Chase Evans London reviews

★★★★★ 5/5

Trustpilot

Effecient in solving issues

My property manager did really well - respond quick and got everything sorted on time. Thanks, Chanyane.

Emma · 20 January 2026

★★★★★ 5/5

Trustpilot

Edmond is awesome

Edmond is always super responsive and supportive with any problems that come up in the flat. Issues get resolved usually within the day of contacting him. We are so lucky to have him representing us from Chase Evans!!

Claire · 21 December 2022

★★★★★ 5/5

Trustpilot

Hanna is professional and efficient in…

Hanna is professional and efficient in handling our renewal. Highly recommend Chase Evans.

Cheng · 14 August 2024

★★★★★ 1/5

Google

They just don’t care/don’t want to work with people. Tried to find a place to rent through the Agents’ at this office twice - Connor Power and Ermanno Izzo (who is now replacing him as Connor Power left/got fired the company). In both circumstances, the agents seemed willing to help at first but, shortly after sending flats which are not even relevant to your enquiry (and consecutively you requesting for more appropriate properties to look at), they just give up on you as a person/lead and refuse to provide further help. No idea why they have this attitude. Laziness? Can’t smell enough profit for themselves? Lack of confidence in own ability to help? Lack of motivation? Honest review for an honestly upsetting experiences. Better like this.

The · 12 June 2023

★★★★★ 1/5

Google

DISCLAIMER: Although we initially dealt with members of the team in the Docklands office, the correspondences we are referring to (from the Property Management team) work across various Chase Evans offices. From the get-go, the property management team were abhorrent to work with. They did not seem to have any sense of urgency when it came to any issues we faced over the span of the two years we live in our property. Over the course of this time, there were multiple occasions where issues that should’ve been resolved within a few weeks took months. For instance, the bed frame that was originally in the flat was broken when we moved in - this was not resolved until eight months or so later. When we questioned our property manager on the delay with solving this, they would often respond with saying that they were waiting for correspondence from the landlady. But often, they hadn’t even bothered to send an email until we chased up our original email (sometimes two or three times until we received a response from CE). There are several separate examples of this, but another major issue we encountered was the quick turnover of property managers. Due to the high turnover, it appeared that communication between each of them was non-existence. This was particularly frustrating when we in the midst of resolving an issue that had existed for a number of months in the property. Our experience with Chase Evans is the main reason as to why we moved out of our flat and decided to rent though another agency instead.

Halima · 12 June 2023

★★★★★ 5/5

Trustpilot

Kin Lee has been a great help in the…

Kin Lee has been a great help in the renewal process and his communication with the tenant!

Ka · 22 May 2024

★★★★★ 5/5

Trustpilot

Kimberly Fernandes was very kind and…

Kimberly Fernandes was very kind and helped me a lot. Thank you for helping me when I needed it most. The reply speed was also very fast

耀尹 · 20 October 2023

★★★★★ 5/5

Trustpilot

I have been a client for over 10 years

I have been a client for over 10 years. Chase Evans has always been very professional.Current renewal was handled very well by Gladys Kiala​​​​, who was fast, accurate communication and market information provided timely making it a joy to deal with Chase Evans.I strongly recommend anyone (especially if you are overseas) to use their services.

Ram · 6 November 2024

★★★★★ 5/5

Trustpilot

Very helpful and given proper advice.

Bailey Chan has been very helpful and given proper advice.

Jerry · 19 September 2024

★★★★★ 5/5

Trustpilot

Stayed in a beautiful property managed…

Stayed in a beautiful property managed by chase evans for 3 years. Never had any issues and our stay was very peaceful. Great job everyone!I don't remember everyone helped me during my stay here, but some names I remember and did a great job are Molly Pariyanukul, Aurora Li, Chin Yip, Martin Krivka...

Arjunkrishna · 4 December 2024

★★★★★ 5/5

Google

Great agency, great people! Just wanted to commend Martin Krivka, who was so great to work with. We didn’t find the right flat, but he was always friendly, helpful, and really understood what I was looking for. He was patient and always ready to answer my questions. I'd definitely recommend him to anyone looking for a good real estate agent who makes the process less stressful - thanks again Martin!

