Trusted Agent profile · London
★★★★★
178 reviews across 1 platform
23 The Avenue, London, W13 8JR
Castle Hill Properties's office in London, at 23 The Avenue, is rated 4.7 out of 5 across 178 reviews on 1 platform, including 178 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSarah has been amazing throughout and accommodating to any of our requests. Highly recommended!
Thank you for leaving us this great review Caleb, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleSarah has been amazing through out the process. I didn't rent the flat I was interested in, but she was very helpful and guided me through the whole time. Great customer service.
1/5
GoogleDO NOT GO WITH CASTLE HILL. We had to live in a damp, mould ridden, unsafe and broken house for 8 months. From the start they left us homeless, then when we straight away communicated all the issues with the house they blamed us for having …
Dear Natalie, We acknowledge that there were concerns during your tenancy, and we followed the landlord's instructions in addressing them. It's important to recognize that every situation has multiple perspectives. It has now been nearly … More
5/5
GoogleSarah was very kind and helpful! I totally recommend this! :)
5/5
GoogleCastle Hill helped me find such a good studio, and when I checked in, it gave me a check-in gift very intimately. Special thanks to Sarah, she has been answering my questions in time during the renting process, allowing me to complete the renting procedures online with peace of mind.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Team at Castle Hill Properties are very thoughtful and kind on how they treat their customers. They met me at the property early so I did not have to wait in the cold. Many thanks to Jane, Sarah and Cyrus.
5/5
GoogleThe turnaround time from us viewing the property to having an offer accepted was incredible. Very positive experience, thank you Jasmeet for the clear communication & speedy escalation!
5/5
GoogleI recently had to find accommodation in the Ealing area and approached Castle Hill Properties for suggestions and information . The team were extremely helpful and informative . Within no time they had found me a property that suited my needs . They really did go the extra mile as I work long hours and arranged viewing out of their normal hours to accommodate me . I would highly recommend this team without hesitation to anyone who requires a professional yet personal service .
Thanks Tony
5/5
GoogleSo glad I used Carl to facilitate the sale of my house. Two other agents used first who let me down in varying ways whereas Carl and his team especially Jasmeet were excellent. Approachable, professional and tenacious. Thoroughly recommend.
5/5
GoogleSarah was very helpful and responsible to find a suitable property for us. She really listened to our concerns and requirements. It was such a pleasant experience!
5/5
GoogleSara was super helpful, kind and supportive. She showed us the property with plenty of details and answering all our questions. Very excellent experience!
5/5
GoogleThank you so much to Sarah for showing me around the flat and for her help with the viewing. She was great!!
5/5
GoogleSarah has been kind enough to help us find our next property. She follows up with customers and tailors services according to their needs. I'm sure she's a great asset to your team!
5/5
GoogleJust had a talk over the phone with Sarah Hernandez what a lovely lady. Answering all my questions and hopefully will help me to find a lovely house as well. Thank you Sarah
5/5
GoogleSarah was very helpful and friendly. She was more than happy to answer any questions that I had
5/5
GoogleSirus was very helpful with finding and updating me about properties that would suit my criterias, and find viewing time slots for me. He is very helpful and kind.
5/5
GoogleSarah is very helpful and kind. She did very best in answering all our enquiries. Definitely would recommend to anyone who is looking for a place to stay nearby!
5/5
GoogleSuperb agents , extremely efficient and transparent to deal with. Jasmeet is a super star and helped us through the entire process, goes above and beyond for clients !
5/5
GoogleSarah was super friendly and professional. She was very helpful and guided me well. Highly recommend!
4/5
GoogleSarah was very helpful and diligent in my search for which I remain grateful.
5/5
GoogleI have just rented a flat, Sarah was fabulous and so helpful all the way. One of the most efficient and professional agency I have ever dealt with
5/5
GoogleSirus was very kind, we were running late and he had waited to accommodate us. Good at keeping in touch with us regarding new properties on the market!
5/5
GoogleAmazing service. Sold my house quickly and efficiently! Thanks to Jasmeet for getting the best price on my property!
Thank you
5/5
GoogleSarah is really sweet and a very helpful estate agent, highly recommend!
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