Trusted Agent profile · London
★★★★★
134 reviews across 3 platforms
Unit 1 17, Pepper Street, London, E14 9RP
Chanin Estates's office in London, at Unit 1 17, is rated 4.3 out of 5 across 134 reviews on three platforms, including 125 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCredit to Catherine and Team at Chanin Estates...I was in a situation whereby I needed a certain standard of property in a short space of time. Catherine worked so hard with the landlord in order to complete and furnish a brand new apartment in a matter of days. The whole process was seamless from viewing to signing - can only recommend the guys at Chanin Estates. Thank you!!PositiveResponsiveness, Professionalism
5/5
GoogleCatherine, Yung and Sonny have been a tremendous aid in helping my friends and I secure a wonderful apartment. Chanin Estates was always quick to respond to any of our questions, very diligent with all the paperwork and offered us alternatives and solutions to the few hurdles we encoutered. We are very happy to be renting through them as we know we are in good and capable hands!PositiveResponsiveness, Professionalism
5/5
GoogleHad a wonderful experience working with Chanin Estates. The whole team were incredibly friendly, helpful, and responded to my queries instantly. Would highly, highly recommend to anyone looking for an estate agent who can help you navigate the market without the whole faff of the big agencies (foxtons, savills etc).
5/5
GoogleCatherine was fantastic! Great professionalism and extremely helpful when house viewing. Would highly recommend.
4/5
GoogleThe team at Chanin Estates were professional and welcoming. Yung was prompt with responses and very helpful with everything. Great service!
5/5
GoogleBought a new build flat, and Matthew was very helpful and professional throughout the whole process.
5/5
GoogleCatherine Chanin, Yung Lakha and their team were professional from start to end. Our letting experience and working with them has been amazing. We truthfully could not have asked for more. If you want an agent that does what they promise, then Chanin Estates are the ones for you. I hope to deal with them again in the future. Thank You!PositiveResponsiveness, Professionalism
5/5
GoogleBobby together with Catherine and Yung have been invaluable to me as a landlord. At the same time they have gone out of their way in looking after my tenants whenever they needed any help. They have been very reliable and as a result I have been using their services for many years now. Keep up with the good work!!!PositiveResponsiveness, Professionalism, Value
5/5
GoogleI think Kaz is the best agent I’ve met!!! He was so helpful and nice. 😀😀😀 …
5/5
GoogleI recently interacted with Billy Chan from Chanin Estates for letting a flat in London and was very pleased with the way the entire process was conducted. I found him very professional with prompt and clear communication. He also negotiated a very good deal for us for one of properties we were shown. Overall 5/5PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookFriendly and professional agency, Matt and George worked very hard to secure sales and let’s for us. Catherine has great work ethic and built a great team and I would highly recommend them.
Thank you Susanne for your kind words. We always value your custom and you are one of our most loyal clients. It’s always a pleasure working with you. Hopefully completing soon!!
5/5
GoogleOur experience with Chanin Estates was fantastic. We managed to move into our flat in almost a week, everything was handled quickly. They were also extremely professional and responsive at all times. Special thanks to CJ and Yung for making the whole process smooth and fast. Would recommendPositiveResponsiveness, Professionalism
5/5
GoogleI really recomment Matthew if you are looking for your dream house. He is so informative, helpful and responsive. Made the process of buying my first home so much easier and less stressful. He helped me reach out and chase the right people when papaerwork was going wrong and I cannot thank him enough :)PositiveResponsiveness, Professionalism
5/5
GoogleRoshan! First of all, thank you for your efforts! I've had so many viewings over the last few weeks and it can be quite stressful, so I really appreciated your warm helpful energy. Thank you for being patient when I arrived late, and again apologies for making you wait. Great communication, and very accomodating. Again, thank you!PositiveProfessionalism
5/5
GoogleChanin estates are a great letting agency. One of very few to promptly respond when we were looking to move to London. They took great care in showing us different places and really finding places that suited our wants and needs. They were also very helpful throughout the initial paperwork stages and throughout the tenancy. I'd strongly recommend them to anyone.
5/5
GoogleFantastic service from initial discussions on investments properties to actually purchasing through Chanin Estate. Very professional and always got back to me with answers to my questions. I would 110% recommend using Chanin Estates
5/5
GoogleAbsolute problem solvers who made my experience very fluent. Thank you.
1/5
TrustpilotYun....racist woman
Rude, racist, up their bum specially a woman called Yon or Yan, her attitude is just out of this world, she looks fed up bored not interested, she makes comment about foreigners when she is herself NOT English, she definitely has problem with people that don’t look like her
5/5
GoogleI used Chanin Estates for the purchase of my first home and they were great from start to finish. I was assisted by Matthew who was very approachable, friendly and a pleasure to work with. Thank you very much!
5/5
GoogleWe have found our new flat this September and with the help of Chanin Estates and its agents, specifically Roshan and Yung, it was all an easy, systematic process. Responsive and also flexible to our needs. I would recommend this agency :)PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA faultless service from start to finish. Quick and efficient in getting flat to market, excellent images, showcased property well. Secured lovely tenants within days and found the communication and team collaboration excellent. Would not hesitate to recommend. Thank you team Chanin!PositiveQuality
2/5
GoogleI have to change my opinion about CHANIN ESTATE since they have been very professional at the beginning (and, if something, this make things worst) but once the deal was done and they got their part they just ditched me, ignoring me, not answering my emails.
1/5
GoogleReally bad agent estates. Contact so many time, leave the voice mails, request the call back after 2 weeks still no respond.
5/5
GoogleAmazing and streamlined service. Yung coordinated with the landlord to make sure our needs were met effectively. Amazing experience.
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