Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,690 reviews across 3 platforms

St Davids Square, 320 Westferry Road, London, E14 3QL

Part of Chase Evans, see every office.

Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,690 reviews on three platforms, including 260 Google reviews rated 4.1.

Google logo

4.1 / 5

260

Reviews on Google

This office

Yell logo

1.2 / 5

19

Reviews on Yell

This office

Trustpilot logo

1,411

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you

The experience was fast and fuss free. Thank you Amruta. Blessings

DJ · 21 May 2024

Agent replied · 10 June 2024

Thank you for your review DJ, glad to hear Amruta could help you.

5/5

Trustpilot

Exceptional Experience with Federico from East Property Management

Had a great experience with Property Manager - Federico C from the Chase Evans East Region. His enthusiasm, promptness and empathy in helping resolve issues quickly and going out of his way to guide us on many other practical solutions (we are new to the country) , made it a pleasant experience.

Shivamshu · 18 September 2024

Agent replied · 25 October 2024

Thank you for your review Shivamshu, glad to hear Federico could help you.

4/5

Trustpilot

Kin Lee of Chase Evans

I have been dealing with Kin on various letting properties since 2021 when he was a Renewals Negotiator. I noted he's now been promoted as Senior Renewals Coordinator. He's terrific at providing professional inputs and even offers assistance when things fall outside his areas. It's undoubtedly a great experience to work with him. I don't hesitate to recommend his high quality and efficient service.

Gladys · 8 February 2024

Agent replied · 10 June 2024

Thank you for your review Gladys, glad to hear Kin could help you.

5/5

Trustpilot

Fair deal

Kin Lee is the assigned renewal negotiator for my apartment. He is responsive during the negotiation with the tenant. Finally, our offer is accepted by the tenant with balanced interest on both sides.

Lilian · 7 October 2022

Agent replied · 10 June 2024

Thank you for your review Lilian, glad to hear Kin could help you.

5/5

Trustpilot

Great Service and Support Throughout the Rental Process

I had a great experience working with Amruta Satia during the rental contract process. She was always quick to respond to any questions I had and helped coordinate with the concierge on my behalf. Her professionalism and efficiency made the whole experience smooth. I'm truely grateful to meet her at ChaseEvans.

Yinuo · 3 October 2024

Agent replied · 25 October 2024

Thank you for your review Yinuo, glad to hear Amruta could help you.

5/5

Trustpilot

Thanks to Danish for his hard work and…

Thanks to Danish for his hard work and responsiveness.

James · 21 June 2024

Agent replied · 10 June 2024

Thank you for your review James, glad to hear Alan could help you.

5/5

Trustpilot

Assignment of STA.

Amruta was very helpful in the process of adding me to the tenancy agreement and helping me getting the verification process done.

Jesus · 15 September 2023

Agent replied · 10 June 2024

Thank you for your review Jesus, glad to hear Amruta could help you.

1/5

Trustpilot

the apartment we signed online and when…

the apartment we signed online and when we moved in is a total discrepancy and the agent did nothing to repair anything on the premise we sent an email call and they said they will send contractor but nothing is done Flat 1407 Crawford Building 112 Whitechapel High Street, London, E1 7AP

Dewailly · 13 September 2024

Agent replied · 25 October 2024

Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, we take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.

5/5

Trustpilot

Kin is always responsive and helpful in…

Kin is always responsive and helpful in handling the rental matters of my apratment.

Ran · 14 March 2024

Agent replied · 10 June 2024

Thank you for your review Kin, glad to hear Ran could help you.

5/5

Trustpilot

Special Thanks to Hanna Ganobis for the…

Special Thanks to Hanna Ganobis for the efficient communications :))

E · 29 May 2024

Agent replied · 10 June 2024

Thank you for your review, glad to hear Hanna could help you.

5/5

Trustpilot

Camille Lai is an excellent agent

Camille Lai is an excellent agent. Always available, patient and careful. By the best letting agent I've had at Chase Evans.

Dan · 2 October 2023

Agent replied · 10 June 2024

Thank you for your review Dan, glad to hear Camille could help you.

5/5

Trustpilot

Dennis was very helpful and resolved my…

Dennis was very helpful and resolved my issue quickly

Chris · 12 June 2024

Agent replied · 23 August 2024

Thank you for your review Chris, glad to hear Dennis could help you.

