughout. She's the best!

Mara · 27 October 2023

Agent replied · 10 June 2024

Thank you for your review Mara, glad to hear Kimberly could help you

2/5

Trustpilot

1/5 for Exiting the Tenancy and 4/5 for communications and repairs

[UPDATE 2023 February] 1/5 for when you exit the tenancy. Redundant deposit deductions and excessive cleaning fees included in the exit inventory report.Good rating for repairs and maintenance.I've been in contact with Xin Guo (VIP/Multi Property Management) twice for help needed on repairs or queries about the rented flat - decent comms.Overall, I will think twice on renting with Chase Evans again.

Carlo · 7 February 2023

Agent replied · 10 June 2024

Thank you for your review Carlo, glad to hear Xin could help you.

5/5

Trustpilot

Outstanding Service from Chase Evans, Greenwich!

I purchased my apartment in March 2025 through Chase Evans Estate & Letting Agents in Greenwich, and I couldn’t be happier with the experience. From the very first viewing to the final paperwork, everything was handled with professionalism, efficiency, and genuine care.

Maria · 26 August 2025

5/5

Trustpilot

Special Thanks to Louis of East London Team

Louis is most helpful in co-ordinating with the management office in getting the sudden leak of the air-conditioning unit fixed promptly! Wish Louis and his East London Team a prosperous and rewarding New Year!

Yee · 3 January 2024

5/5

Trustpilot

Kimberly Fernandes was doing very well

Kimberly Fernandes was doing very well!

ZENAN · 29 September 2023

Agent replied · 10 June 2024

Thank you for your review Zenan, glad to hear Kimberly could help you.

5/5

Trustpilot

Tanwir islam and east property…

Tanwir islam and east property management have helped me a lot during my tenancy as they acknowledged any issue I had and made the process very smooth after I checked out. I highly recommend speaking to Tanwir.

Fajar · 6 September 2024

Agent replied · 25 October 2024

Thank you for your review Fajar, glad to hear Tanwir could help you.

5/5

Trustpilot

Danish is a nice guy and a professional…

Danish is a nice guy and a professional agency, really appreciate for his help

Xiao · 1 February 2023

Agent replied · 10 June 2024

Thank you for your review Xiao, glad to hear Danish could help you.

5/5

Trustpilot

Great experience

Great experience! My renewals handler Kin-Long Lee is very patient!

Yuyang · 7 June 2023

Agent replied · 10 June 2024

Hi Yuyang Che, thank you for your review! We are so glad to hear you had a great experience and that Kin-Long Lee could help you.

5/5

Trustpilot

Danish was super helpful and polite

Danish was super helpful and polite. Got my problem fixed super quick.

Harshit · 7 April 2023

Agent replied · 10 June 2024

Thank you for your review Harshit, glad to hear Danish could help you.

5/5

Trustpilot

Chin was always kind

Chin was always kind, soft spoken and helpful.

TheBasMan · 31 July 2023

Agent replied · 10 June 2024

Thank you for your review! We are glad to hear Chin could help you.

5/5

Trustpilot

I had a great experience

I had a great experience! I interacted with over 15 estate agents during my property search, and Ginny Pattni stood out as the most communicative and knowledgeable. It's rare to find someone like her in today's market. Highly recommended!

Pavel · 31 July 2024

Agent replied · 23 August 2024

Thank you for your review Pavel, glad to hear Ginny could help you.

5/5

Trustpilot

Sharlene Richards is a good property…

Sharlene Richards is a good property manager, she handled the problem very well

Auster · 1 March 2023

Agent replied · 10 June 2024

Thank you for your review Auster, glad to hear Sharlene could help you.

5/5

Trustpilot

Lauren was very responsive and very…

Lauren was very responsive and very helpful. She was efficient and helped me to solve my query/request.

Falina · 25 September 2022

Agent replied · 10 June 2024

Thank you for your review Falina, glad to hear Lauren could help you.

5/5

Trustpilot

Property letting services

Lauren Houlihan and Andy Weeranitikun were both very helpful in helping me to rent out the property quick and smooth.

Olson · 17 May 2022

Agent replied · 10 June 2024

Thank you for your review Olson, glad to hear Lauren and Andy could help you.

5/5

Google

Although we decided not to go with the flat offered by Chase Evans, I still wanted to leave a positive review for Mike Gutierrez as he’s been extremely helpful and professional throughout the process. He didn’t put any pressure on us and was just genuinely very friendly. Can definitely recommend!

Martin · 14 December 2023

Agent replied · 11 June 2024

Thank you for your review Martin, glad to hear Mike could help you.

5/5

Trustpilot

For the renewal of my unit

For the renewal of my unit, Ms. H. Ganobis shows her experiences and confidence to attend the needs of the landlord and tenant in order to reach a deal smoothly. Her clear and prompt replies are welcomed.

Louis · 23 August 2024

Agent replied · 23 August 2024

Thank you for your review Louis, glad to hear Hannah could help you.

5/5

Trustpilot

Mr Vincent Romet is very helpful and…

Mr Vincent Romet is very helpful and professional in negotiating on our behalf with the existing tenants on the renewal rental.

Mr · 8 March 2022

Agent replied · 10 June 2024

Thank you for your review Mr Leung and Ms Chung, glad to hear Vincent could help you.

5/5

Google

Highly recommend Chase. We dealt with Margaret Lombard and she was always very helpful, professional and responsive.PositiveResponsiveness, Quality, Professionalism

Nick · 12 June 2022

Agent replied · 11 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

End of tenancy

We have been happy with the way the contract has been held through this year with Chase Evans! The team is great, in particular we would like to say a massive thank you to Saleem our agent, Tereza who helped us with our documents to sort at the beginning and Louis for his always prompt help!

Marta · 9 September 2021

5/5

Trustpilot

Danish Ashraf made it possible for me…

Danish Ashraf made it possible for me to enjoy a very attentive service.

Zhouaki · 2 February 2023

Agent replied · 10 June 2024

Thank you for your review Zhouaki, glad to hear Danish could help you.

1/5

Trustpilot

Cowboys

The worst cowboy agents in London, staff turnover is ridiculously high so I assume they are just as unhappy as the tenants they deal with. Never respond when you have an issue however want instant correspondence when they demand something, borderline harassment. Minneaux and Sam ought to be banned from working in the industry altogether- zero professionalism, continously pass you on to other people to avoid responsibility. AVOID!

Tenant · 22 April 2022

Agent replied · 10 June 2024

Dear Tenant, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We did try to contact you (via Trustpilot) for more details on the situation you are refering to, so we can help resolve it. Please feel free to reach out to us at customerservices@chaseevans.co.uk with any further comments, concerns, or suggestions you wish to share.

5/5

Trustpilot

Helpful and efficient

Helpful and efficient! @ms Ella Scholefield

Jacqueline · 24 September 2025

Agent replied · 26 September 2025

HI Jacqueline, thank you! Great to hear Ella was so helpful and efficient!

5/5

Trustpilot

Danish Chase Evans star ⭐️

Danish was as usual helpful and great to sort out my issue quickly.

Marta · 30 January 2023

Agent replied · 10 June 2024

Thank you for your review Marta, glad to hear Danish could help you.

5/5

Trustpilot

Very helpful

Xiaoyi was very helpful once she managed to speak to the landlord and communicated well.

Justus · 17 November 2022

Agent replied · 10 June 2024

Thank you for your review Justus, glad to hear Xiaoyi could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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