KATE · 10 February 2024

★★★★★ 5/5

Trustpilot

Kimberley Fernandes was again very…

Kimberley Fernandes was again very helpful in getting my problems solved. She chased the landlord for approval very fast which helped me a lot. Good work.

Samantha · 11 November 2023

★★★★★ 1/5

Yell

Unprofessional - Avoid

I had a very disappointing experience with Chase Evans and my estate agent, Balmit. My offer on a property was accepted in writing on Saturday, and based on this, I immediately engaged (and paid) a solicitor to start the process. However, a few days later, I was informed that the seller had decided to go to a “best and final offer” process because another buyer had come in with a higher bid, essentially, I was gazumped despite already having written confirmation of my accepted offer. To make matters worse, communication throughout the process was poor. I had to chase Balmit multiple times just to get confirmation of what was happening, which only added to the frustration. The lack of transparency and professionalism made what should have been an exciting process incredibly stressful and disappointing. I would not recommend Chase Evans to anyone looking for a reliable and ethical estate agent.

EduardoA-9 · 12 February 2025

★★★★★ 5/5

Trustpilot

Recent lease dealt by Chase Evans

We dealt with ChaseEvans for our appartment in London we were renting. They were good - very responsive and competent. Our key contact Alan was really professional and helpful.

Guillaume · 25 August 2023

★★★★★ 5/5

Trustpilot

Hanna has been efficient in ensuring a…

Hanna has been efficient in ensuring a positive outcome and experience in my tenancy renewal negotiation.

CJ · 5 June 2024

★★★★★ 5/5

Google

Had a great experience, clear, quick, digital-first forms kept the process simple. Martin was amazing - going over and above to secure my perfect flat, thank you!

Georgie · 15 October 2023

★★★★★ 5/5

Trustpilot

Thanks to Aldo for making easier the…

Thanks to Aldo for making easier the whole renting process and answering all my questions in timely manner.I highly recomend him!

Rocio · 26 February 2024

★★★★★ 5/5

Google

Managed to let out the flat. It wasn't entirely smooth sailing honestly, but Adam was patient and very professional in addressing issues and answering all the questions i had for them. It has been a challenge during Covid. Appreciate the efforts by Adam and team. Highly recommended.PositiveResponsiveness, Professionalism

Winson · 12 June 2021

★★★★★ 5/5

Google

I recently rented a bedroom flat with this agency. I have often changed estate agencies and I must say that so far this is the best. The referral process took a week, very fast and there were no problems. Michael and Tereza were very kind and professional.PositiveResponsiveness, Professionalism

Antonella · 12 June 2021

★★★★★ 5/5

Google

Just moving into my new flat, but would like to highlight the excellent service we received from Martin Krivka. Really appreciated the professional and impartial advice from Martin when he showed us several properties in the area of our interest. The properties were exactly what we were after and the advice resonated with what I had heard from friends already living in the atea - a very rare find based on my recent experience. After the offer was made there were a few admin hiccups in the run up to the move in date and Martin was always available to help and speed up the process, going above and beyond what I would expect from him as a negotiator. Big thanks to Martin and hope the rest of our stay with Chase Evans will go as smooth as it has so far.

Andrej · 12 June 2021

★★★★★ 5/5

Trustpilot

Ms Domenica Practico of Chase Evans

Ms Domenica Practico made a good effort in negotiating a lease renewal on our behalf. The process was smooth and efficient. The final renewal rental agreed was more than our expectation. Thanks very much.

Mr · 28 March 2023

★★★★★ 5/5

Trustpilot

Great service

Danish has been a great help throughout our tenancy and our moving out process. He has shown he really cares about the tenants he works with and has been proactive at every opportunity.

James · 28 April 2023

★★★★★ 5/5

Trustpilot

They're always really helpful and their…

They're always really helpful and their response time is good. Recent experience with Molly Pariyanukul was great.

CCRUZ · 13 May 2024

★★★★★ 5/5

Trustpilot

Kin Lee is a Very responsive and…

Kin Lee is a Very responsive and reliable agent.

Yu · 27 September 2024