5/5

Trustpilot

Mould problem sorted swiftly

Upon moving into my new apartment, I encountered a mold problem in the bathroom. Fortunately, I reached out to Kimberly Fernandes, my property manager, for assistance. Her response was swift, and she immediately took steps to address the issue. A contractor was promptly dispatched to complete the task as quickly as possible. I appreciate how quickly she took action and her commitment to solving the issue promptly.- Girethar Shanmugam

Girethar · 28 September 2023

Agent replied · 10 June 2024

Thank you for your review Girethar, glad to hear Kimberly could help you.

5/5

Google

My property consultant manager was Martin Krivka. He almost always replied instantly with detailed explanations of my questions. Everything was quick and easy for me.

Abylai · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review Abylai, glad to hear Martin could help you.

5/5

Trustpilot

Great Service - Xin Guo, VIP/Multi Property Management

I cannot say enough good things about the support we receive from Xin Guo, VIP/Multi Property Management.Xin is very attentive to our needs as a tenant. Thank you Xin.

Michael · 2 February 2023

Agent replied · 10 June 2024

Thank you for your review Michael, glad to hear Xin could help you.

5/5

Trustpilot

Kin is a diligence coordinator

Kin is a diligence coordinator who is pro-active to seek and care for customer needs. You can trust him to follow up with any matters and report efficiently in due course. I commend on his service.

Edmund · 22 April 2022

Agent replied · 10 June 2024

Thank you for your review Edmund, glad to hear Kin could help you.

5/5

Trustpilot

Molly Pariyanukul from Chase Evans has…

Molly Pariyanukul from Chase Evans has been our "renewals negotiator" for our rental property for the last few years. She has always been very helpful and efficient in ensuring a smooth transition between contracts. Always helpful with any questions we may have had and always answers without any delay.

Jackie · 22 October 2024

Agent replied · 25 October 2024

Thank you for your review Jackie, glad to hear Molly could help you.

5/5

Trustpilot

Chase Evans had been managing my London…

Chase Evans had been managing my London properties for a decade now. They are very responsive and do things right. Had a dispute with one block management company and they resolved it for me as well. Also they are very good at marketing my properties for renting out, my properties had almost no vacant periods except for during transitions.

Spark · 2 May 2024

Agent replied · 10 June 2024

Thank you for your review Spark, that’s great to hear.

5/5

Trustpilot

Molly is very nice

Molly is very nice, patient and warm hearted, and also she is professional. She help me so lot about renew my tenancy!

Mania · 29 August 2023

Agent replied · 10 June 2024

Thank you for your review Mania, glad to hear Molly could help you.

5/5

Trustpilot

Ms Amruta is a good staff.

Ms Amruta is a good, responsible and helpful staff.

Judy · 7 June 2024

Agent replied · 9 June 2024

Thank you for your review Judy, glad to hear Amruta could help you.

5/5

Trustpilot

Caterina, Chase Evans

Sure! Here’s a short message for Trustpilot:I recently had the pleasure of working with Catarina from Chase Evans, and I was thoroughly impressed by her professionalism and efficiency. Despite initial issues with the company, Catarina quickly resolved everything and provided excellent support. Her prompt responses and dedication made a significant difference. Highly recommend her service!

Farid · 10 July 2024

Agent replied · 23 August 2024

Thank you for your review Farid, glad to hear Catarina could help you.

5/5

Trustpilot

Thank you Gladys Kiala​ Renewals…

Thank you Gladys Kiala​ Renewals Negotiator she replied to me so quickly I was impressed.

Anestis · 6 February 2024

Agent replied · 10 June 2024

Thank you for your review Anestis, glad to hear Gladys could help you.

5/5

Google

Alexandre is very responsive and very nice. It is really good to work with him. He helped me to find my first flat in this difficult time. He is professional and make every effort to get the deal down.PositiveResponsiveness, Quality, Professionalism

Weiwei · 12 June 2021

Agent replied · 11 June 2024

Thank you for much for taking time to post the review. Chase Evans

4/5

Trustpilot

I appreciate Ella's timely update on my…

I appreciate Ella's timely update on my property information.

Tony · 20 January 2026

Agent replied · 9 June 2024

Thank you for your review, glad to hear Ella could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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